Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Exterior Services Technician

Company: Walmart

Location: Valdosta, GA

Posted Jan 24, 2025

Senior Data Engineer, Go-To-Market

Company: Google

Location: Atlanta, GA

Posted Jan 24, 2025

The job posting is for a Senior Data Engineer position at Google, with a base salary range of $146,000-$216,000. The role involves building and extending data products used by thousands of Ads sellers, ensuring system resilience, and deep integration with Connect Sales, Google's Ads CRM. Key responsibilities include supporting quarterly planning workflows, managing JavaScript-based configurations, driving ad sales activity, and synthesizing data for insights and recommendations.

Staff Pharmacist

Company: CVS Health

Location: Athens, GA

Posted Jan 24, 2025

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. Staff Pharmacists play a crucial role in this mission, acting as role models, demonstrating genuine care, and setting high standards for the pharmacy team. They are responsible for managing patient health through safe and appropriate practices, overseeing pharmacy operations, and ensuring compliance with regulations. The role involves supporting positive patient experiences, proactively offering immunizations, managing inventory, and maintaining relevant clinical skills.

Business Office Associate

Company: CarMax

Location: Lithia Springs, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Lithia Springs, Georgia. The role involves providing exceptional customer service, facilitating sales, auction, and appraisal processes, managing cash, processing paperwork, and mentoring new associates. Key responsibilities include greeting customers, answering queries, handling incoming calls, processing sales paperwork, managing multiple pay types, and maintaining DMV-related paperwork. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, noisy environment with various shifts, including nights, weekends, and holidays.

Business Office Associate

Company: CarMax

Location: Buford, GA

Posted Jan 24, 2025

This job posting is for a Business Office Associate position at CarMax in Buford, Georgia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. Key responsibilities include assisting store personnel, processing paperwork for sales and auctions, handling customer inquiries, and mentoring new associates. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The work involves standing or walking for extended periods, and various shifts including nights, weekends, and holidays.

Oracle HCM Cloud Lead Consultant

Company: Infosys

Location: Atlanta, GA

Posted Jan 24, 2025

Senior Associate, Planning

Company: GroupM

Location: Atlanta, GA

Posted Jan 24, 2025

Lead Director; UW - Voluntary

Company: CVS Health

Location: Atlanta, GA

Posted Jan 24, 2025

CVS Health is seeking a Lead Director for the Aetna Voluntary Underwriting team. The role involves strategic planning, underwriting methodology development, analysis and reporting, product development, and team management. The ideal candidate will have extensive experience in underwriting voluntary benefits products, a proven track record in driving profitability and growth, and strong interpersonal skills. The position offers a competitive pay range, comprehensive benefits, and opportunities for career advancement.

Pharmacy Technician

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 24, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Retail Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Suwanee, GA

Posted Jan 24, 2025

Marshalls, a retail store, is seeking a team player with strong communication and organizational skills. The role involves executing receiving and merchandising standards, ensuring a clean and organized store, and providing excellent customer service. The company values a culture of honesty, integrity, and continuous learning. Benefits include a discount, 401(k) contributions, and various insurance options. The position offers a starting pay range of $13.00 to $13.50 per hour.

Exterior Services Technician

Company: Walmart

Location: Albany, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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