Software Engineer Jobs in Atlanta, GA
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SAP Support Analyst
Company: EIS Inc
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Description<strong> <p> <p><b>About Us<b> <p> <p>EIS is a leading North American distributor of process materials production supplies specialty wire and cable and valueadded fabricated parts for the electrical OEM motor repair and assembly markets <p> <p>Our culture is highly innovative collaborative and focused on building and maintaining relationships that allow us to surpass our customers expectations We embrace the qualities that make each of our team members unique and develop each others skillsets so that together we can be stronger than the sum of our parts <p> <p><b>Join EIS amp Help Us Run the World<b> <p> <p>At EIS our employees are the heart of our company We are dedicated to investing in our people and its instilled in our company values With our comprehensive employee benefit program we make sure that you your families and our communities are a top priority As an employee with EIS you will receive <p> <p><b>An opportunity to be your best self<b> <p> <ul><li>Thorough cost effective mental physical and medical benefits for you and your family<li> <li>A 401kretirement plan and company match that allows pretax Roth and aftertax contributions<li> <li>Flexible Scheduling remote work opportunities and Paid Time Off <li> <li>8 paid holidays including a floating holiday to accommodate our employees diverse celebrations<li> <li>A bonus program available to every company employee<li> <ul><p><b>An opportunity to grow your career<b> <p> <ul><li>A culture of learning that provides our employees with internal growth and training opportunities<li> <li>Personalized shortterm and longterm career goals<li> <li>Tuition reimbursement for degreeseeking individuals<li> <ul><p><b>An opportunity to create a more sustainable future<b> <p> <ul><li>An Environmental Social and Governance Committee dedicated to creating a more sustainable future through our policies products and services<li> <li>A dedication to ongoing effort to ensure an inclusive working environment eliminating systematic inequalities and supporting overall workplace culture<li> <li>Participation in the Annual Employee Engagement Survey with an opportunity to use your voice to drive company culture<li> <ul><p><b>Job Summary<b> <p> <p>As an SAP Level 1 Support Analyst you will play a crucial role in ensuring the smooth operation of our SAP ERP software environment Your primary responsibility is to provide frontline support to endusers addressing their SAPrelated issues and inquiries This role requires strong problemsolving skills a deep understanding of SAP applications and excellent customer service abilities <p> <p><b>Key Responsibilities<b> <p> <ol><li><b>EndUser Support<b><li> <ol><ul><li>Respond to userreported issues and inquiries related to SAP applications<li> <li>Troubleshoot and resolve basic SAP system problems and configuration issues<li> <li>Assist endusers with routine tasks such as password resets access permissions and basic SAP functionality<li> <ul><li><b>Documentation and Reporting<b><li> <ul><li>Document support tickets including the description of the issue steps taken to resolve it and any additional information<li> <li>Maintain detailed records of support requests and resolutions for future reference<li> <ul><li><b>Communication<b><li> <ul><li>Provide clear and effective communication to endusers explaining solutions and workarounds in a userfriendly manner<li> <li>Collaborate with Level 2 and Level 3 support teams to escalate and resolve more complex issues<li> <ul><li><b>User Training<b><li> <ul><li>Assist in the development and delivery of training materials for SAP endusers to enhance their understanding and effective usage of the system<li> <ul><li><b>Incident Escalation<b><li> <ul><li>Escalate issues to the SAP Level 2 support team when necessary ensuring timely resolution of complex problems<li> <ul><li><b>System Monitoring<b><li> <ul><li>Monitor system alerts and performance indicators to identify potential issues and initiate corrective actions when required<li> <ul><li><b>Adherence to Procedures<b><li> <ul><li>Follow established support procedures and best practices for SAP support<li> <ul><p><b>Qualifications<b> <p> <ul><li>Bachelors degree in IT business or a related field<li> <li>Proven experience with SAP applications and systems with 2+ years of hands on experience in an SAP ECC or S4 HANA environment<li> <li>Strong problemsolving and analytical skills<li> <li>Excellent communication and interpersonal skills<li> <li>Customerfocused with a commitment to delivering highquality support<li> <li>Familiarity with IT service management tools eg ServiceNow JIRA Service Desk plus<li> <li>Ability to work in a team and collaborate effectively<li> <li>Willingness to work in a fastpaced environment and adapt to changing priorities<li> <ul><p><b>Working Conditions<b> <p> <ul><li>Hybrid office policy working 3 days per week in the office<li> <ul><p>EIS is an equal opportunity employer We encourage applications from candidates of all backgrounds and experiences<p>
Enterprise Development Representative
Company: Salesloft
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>Job Title <strong>Enterprise Development Representative<p> <p><strong>Location <strong>Atlanta GA<p> <p><strong>THE OPPORTUNITY<strong><p> <p>Although were proud of our history were even more excited about the future We want to create a worldclass culture and company that attracts develops engages and retains the nations elite talent <p> <p>At Salesloft our <strong>Enterprise Development Representatives<strong> are pivotal to our companys success You will be a key member of our fastgrowing and highperforming XDR team and will be our bootsontheground solution to problem solving for our prospective Enterprise customers Specifically you will leverage your past cold calling andor lead generation experience to communicate with potential clients via phone emails and Linkedin to develop an interest in Saleslofts software We believe that the most successful sellers have a passionate and supportive team behind them<p> <p>In addition to working with amazing colleagues who exemplify our team over self core value you will also have the opportunity to sell impactful and revolutionary software that is changing the way sellers sell You will have an opportunity to make a difference <p> <p><strong>WHAT WERE LOOKING FOR<strong><p> <p>We are seeking a resultsoriented motivated and strategic hunter who is laserfocused on building a sales pipeline within the North American market On a daytoday basis you will be responsible for coldcalling prospects and educating the market about the power of Salesloft and generating opportunities with netnew customers within our Enterprise segment You will become an expert at using lead generation tools to routinely extract contacts and craft accurate and targeted lists of prospects You will be able to conduct sales development best practices with email phone and social drips using Salesloft Cadence to connect with new prospects<p> <p>If youre passionate about sales technology providing a worldclass customer experience and thrive in a fastpaced hypergrowth startup environment then becoming an Enterprise Development Representative<strong> is the career path for you<strong><p> <p><strong>THE TEAM<strong><p> <p>Saleslofts XDR organization is comprised of seasoned and upandcoming XDRs and Leaders who are all aligned on one vision and mission<p> <ul><li><strong>Vision <strong>Every seller is loved by the buyers they serve saleslove<li> <li><strong>Mission <strong>Equip companies to maximize revenue by creating a fantastic buying experience<li> <ul><p>The XDR organization consists of resultsoriented SaaS sales professionals with a growth mindset and a desire to win The Enterprise Development Representatives on our team share a few common traits they are selfmotivated ambitious and passionate about growing Saleslofts enterprise customers<p> <p>They are also the epitome of our core values Customers First Team Over Self Focus on Results Bias Towards Action Glass Half Full<p> <p><strong>THE SKILL SET<strong><p> <ul><li>BSBA strongly preferred<li> <li>12 years of relevant sales experience required<li> <li>Previous cold calling experience required<li> <li>Collaborative mentality by prioritizing we and not focusing on me<li> <li>Results driven amp competitive nature<li> <li>Superb writing communication and listening skills you must understand objections and defeat them by turning skeptics into ecstatic new customers<li> <li>Outstanding time management skills<li> <li>High level of empathy its important for our Enterprise Development Representatives to be a good person to peers and prospects<li> <li>Proven ability to make strong connections and overcome rejection to achieve results<li> <li>Desire to move up the ranks and become an Account Executive in the future required<li> <ul><p><strong> <strong><p> <p><strong>WITHIN ONE MONTH YOULL<strong><p> <ul><li>Attend Saleslofts New Hire Orientation where you will learn our Salesloft story and understand what makes our Lofters unique <li> <li>Join our 3week Sales Bootcamp where you will learn our software and all the skills necessary to set you up for success allowing you to make an impact in the market quickly<li> <li>Begin 11s with your manager understand your 306090 plan meet amp shadow current members of the Salesloft team and delve into your territory <li> <li>Set your OKRs Objectives and Key Results with your manager and develop an action plan to achieve them<li> <li>Begin to cold call and understand how to utilize your knowledge to overcome objections<li> <ul><p><strong>WITHIN THREE MONTHS YOULL<strong><p> <ul><li>Have a strong understanding of Salesloft and feel comfortable pitching our software to prospects from selfsourced efforts<li> <li>Meet regularly with your assigned Account Executives Manager and peers to become an expert on the product talk track and prospecting<li> <li>Continue your education around Saleslofts competitive advantage and continue to strengthen your business acumen<li> <li>Consistently achieve your activity goals <li> <li>Become an expert on internal tools and processes<li> <ul><p><strong>WITHIN SIX MONTHS YOULL<strong><p> <ul><li>Consistently meet or exceed your quota<li> <li>Complete your Lessonly training to ensure you are uptodate on new releases and more<li> <li>Continue to focus on your OKRs<li> <li>Assist in the development of best practices for lead generation<li> <ul><p><strong>WITHIN TWELVE MONTHS YOULL<strong><p> <ul><li>Be seen as a trusted businessadvisor and SalesLoft expert making a significant impact on the Lead Generation team<li> <li>Be considered a topperforming Enterprise Development Representative on the team by consistently exceeding your goals <li> <li>Work with sales and marketing to help create new campaigns to drive pipeline<li> <li>Set an example for new Enterprise Development Representatives and assist in training onboarding and motivating new Lofters<li> <ul><p><br ><p><p><strong>WHY YOULL LOVE SALESLOFT<strong><p> <p><span>At Salesloft were not just a company were a community built on shared values <span><p> <p><span>We put our customers first prioritize our team over ourselves focus on results have a bias toward taking action and choose to see the glass as half full These values have been at the heart of our growth in becoming the 1 leader in sales engagement software and were still just getting started<span><p> <p><span>Salesloft helps sales teams drive more revenue with the only complete Sales Engagement platform available in the market Salesloft is the one place for sellers and managers to go to execute all their digital selling tasks communicate with buyers understand what to do next forecast with accuracy and get the coaching and insights they need to win more deals Thousands of the worlds most successful sales teams like those at Google 3M IBM Shopify Square and Cisco drive more revenue with Salesloft<span><p> <p><span>Since our founding in 2011 we have grown into a global awardwinning organization with Lofters based all over the world As a testament to our organizational health we have been named by Forbes as one of Americas Best Startup Employers in 2021 Atlanta Business Chronicles 2022 Healthiest Employers three times by Deloitte as a FastestGrowing Technology Company in North America and have been recognized as a top workplace by<span><em><span> Fortune Glassdoor Atlanta JournalConstitution and Inc Magazine<span><em><span> <span><p> <p><span>In addition to our standout organizational health G2 recently ranked us 1 in Enterprise Sales Engagement and we were named a leader in the 2022 Forrester Wave for Sales Engagement We received the highest possible score in 26 out of 30 criteria more than any other vendor evaluated in our category <span><p> <p><span>Were redefining an ageold industry This is challenging work but our team of driven innovators makes the journey thrilling Were fastpaced cuttingedge and collaborative We pursue excellence in everything we do and have a lot of fun along the way Come join us<span><p> <p><span>Check us out on Glassdoor and see what people LOVE about working for Salesloft <span><p> <p><strong>IS THIS ROLE NOT AN EXACT FIT<strong><span> Keep an eye on our<span><span> <span><span>Careers Page<span><span> for other positions<span><p> <p><strong>WHY SHOULD YOU WORK AT SALESLOFT<strong><p> <ul><li><span>You will become part of an amazing culture with a supportive CEO and smart teammates who actually care<span><li> <li><span>You will work with an amazing team you can learn from and teach<span><li> <li><span>You will experience joining a highgrowthhightrajectoryorganization<span><li> <li><span>You will hear Yes lets do that and then have the opportunity to successfully execute on your ideas<span><li> <li><span>You will build community with Lofters of many cultures and backgrounds through ERGs and DEI initiatives<span><li> <li><span>We have a vibrant open office that utilizes modern technology<span><li> <li><span>You will grow more here than you would anywhere else <strong>that is a promise<strong><span><li> <ul><p><span>LIHYBRID<span><p> <p><br ><br ><p><div> <div> <div> <p><span>It is Saleslofts intent to pay all Lofters competitive wages and salaries that are motivational fair and equitable The goal of Saleslofts compensation program is to be transparent attract potential employees meet the needs of all current employees and encourage employees to stay with our organization <span><p> <p><span>Actual compensation packages are based on several factors that are unique to each candidate including but not limited to skill set depth of experience certifications and specific work location<br >The total compensation package for this position may also include performance bonus stock benefits andor other applicable incentive compensation plans <br >Salesloft embraces diversity and invites applications from people of all walks of life We are proud to be an Equal Opportunity Employer and provide equal employment opportunities to all employees and applicants without regard to race color religion sex age national origin disability veteran status pregnancy sexual orientation or any other characteristic protected by law <br ><span><p> <div> <p>Base Pay Range<p> <p><span>$52500<span><span><span><span>$52500 USD<span><p> <div> <div>
Oracle CC&B Techno-Functional Consultant
Company: Red Clay Consulting
Location: Atlanta, GA
Posted Apr 28, 2024
<p><span><span><span><span>Red Clays technical and functional consultants serve as critical conduits for delivering gamechanging solutions in the utility industry Our teams install and configure software advise on various projects guide utilities employees in adopting and utilizing new systems and ensure these systems are maximized and maintained <span><span>Headquartered in Atlanta Georgia Red Clay employees pepper the map throughout the US Canada and Colombia South America In additional to being geographically diverse we are a dynamic mix of work and life experiences educational backgrounds interests and cultures <span><span> <span><span><span><span><p> <p><span><span><span><span>We are currently looking for a fulltime TechnoFunctional Consultant with at least five years of recent experience implementing or supporting Oracle Utilities Customer Care amp Billing CCampB andor Customer to Meter C2M The key objective of this role is to identify prioritize design and develop enhancements and integrations supporting our clients Oracle Utilities solutions You can be based in any US or Canadian major city and work remotely light travel may be required in the future post COVID<span><span><span><span><p> <p><span><span><span><span>Essential Functions and Responsibilities<span><span><span><span><p> <p><span><span><span><span>Serve as a TechnoFunctional Consultant for the Clients Oracle Utilities solution which consists of<span><span><span><span><p> <ul><li><span><span><span><span>Oracle Customer Care and Billing CCampB<span><span><span><span><li> <li><span><span><span><span>Oracle Meter Data Management MDM<span><span><span><span><li> <li><span><span><span><span>Service Order Management SOM<span><span><span><span><li> <li><span><span><span><span>Smart Grid Gateway SGG<span><span><span><span><li> <li><span><span><span><span>Oracle Operational Device Management ODM<span><span><span><span><li> <ul><ul><li><span><span><span><span><span>Collaborate with the Red Clay Lead and Project Manager to support client in identifying quantifying and prioritizing enhancements for backlog refinement<span><span><span><span><span><li> <li><span><span><span><span><span>Adopt clients agile SDLC for Oracle Utilities enhancements<span><span><span><span><span><li> <li><span><span><span><span><span>Design develop test and deliver prioritized enhancements<span><span><span><span><span><li> <li><span><span><span><span><span>Support client in the definition and execution of test scenarios and test cases<span><span><span><span><span><li> <li><span><span><span><span><span>Liaise between client IT and business teams to gather and validate requirements and proposed solutions<span><span><span><span><span><li> <li><span><span><span><span><span>Provide guidance direction and knowledge transfer KT to client IT resources to enable internal development of enhancements<span><span><span><span><span><li> <li><span><span><span><span><span>Advise client on technical best practices and product features<span><span><span><span><span><li> <li><span><span><span><span><span>Support troubleshooting debugging and defect resolution for enhancements<span><span><span><span><span><li> <ul><p><span><span><span><span>Required Skills amp Qualifications<span><span><span><span><p> <ul><li><span><span><span><span><span>5+ years overall relevant experience implementing andor supporting CCampBC2M including consulting or services<span><span><span><span><span><li> <li><span><span><span><span><span>Utility industry experience<span><span><span><span><span><li> <li><span><span><span><span><span>Strong product knowledge of Oracle Utilities Customer Care and Billing CCampB or C2M including design development configuration and enhancements<span><span><span><span><span><li> <li><span><span><span><span><span>Deep understanding of the MetertoCash flowBilling<span><span><span><span><span><li> <li><span><span><span><span><span>Strong knowledge of SQL<span><span><span><span><span><li> <ul><ul><li><span><span><span><span><span>Undergraduate degree in Computer Science Engineering Mathematics Information Systems <span><span><span><span><span><li> <ul><p><span><span><span><span>If your background is a good match and you want to work with an industry leader apply today<span><span><span><span><p>
Design Engineer Senior
Company: Acuity Brands
Location: Atlanta, GA
Posted Apr 28, 2024
<p>We use technology to solve problems in spaces light and more things to comefor our customers our communities and our planet <p> <p>Acuity Brands Inc NYSE AYI is a marketleading industrial technology company We use technology to solve problems in spaces light and more things to come Through our two business segments Acuity Brands Lighting and Lighting Controls ABL and the Intelligent Spaces Group ISG we design manufacture and bring to market products and services that make a valuable difference in peoples lives <p> <p>We are positioned at the intersection of sustainability and technology Our businesses develop technology that helps save our customers energy and reduce their carbon emissions We achieve growth through the development of innovative new products and services including lighting lighting controls building management solutions and locationaware applications <p> <p><strong><b>Key Tasks amp Responsibilities Essential Functions<b><strong> <p> <ul><li>Leads various aspects of the design process including but not limited to the development of part geometry assembly design and drawing generation Design work varies from new product development to product enhancements and cost reduction activities Develops and distributes engineering data in the form of Engineering Change Notices bills of material and parts tracking 35<li> <li>Partners with the internal manufacturing facilities to resolve part or assembly issues deviation requests and bill of material errors in an effort to keep the manufacturing lines running and ensure quality product is produced Conducts pilotpreproduction runs 15<li> <li>Actively participates in or lead on occasion team meetings using the product delivery system stage gate product development for each major product 10<li> <li>Initiates and develops concepts for new products from Project Charters and Specification Matrix provided by the Product Manager and other avenues such as reviewing competitors samples and documentation and free design techniques Ensures all concepts are agreeable with standard manufacturing methods utilized in the appropriate manufacturing facility 15<li> <li>Continuously looks for and actively implements process improvements related to productivity quality purchasing and manufacturing to include sourcing new or alternate processes equipment andor training of manpower Looks for advancements or changes in technology via tradeshows technology councils vendors or other methods 10<li> <li>Support ABSLEAN Transformation by actively participating in Kaizen teams and completing post Kaizen activities May lead aspects of the Kaizen as necessary 10<li> <li>Submits test requests and works directly with the testing group as necessary on any required followup Submits prototyping requests and works directly with the model shop for the production of prototypes and assembly of samples Reviews functional specifications project charters and competitors samples 5<li> <ul><p><strong><b>Skills and Minimum Experience Required<b><strong> <p> <ul><li>Minimum of a Bachelors Degree in Engineering or a related discipline<li> <li>Three years of related experience in engineering in lighting or a related field<li> <li>Proficiency of 3D CAD and Microsoft Office programs required SolidWorks software proficiency preferred<li> <li>Ability to demonstrate LEAN amp Six Sigma methodology and practices such as standard work time study cause amp effect 5WHY analysis and other tools of DMAIC<li> <li>Possesses understanding in a number of manufacturing methods such as stamping drawing casting extruding of metals and plastics and finishing techniques such as painting plating anodizing and vacuum metaling<li> <li>Understands applicable standards such as UL DLC andor Energy Star standards and testing processes<li> <li>Leadership to influence and enlist the cooperation of other team members to work towards the goal of completing and implementing new product development on time and in budget<li> <li>Ability to communicate verbally in written form and through sketches and engineering drawings<li> <li>Ability to work in crossfunctional team environments<li> <ul><p><strong><b>Physical Requirements<b><strong> <p> <ul><li>Light work<li> <ul><p><strong><b>Travel Requirements<b><strong> <p> <ul><li>120<li> <ul><p>We value diversity and are an equal opportunity employer All qualified applicants will be considered for employment without regards to race color age gender sexual orientation gender identity and expression ethnicity or national origin disability pregnancy religion covered veteran status protected genetic information or any other characteristic protected by law <p> <p>Please click here and here for more information <p> <p><b>Accommodation for Applicants with Disabilities <b>As an equal opportunity employer Acuity Brands is committed to providing reasonable accommodations in its application process for qualified individuals with disabilities and disabled veterans If you have difficulty using our online system due to a disability and need an accommodation you may contact us at 770 9229000 Please clearly indicate what type of accommodation you are requesting and for what requisition <p> <p>Any unsolicited resumes sent to Acuity Brands from a third party such as an Agency recruiter including unsolicited resumes sent to an Acuity Brands mailing address fax machine or email address directly to Acuity Brands employees or to Acuity Brands resume database will be considered Acuity Brands property Acuity Brands will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume <p> <p>Acuity Brands will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees This includes any Agency that is an approvedengaged vendor but does not have the appropriate approvals to be engaged on a search <p> <p>EVerify Participation Poster <p> <p>everifygov <p> <p>eeocgov <p> <p>LIRB1<p>
Employee Engagement Manager (GA, FL, Carolinas - Hybrid)
Company: OneDigital Health
Location: Atlanta, GA
Posted Apr 28, 2024
<p>Are you looking to accelerate your career without having to hide your authentic self a place where you can be you A career thats making a bigger impact on the world At OneDigital we are on a mission to help people do their best work and live their best lives From the services we offer to the way we show up for each other each day we are fueling dreams achieving big goals and embracing each others truest selves <p> <p>We understand that pursuing a new job is a big deal Maybe youre afraid you wont fit in Well heres the good news For us the days of fit in to get in are over and being different is not a barrier to getting ahead Greatness comes in all shapes sizes colors and experience levels If you are looking for a peoplefirst culture that is wired for growth driven to serve and totally committed to having your back give us a shot Your best life awaits <p> <p><b>Our Newest Opportunity <b> <p> <p>The Employee Engagement Manager provides a positive experience for retirement plan clients and their employees This position works closely with the Southeast Retirement + Wealth team and is empowered to effectively lead and oversee employee engagement This position provides an exceptional level of service to clients and through customer service communication and relationship management skills <p> <p>The Employee Engagement Manager supports the Southeast R+W team by <p> <ul><li>Managing the daytoday employee engagement needs and operations across the region<li> <li>Implement the firms employee engagement services including Personal Financial Planning onboarding open enrollment and ongoing client reporting<li> <li>Promoting Personal Financial Planning for new and existing clients<li> <li>Conducting group presentations <li> <li>Advisor Managed Accounts AMA educator expert in offering with each service provider<li> <li>Becoming a liaison to OneDigitals southeast wealth advisory team <li> <li>Building and managing resource library for the southeast region including open enrollment health amp benefit fairs and other popular educational topics Examples HSA savings Roth v Pretax Rollovers<li> <li>Coordination with services providers for educational material related to technology mobile apps plan highlights and service provider changes<li> <li>Participation in sales meetings as needed<li> <ul><p><b>Essential Duties and Responsibilities includes but is not limited to<b> <p> <p><b>Primary Responsibilities <b> <p> <p>The Employee Engagement Manager will work closely with Southeast Retirement + Wealth leadership in developing the Employee Engagement service and operational needs based on the OneDigitals strategic plan and priorities This position will also work closely with other leaders and teams across several areas and functions including but not limited to sales consultants client relations directors and managers operations and marketing <p> <p>The primary responsibility of this position is to provide engagement and retirement expertise to the employees of our employer sponsored retirement plans The Employee Engagement Manager will be responsible for engaging organizing and effectively conducting engagement meetings at client locations This position will be the goto in the southeast region for educational content related to OneDigitals Workplace to Wealth initiative Candidate will be expected to learn retirement plan provisions and customize presentations for any plan type in the book of business <p> <p><b>Duties<b> <p> <ul><li>Work with Client Relations Sales and Client to deliver specific engagement strategies including presentations which meet the individual needs of each client employee group<li> <li>Assist the benefits department with the overall communication of the plan<li> <li>Schedule and conduct group engagement meetings deliver workshops webinars and enrollment meetings to achieve client goals<li> <li>Schedule and conduct oneonone retirement planning meetings with client employees as needed<li> <li>Provide employees with insight into the investments offered under each client plan including educating on investment objectives and performance<li> <li>Maintain current and accurate records to document employee progress towards goals<li> <li>Develop and execute strategies and approaches to promote employee action toward meeting retirement objectives<li> <li>Explain and ensure employees understand product options<li> <li>Work with employees with multiproduct needs and connect with other product specialists as needed<li> <li>Educate and enroll employees into Personalized Portfolios Advisor Managed Accounts<li> <ul><p><b>Managerial Duties<b> <p> <ul><li>Proactively and effectively disseminate information to team members<li> <li>Assist team members in daily problem resolution<li> <li>Communicate to management and team when problems are discovered that affect daily processes<li> <li>Identify operational gaps and work with Regional VP Client Relations and Operations and respective team members for resolution<li> <li>Provide general oversight of daily team functions<li> <li>Lead and motivate employees by encouraging maximum performance and dedication<li> <li>Ensure the team meets or exceeds all performance standards by monitoring daily operations perform quality reviews proof outgoing reports and statements and work with the team to identify opportunities for improvement<li> <li>Provide subject matter expertise and coach new team members<li> <li>Work closely with regional leadership to evaluate current knowledgelevel of team to design and implement appropriate educational resources and training for internal employees<li> <li>Exercise sound business judgment when providing guidance to members of the team<li> <li>Perform other duties as needed<li> <ul><p><b>Qualifications Skills and Requirements<b> <p> <ul><li>Demonstrate exceptional public speaking and communication skills<li> <li>Exceptional ability to communicate effectively across a variety of communication settings<li> <li>Demonstrate effective communication style based on setting and audience <li> <li>Effective presenter to diverse groups with varied financial backgrounds<li> <li>Versed in employer sponsored retirement plans and the advantages of each plan regarding retirement savings<li> <li>Effectively prepare for and facilitate educational meetings and campaigns<li> <li>Initiative and a positive cando attitude is required<li> <li>Lead by example with maintaining positive productive relationships with clients<li> <li>Demonstrate exceptional interpersonal and customer service skills<li> <li>Demonstrate ability to work and make decisions independently with minimal supervision<li> <li>Superior attention to detail and followthrough Accuracy and attention to details is a must<li> <li>Possess a passion to help team and clients<li> <li>Ability to see big picture communicate that vision effectively to others and oversee planning out details<li> <li>Proficiency with Microsoft Office Suite Word Excel and PowerPoint Adobe and Salesforce<li> <li>Ability to effectively use and train others how to use proprietary software and databases<li> <li>Lead by example with exceptional organizational and time management skills and the ability to manage priorities effectively <li> <li>Lead by example and motivate others to adapt to a rapidly changing business and technology environment<li> <li>Demonstrate sound business judgment and problem solving skills on advanced or technical concepts<li> <li>Demonstrate critical thinking for process improvement and providing resolutions to requests<li> <li>Ability to lead the team to a prompt decision on timesensitive client issues<li> <li>Ability to effectively coach and train others<li> <li>Demonstrate initiative to overcome obstacles<li> <li>Ability to create and foster a positive work environment where everyone wants to do their best<li> <li>Ability to communicate about delicate subject matters with internal team and with clients<li> <li>Ability to build constructive and effective relationships with internal and external customers Must be professional courteous diplomatic and tactful<li> <li>Stay current on and has the ability to train others on company systems and procedures<li> <ul><p><b>Education Training and Experience<b> <p> <ul><li>College degree required in Business Administration Accounting Finance or equivalent financial services industry experience<li> <li>5+ years of industry experience required<li> <li>Thorough understanding of retirement plan administration and ERISA guidelines<li> <li>Knowledge and understanding of department functions and interactions<li> <li>Series 65 required<li> <ul><p><b>Other<b> <p> <ul><li>Regular and predictable attendance is required<li> <li>In addition applicants must be willing to work overtime during peak seasons to meet deadlines and department goals and initiatives<li> <li>Primarily sedentary work ability to move about office and attend client visits<li> <li>Travel is limited to occasional industry conferences and client meetings<li> <li>Ability to move 20 pounds on a regular basis <li> <li>Visual acuity for computer work and written documents<li> <li>Ability to hear to converse via telephone and in person<li> <li>Access to highly confidential personnel and financial data<li> <ul><p>Your base pay is dependent upon your skills education qualifications professional experience and location In addition to base pay some roles are eligible for variable compensation commission andor annual bonus based on your individual performance andor the companys performance We also offer eligible employees health wellbeing retirement and other financial benefits paid time off overtime pay for nonexempt employees and robust learning and development programs You will receive reimbursement of jobrelated expenses per the company policy and may receive employee perks and discounts <p> <p>To learn more visit wwwonedigitalcomcareers <p> <p>Thank you for your interest in joining the OneDigital team<p>
Software Developer - SQL/Ruby
Company: NCR Corporation
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>About NCR<b><b>VOYIX<b> <p> <p>NCR VOYIX Corporation NYSE VYX is a leading global provider of digital commerce solutions for the retail restaurant and banking industries NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloudbased platformled SaaS and services capabilities <p> <p>Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions We leverage our expertise RampD capabilities and unique platform to help navigate simplify and run our customers technology systems <p> <p>Our customers are at the center of everything we do Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth Our solutions empower our customers to succeed in todays competitive landscape <p> <p>Our unique perspective brings innovative industryleading tech to all the moving parts of business across industries NCR VOYIX has earned the trust of businesses large and small from the bestknown brands around the world to your local favorite around the corner <p> <p>For over 136 years weve been focused on turning the moment of transaction into a meaningful experience Our unique perspective brings enterprise tech to all the moving parts of business across industries Weve earned the trust of businesses large and small From the bestknown brands around the world to your local favorite around the corner <p> <p><b>We help financial institutions retailers and restaurants around the world run betterso they have more time to create customer experiences that drive lasting success <b> <p> <p>Freshop is a wholly owned subsidiary of NCR providing eCommerce solutions for retailers around the world In this exciting role you will join Freshops DevOps SRE team in development and operation of the next generation of eCommerce solutions <p> <p>Location Atlanta GA <p> <p>Responsibilities <p> <ul><li>Work closely with frontend developers architects and DBAs to develop and extend our cutting edge online grocery platform<li> <li>Build and Optimize Data modules and data structure to achieve increased data processing speed reliability and scalability<li> <ul><p>Requirements <p> <ul><li>SQL database design querying and optimization<li> <ul><ul><li>Strong software development fundamentals data structures design patterns<li> <ul><ul><li>Knowledge of query languages APIs data pipelines and how to work with them in practice<li> <ul><ul><li>Experience working in Unix based environments<li> <ul><ul><li>You can analyze a feature story and design a robust and complete solution for it You have excellent debugging skills and use tools to aid you<li> <ul><ul><li>You write welldesigned reliable code that you or others will find easy to understand and modify six months from now<li> <ul><ul><li>You know databases and SQL very well Youre comfortable with Linux commands and tools<li> <ul><ul><li>Youre comfortable implementing integrations with thirdparty systems using HTTP and XML<li> <ul><ul><li>You know and use all of these IDE source control debugger continuous testing build automation<li> <ul><ul><li>You communicate well whether youre patiently helping a user explaining a design to your colleagues or writing a specification<li> <ul><p>Helpful experience <p> <ul><li>Ruby Sinatra<li> <ul><ul><li>PostgreSQL<li> <ul><p>Job Type Fulltime <p> <p>Benefits <p> <ul><li>401k<li> <li>401k matching<li> <li>Dental insurance<li> <li>Disability insurance<li> <li>Flexible schedule<li> <li>Health insurance<li> <li>Life insurance<li> <li>Paid time off<li> <li>Retirement plan<li> <li>Vision insurance<li> <ul><p>Schedule <p> <ul><li>Monday to Friday<li> <li>On Call<li> <ul><p>Experience <p> <ul><li>PostgreSQL 2 years Preferred<li> <li>Ruby 1 year Preferred<li> <ul><p>Work Location <p> <ul><li>Atlanta GA<li> <ul><p>Relocation Assistance Provided <p> <ul><li>No<li> <ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job <p> <p><b>EEO Statement<b> <p> <p>Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment <p> <p><b>Statement to Third Party Agencies<b> <p> <p>To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes <p> <p>When applying for a job please make sure to only open emails that you will receive during your application process that come from a ncrvoyixcom email domain<p>
Senior Business Partner II - Leadership Development - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 28, 2024
PagerDuty is seeking a passionate and innovative learning and development expert to build and lead their leadership development strategy. The role involves consulting with key stakeholders, designing engaging learning experiences, and delivering scalable solutions. The ideal candidate will have extensive experience in designing and delivering large scale L&D programs, preferably in high-growth corporate environments. The base salary range for this position is 142,000 - 221,000 USD.
Senior Program Manager, People Development Operations - Atlanta
Company: PagerDuty
Location: Atlanta, GA
Posted Apr 28, 2024
PagerDuty is a company that empowers teams to do critical work through its Operations Cloud. The company is seeking a passionate learning and development utility player to lead the People Development team operations. The role involves managing the team's project plans, building and executing strategies, and designing and delivering meaningful learning solutions.
Sr. Product Designer
Company: MessageGears
Location: Atlanta, GA
Posted Apr 28, 2024
<p>MessageGears is the first and only customer marketing platform that connects directly to our customers enterprise data warehouse By combining the power and security of onpremises software with the efficiency and scalability of cloud delivery we enable marketers to capitalize on every message opportunity Were disrupting an industry by providing a solution that gives marketers complete control over their multichannel programs through advanced technology Our product is solving marketing challenges for Enterprise customers that undoubtedly reach every candidate applying for this position <p> <p>At MessageGears the Product Design team strives to build a cohesive and consistent user experience across the MessageGears platform both visually and functionally Senior Product Designers collaborate closely with Product Managers Engineers Content Designers and other Product Designers to help discover and define problems and create a productive minimal and human experience As a UX design leader the Senior Product Designer leads the direction of the experience design visual style and design tooling of the MessageGears platform They act as a centralized resource helping to triage largescale experience problems as the need arises maintaining and improving our Design System building comprehensive accessibility standards into our workflows and defining guidelines and best practices that inform how teams design and build products Senior Product Designers split their time between UI design and UXresearchfocused activities <p> <p><strong>Requirements<strong> <p> <p><strong>Job Functions<strong> <p> <ul><li>Deliverables Create deliverables for the projects you support for example competitor analysis low fidelity wireframes high fidelity mockups prototypes journey maps user flows design vision and so on that help define the vision and execution of solving real user problems through the user experience<li> <li>Communication Communicate the results of UX activities with a strong point of view to the UX team crossfunctional partners within your projects and other interested MessageGears teammembers using clear language that simplifies complexity<li> <li>Research Independently conduct solution validation with minimal guidance from your Product Design Manager and incorporate insights into design decisions to fulfill user and business needs<li> <li>Usability Proactively identify both small and large usability issues within your projects and help influence your Product Manager to prioritize them<li> <li>Iteration Lead and coach iteration of design work within the validation stage for your teams<li> <li>Design system Actively contribute to the MessageGears Design System help determine whether components are singleuse or multiuse and provide recommendations to designers regarding new component requests<li> <li>UI copy Collaborate early and often with a Technical Writer on microcopy to ensure user experiences are efficient Help improve docs and incorporate documentation within the UI as needed to assist users in moving through their workflows<li> <li>Design reviews Lead and participate in Design Crits and model best practices for giving and receiving feedback<li> <li>UX debt Help reduce the creation of additional UX debt with MVPs minimum viable product and advocating within your projects the importance of releasing value to users Identify and influence the prioritisation to fix UX debt when it occurs<li> <li>Process Suggest improvements to the Design Process that help evolve the design culture and best practices across the organisation<li> <li>Collaboration Support your Product Design Manager and Product Manager in identifying dependencies between projects and phases and advocating for crossteam collaboration when needed<li> <li>Leadership Act as the Product Design lead for assigned initiatives responsible for the delivery of design specs and running collaborative design sessions with team mates <li> <li>Mentoring Mentor other members of the UX team on how to approach design problems solicit feedback and drive for impactful outcomes<li> <li>Recruiting Be available to interview potential product design candidates<li> <li>Public presence Help promote MessageGears publicly by writing blog articles giving talks contributing to the wider Design community or responding on social media where appropriate<li> <li>Conduct all business in accordance with MessageGears policies and procedures<li> <li>All other duties as assigned<li> <ul><p><strong>KNOWLEDGE AND ABILITIES REQUIRED<strong> <p> <ul><li>You have a passion for and deep appreciation of UXUI principles with advanced understanding of responsive design and best practices<li> <li>Deeply understand the technology and features of the projects you are assigned and proactively learning others<li> <li>Working knowledge of HTML and CSS <li> <li>Expertise with modern design tools<li> <li>Solid knowledge and application of user testing and usability testing methodologies<li> <li>Working knowledge of iOSAndroid design principles and software development frameworks such as React Javascript Angular Python Ruby APIs or other web scripting languages<li> <ul><p><strong>EDUCATION AND EXPERIENCE DESIRED<strong> <p> <ul><li>5 7 years of experience and knowledge of UXUI design web agency or SAAS background<li> <li>Postgraduate degree in a designrelated discipline or equivalent experience<li> <li>Strong portfolio of work to showcase<li> <li>Experience working in an AgileScrum development environment<li> <li>Track record of delivery and experience working in teams often within time and budget constraints<li> <ul><p><strong>Benefits<strong> <p> <ul><li>Fun fastpaced professional and collaborative environment in Midtown Atlanta<li> <li>Hybrid remote inoffice work environment<li> <li>Casual dress allday everyday<li> <li>Generous PTO policy<li> <li>Flexible hours<li> <li>Health dental vision and life insurance most plans 100 company paid<li> <li>401k Plan<li> <li>Paid covered parking spot or MARTA pass<li> <li>Paid Parental Leave<li> <li>Use of companys 4 season tickets to the Atlanta Braves<li> <li>Use of companys 4 State Farm Arena Concert Club tickets + all you can eat amp drink<li> <ul>
Entry-Level Software Consultant
Company: Red Clay Consulting
Location: Atlanta, GA
Posted Apr 28, 2024
<p><strong>EntryLevel Software Consultants <strong>will assist the implementation team in designing implementing and testing the necessary configuration changes to a number of packaged products within the Oracle Utilities suite of solutions <p> <p><u><strong>As a Consultant a Typical Day Might Include the Following<strong><u><p> <ul><li>Will work as part of a small to medium sized team throughout the entire software development lifecycle<li> <li>Travel onsite Yes this position requires up to 80 travel to work with our clients face to face or work out of our Atlantabased office Generally spend Monday through Thursday on the road<li> <li>The location of clients varies but is generally within the United States and Canada International projects may be available in the future<li> <li>Facilitating requirements discussions with business subject matter experts<li> <li>Creating requirements documentation<li> <li>Designing a solution based on the designated software applications<li> <li>Configuring software using applicationspecific configuration tools<li> <li>Testing software modifications<li> <li>Rolling out production environments<li> <li>Training clients<li> <li>And providing production support<li> <ul><p><u><strong>Requirements Include the Following<strong><u><p> <p><span> <span><em><strong>Education and Qualifications<strong><em><strong><span> <span><strong><p> <ul><li>Entry level with up to 2 years experience<li> <li>Undergraduate degree in Computer Science Engineering Mathematics Information Systems Technology or related technology field<li> <ul><p><em><strong>Skills and Specifications<strong><em><p> <ul><li>Ability to travel up to 80 of the time generally Monday through Thursday on client site<li> <li>Follow strict coding guidelines and adhere to corporate policies<li> <li>Ability to define document and review project requirements and use cases<li> <li>Create and comprehend requirements and working code<li> <li>Strong communication skills are a must oral and written<li> <li>Ability to work as part of a team maintain a good work ethic be a selfstarter<li> <li>Ability to learn new technology training on Oracle Utilities will be provided<li> <ul><p><u><strong>Preferred Highly Desired Qualifications<strong><u><p> <ul><li>Development experience with Java JavaScript ASPNET ASP CNET VBNET preferred<li> <li>Experience with HTML XML XPATH XSL XSLT and PLSQL is preferred<li> <li>Ability to write QA documents test plans procedures test reports<li> <li>Ability to thoroughly test code<li> <li>Provide technical and functional solutions<li> <li>Knowledge of the Software Development Lifecycle is a plus<li> <li>Knowledge of Oracle Utilities Meter Data Management MDM or LODESTAR Rules Language and the energy industry is a plus<li> <ul><p>Only qualified candidates will elicit a response No followup phone calls please<p> <p>Red Clay Consulting LLC is an Equal Opportunity Employer and Prohibits Discrimination and harassment of any kind Red Clay is committed to the equal employment opportunity for all candidates and to providing employees with a work environment free of discrimination and harassment All employment decisions at Red Clay are based on business needs job requirements and individual qualifications without regard to race ethnicity color religion national origin sex age physical mental or sensory disability sexual orientation gender pregnancy marital civil union or domestic partnership status past or present military service genetic information or any other status protected by the laws or regulations in the locations where we operate <p>
Software Engineering Manager I
Company: NCR Corporation
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>About NCR<b><b>VOYIX<b> <p> <p>NCR VOYIX Corporation NYSE VYX is a leading global provider of digital commerce solutions for the retail restaurant and banking industries NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloudbased platformled SaaS and services capabilities <p> <p>Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions We leverage our expertise RampD capabilities and unique platform to help navigate simplify and run our customers technology systems <p> <p>Our customers are at the center of everything we do Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth Our solutions empower our customers to succeed in todays competitive landscape <p> <p>Our unique perspective brings innovative industryleading tech to all the moving parts of business across industries NCR VOYIX has earned the trust of businesses large and small from the bestknown brands around the world to your local favorite around the corner <p> <p>For over 136 years weve been focused on turning the moment of transaction into a meaningful experience Our unique perspective brings enterprise tech to all the moving parts of business across industries Weve earned the trust of businesses large and small From the bestknown brands around the world to your local favorite around the corner <p> <p><b>We help financial institutions retailers and restaurants around the world run betterso they have more time to create customer experiences that drive lasting success <b> <p> <p>Freshop is a wholly owned subsidiary of NCR providing eCommerce solutions for retailers around the world In this exciting role you will join Freshops DevOps SRE team in development and operation of the next generation of eCommerce solutions <p> <p>Location Atlanta GA <p> <p>Responsibilities <p> <ul><li>Mentor and lead a team of software engineers within the scope of their support work projects and performance<li> <li>Deliver projects and support work ontime while communicating it to the team upper management and stakeholders<li> <li>Contribute and help lead architecture design development and processes efforts with your team<li> <li>Remove roadblocks reported by the team which could require crossteam collaboration and or escalation to executive management<li> <li>Facilitate the right outcomes with data and conviction using diplomacy<li> <li>Maintain and stay abreast of current technologies and trends<li> <li>Measure and improve team productivity<li> <li>Maintain a manner of leadership and flexibility that diffuses pressure and promotes a team atmosphere<li> <li>Assist in the creation of processes and procedures with input from other development teams<li> <li>Support an open learning and progressive environment to allow the teams exploration of new solutions<li> <li>Ensure right mix of personalities or skills in the project team composition by hiring solid candidates<li> <li>Review and lead processes to document train and build new tools and solutions for Account Managers and Support to selfservice the Freshop platform<li> <li>Work closely with frontend developers architects and DBAs to develop and extend our cutting edge online grocery platform<li> <li>Build and Optimize Data modules and data structure to achieve increased data processing speed reliability and scalability<li> <ul><p>Requirements <p> <ul><li>SQL database design querying and optimization<li> <ul><ul><li>Strong software development fundamentals data structures design patterns<li> <ul><ul><li>Knowledge of query languages APIs data pipelines and how to work with them in practice<li> <ul><ul><li>Experience working in Unix based environments<li> <ul><ul><li>You can analyze a feature story and design a robust and complete solution for it You have excellent debugging skills and use tools to aid you<li> <ul><ul><li>You write welldesigned reliable code that you or others will find easy to understand and modify six months from now<li> <ul><ul><li>You know databases and SQL very well Youre comfortable with Linux commands and tools<li> <ul><ul><li>Youre comfortable implementing integrations with thirdparty systems using HTTP and XML<li> <ul><ul><li>You know and use all of these IDE source control debugger continuous testing build automation<li> <ul><ul><li>You communicate well whether youre patiently helping a user explaining a design to your colleagues or writing a specification<li> <ul><p>Helpful experience <p> <ul><li>Ruby Sinatra<li> <ul><ul><li>PostgreSQL<li> <ul><p>Job Type Fulltime <p> <p>Benefits <p> <ul><li>401k<li> <li>401k matching<li> <li>Dental insurance<li> <li>Disability insurance<li> <li>Flexible schedule<li> <li>Health insurance<li> <li>Life insurance<li> <li>Paid time off<li> <li>Retirement plan<li> <li>Vision insurance<li> <ul><p>Schedule <p> <ul><li>Monday to Friday<li> <li>On call<li> <ul><p>Experience <p> <ul><li>Work Experience 6+ years<li> <li>Management Experience 2+ years Preferred<li> <li>PostgreSQL 3+ years Preferred<li> <li>Ruby 2+ years Preferred<li> <ul><p>Work Location <p> <ul><li>Atlanta GA<li> <ul><p>Relocation Assistance Provided <p> <ul><li>No<li> <ul><p>Benefit Conditions <p> <ul><li>Waiting period may apply<li> <li>Only fulltime employees eligible<li> <ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job <p> <p><b>EEO Statement<b> <p> <p>Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment <p> <p><b>Statement to Third Party Agencies<b> <p> <p>To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes <p> <p>When applying for a job please make sure to only open emails that you will receive during your application process that come from a ncrvoyixcom email domain<p>
Executive Director of Legal Operations
Company: NCR Corporation
Location: Atlanta, GA
Posted Apr 28, 2024
<p><b>About NCR<b><b>VOYIX<b> <p> <p>NCR VOYIX Corporation NYSE VYX is a leading global provider of digital commerce solutions for the retail restaurant and banking industries NCR VOYIX is headquartered in Atlanta Georgia with approximately 16000 employees in 35 countries across the globe For nearly 140 years we have been the global leader in consumer transaction technologies turning everyday consumer interactions into meaningful moments Today NCR VOYIX transforms the stores restaurants and digital banking experiences with cloudbased platformled SaaS and services capabilities <p> <p>Not only are we the leader in the market segments we serve and the technology we deliver but we create exceptional consumer experiences in partnership with the worlds leading retailers restaurants and financial institutions We leverage our expertise RampD capabilities and unique platform to help navigate simplify and run our customers technology systems <p> <p>Our customers are at the center of everything we do Our mission is to enable stores restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth to operational excellence to reduced costs and profit growth Our solutions empower our customers to succeed in todays competitive landscape <p> <p>Our unique perspective brings innovative industryleading tech to all the moving parts of business across industries NCR VOYIX has earned the trust of businesses large and small from the bestknown brands around the world to your local favorite around the corner <p> <p><b>POSITION SUMMARY<b> <p> <p>The Executive Director of Legal Operations serves as a leader of the global law departments operations team and is a rollupyoursleeves role that prizes initiative problem solving and collaboration The role supports the global law department and champions the overall operational effectiveness of the legal team and coordinates with the other members of the legal leadership team to ensure the departments objectives are realized In support of those objectives the roles primary accountabilities are to oversee <p> <ul><li>change management and continuous improvement of internal legal service delivery through innovations in process analytics and technology through identifying and implementing technology solutions to streamline and automate processes<li> <li>enhancing NCR Voyixs legal value chain through a comprehensive external legal vendor management program that includes all legal service providers<li> <li>optimization of the departments internal and external labor resources through coordinated planning with the General Counsel and senior law leaders regarding the mix and use of law firms alternative providers and temporary resources and<li> <li>managing all aspects of NCR Voyixs law firm vendor invoice platform and work closely with the Finance Department to manage accruals and invoice flow<li> <ul><p><b>KEY AREAS OF RESPONSIBILITY<b> <p> <p>The Executive Director of Global Legal Operations must have direct knowledge of and be a part of a multidisciplinary team responsible for <p> <ul><li><b>Change Management<b> foster a sense of urgency and build a coalition of stakeholders in leading legal operations change initiatives inside the law department in the enterprise at large and throughout NCR Voyixs legal supply chain<li> <li><b>Strategic Planning<b> in collaboration with senior lawyers create and recommend new objectives benefitting the department and optimal operations as well as course corrections andor maintenance on existing programs<li> <li><b>Technology<b> ensure companywide tools are being fully utilized by the Law Department Research vet implement integrate maintain and optimize legalspecific toolsets from ebilling to artificial intelligence and<li> <li><b>External Resource Management<b> optimize the legal value chain Manage the external resource management program integrating the departments internal workflows with managed services vendors and law firms<li> <ul><p><b>BASIC REQUIREMENTS amp EXPERIENCE<b> <p> <ul><li>Bachelors Degree required Finance or Accounting background is a plus<li> <li>10+ years experience in operations the legal market or working with legal services<li> <li>5+ years experience in legal operations<li> <li>Proven track record of making an impact developing and executing on strategies and delivering superior results in both the short and long term<li> <li>Familiarity with Counsellink<li> <li>Understanding of law firm or other similar professional services billing and pricing and experience with alternative fee arrangements<li> <li>Understanding of litigationtransaction matter lifecycles<li> <li>Attention to detail with excellent time management and multitaskingprioritization abilities<li> <li>Technologysavvy with proficiency in all Microsoft Office applications especially Word and Excel expertise with eBilling software WK Passport preferred<li> <li>Excellent interpersonal skills comfortable dealing with all levels of our organization<li> <li>Excellent written and oral communication skills with strong ability to communicate concisely with a wide variety of audiences including senior management and key external stakeholders and proven ability to engage influence and align stakeholders<li> <li>Ability to create high quality presentation materials<li> <li>Consummate team player with excellent judgment<li> <ul><p>Offers of employment are conditional upon passage of screening criteria applicable to the job <p> <p><b>EEO Statement<b> <p> <p>Integrated into our shared values is NCR Voyixs commitment to diversity and equal employment opportunity All qualified applicants will receive consideration for employment without regard to sex age race color creed religion national origin disability sexual orientation gender identity veteran status military service genetic information or any other characteristic or conduct protected by law NCR Voyix is committed to being a globally inclusive company where all people are treated fairly recognized for their individuality promoted based on performance and encouraged to strive to reach their full potential We believe in understanding and respecting differences among all people Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment <p> <p><b>Statement to Third Party Agencies<b> <p> <p>To ALL recruitment agencies NCR Voyix only accepts resumes from agencies on the preferred supplier list Please do not forward resumes to our applicant tracking system NCR Voyix employees or any NCR Voyix facility NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes <p> <p>When applying for a job please make sure to only open emails that you will receive during your application process that come from a ncrvoyixcom email domain<p>