Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Packaging Associate

Company: Henry Schein

Location: Savannah, GA

Posted Jan 24, 2025

Bartender Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: Albany, GA

Posted Jan 24, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Merchandise Department Supervisor

Company: The TJX Companies, Inc.

Location: Canton, GA

Posted Jan 24, 2025

TJ Maxx Store 1131 in Canton, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour. TJ Maxx values diversity and inclusivity, embracing each employee's unique perspectives.

Associate General Counsel, AI

Company: Meta

Location: Atlanta, GA

Posted Jan 24, 2025

Staff Pharmacist FT

Company: CVS Health

Location: Rome, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. Their responsibilities include managing patient health, overseeing pharmacy operations, ensuring safe and accurate prescription fulfillment, and promoting positive patient experiences. The company values flexibility, continuous learning, and compliance with regulations, offering a range of benefits and opportunities for professional growth.

Roadside Assistance Technician/Tow Driver

Company: The Auto Club Group

Location: Marietta, GA

Posted Jan 24, 2025

The AAA The Auto Club Group is currently hiring for a full-time Roadside Assistance Technician position. This role involves providing peace of mind to members by assisting with vehicle problems and ensuring they are safely back on the road. Duties include operating service trucks, utilizing GPS, servicing vehicles, and providing excellent customer service. The company offers competitive benefits, including a starting salary of $22.50 per hour in Georgia, overtime pay, shift premiums, a sign-on bonus, and comprehensive benefits packages. Required qualifications include a high school diploma, valid driver's license, ability to lift up to 75 pounds, and passing pre-employment checks. Preferred qualifications include prior vehicle servicing experience and tow truck operation.

Teller

Company: PNC

Location: Morrow, GA

Posted Jan 24, 2025

PNC is seeking a Teller for a Retail Branch position in [city/state location of position] at the [branch name]. The role involves delivering exceptional customer service, accurately processing transactions, educating customers on new technology, and developing banking product referral opportunities. The ideal candidate will be customer-focused, proactive in sales, and able to leverage technology to manage financial transactions. No degree or prior experience is required, and PNC offers comprehensive benefits including health insurance, 401(k) match, and paid time off.

(USA) Operations Manager - Floor - Operations Management Inbound Traffic eComm Fulfillment Services

Company: Walmart

Location: Atlanta, GA

Posted Jan 24, 2025

The job involves communicating with various stakeholders, driving business plans to meet facility goals, forecasting staffing and performance, preparing business reports, ensuring compliance with standards, resolving concerns, supervising associates, and leading teams with respect, integrity, and a focus on customer service. Walmart offers competitive pay, bonuses, and comprehensive benefits including health, financial, and time-off benefits. The position requires a bachelor's degree and relevant experience, with preferred qualifications including financial modeling, budgeting, and supervisory experience.

Strategic Account Director

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

Store Associate

Company: CVS Health

Location: La Grange, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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