Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Data Engineering Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Analytics Strategy Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Produce Associate

Company: Walmart

Location: Buford, GA

Posted Jan 24, 2025

Workday Integrations Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture is seeking a Workday Integrations Consultant to join their global team of innovators. The role involves comprehending data integrations, identifying and solving complex business problems, designing and supporting integration code bases, and collaborating with clients and third parties. The successful candidate will have existing Workday Integrations Partner Certification, 2+ years of consulting experience, and 3+ years of experience in modern integration technologies. Accenture offers opportunities for continuous learning, professional development, and working on enterprise-wide transformational projects. The company values diversity and inclusion, and the role requires a passionate, proactive, collaborative, and creative individual.

Cafe Associate

Company: Walmart

Location: Marietta, GA

Posted Jan 24, 2025

The text describes a café associate position at Sam's Club, emphasizing the importance of passionate, friendly, and hardworking individuals. The role involves preparing food, maintaining cleanliness, ensuring product quality, and prioritizing member satisfaction. The café associates are expected to be team players, innovators, and adaptable to change. They should leverage digital tools to enhance the shopping experience and drive sales. The position offers competitive pay, benefits including health, financial, and time-off benefits, and opportunities for career growth. The ideal candidate should be at least 18 years old, have food service experience, and possess a Food Handler Certification.

Product Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Accenture Interactive is seeking a Product Manager with at least 4 years of experience in product management and delivery. The role involves ensuring customer and stakeholder value, collaborating with clients to develop new feature business cases, and managing the product backlog. The ideal candidate should have a strong ability to lead teams, communicate effectively with senior leadership, and establish a product vision. Accenture offers a supportive environment, committed to diversity and inclusion, with opportunities for career growth. The company is currently operating under COVID-19 restrictions, with weekly non-essential travel suspended.

AWS Connect

Company: Accenture

Location: Atlanta, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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