Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Patient Care Technician

Company: DaVita

Location: Athens, GA

Posted Jan 24, 2025

Assistant Manager, Merchandising - Avalon

Company: Gap Inc.

Location: Alpharetta, GA

Posted Jan 24, 2025

Gap, an iconic American brand, is seeking an Assistant Manager with 1-3 years of retail management experience. The role involves setting the store's tone, driving sales, and leading a high-performing team. Responsibilities include customer and product operations, merchandising, talent development, and ensuring compliance with standards. Benefits include a merchandise discount, competitive Paid Time Off, extensive 401(k) plan, and health insurance. Gap is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and for Diversity.

Pharmacy Technician

Company: CVS Health

Location: Buford, GA

Posted Jan 24, 2025

Director Organization Transformation & PPL M&A

Company: Autodesk

Location: Atlanta, GA

Posted Jan 24, 2025

Autodesk is seeking a Director for Organization Transformation and People and Places (PPL) M&A. This role involves leading the Organization Transformation Consulting Practice and People M&A strategy, acting as the steward of Autodesk's Organization Transformation Framework, and overseeing end-to-end People M&A processes. The individual will partner with various cross-functional teams, including Chiefs of Staff, Corporate Development, and Business Leaders, to navigate critical projects. Responsibilities include evolving the operating model for Organization Transformation work, defining governance, and establishing strong relationships with stakeholders. Minimum qualifications include 8-10 years of work experience in Org Transformation Efforts and HR M&A/Deal experience, with a preference for tech industry experience and consulting industry knowledge.

Stock Worker and Receiver

Company: Sodexo

Location: Savannah, GA

Posted Jan 24, 2025

Sr. Principal Technical Program Lead

Company: Chick-fil-A, Inc.

Location: Atlanta, GA

Posted Jan 24, 2025

The Staff Technology team at Chick-fil-A is responsible for enhancing the digital workplace for employees, driving innovation, and ensuring a well-designed integration of digital tools and platforms. This role involves defining the strategy and objectives for the staff digital experience, leading user research, and influencing a portfolio of technical initiatives. The ideal candidate should have extensive experience in leading large, complex technical initiatives, implementing human-centered design systems, and driving major change initiatives with high user adoption. They must possess strong communication skills, stakeholder management abilities, and a servant spirit with a strong sense of stewardship.

GIS Consultant - Logistics and Supply Chain

Company: Esri

Location: Atlanta, GA

Posted Jan 24, 2025

This role involves working closely with clients to define and implement geospatial-centric solutions, using ArcGIS technology to improve supply chain efficiency. Responsibilities include translating client needs into practical solutions, managing projects, and collaborating with industry experts. Requirements include 5+ years of experience in a similar role, preferably with a background in GIS, supply chain management, or related fields. The ideal candidate should have experience with ArcGIS technology, understanding of spatial analysis, and strong communication skills.

Pharmacy Technician

Company: CVS Health

Location: Americus, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Phlebotomist - Part Time

Company: Labcorp

Location: Loganville, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages