Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Retail Sales Specialist

Company: Staples

Location: Buford, GA

Posted Jan 24, 2025

Registered Nurse

Company: DaVita

Location: Lithia Springs, GA

Posted Jan 24, 2025

DaVita, an outpatient dialysis center, is seeking a Nurse to make a significant difference in patients' lives dealing with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training is provided. The role involves building long-term relationships with patients and their families, delivering care in a positive environment, and overseeing a group of patients with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, paid time off, and more. The company is committed to diversity and belonging, and is an equal opportunity employer.

Phlebotomist Specalist

Company: Labcorp

Location: Dawsonville, GA

Posted Jan 24, 2025

Wait Staff Non-Tipped

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

Business Account Executive

Company: Spectrum

Location: Newnan, GA

Posted Jan 24, 2025

Department Manager

Company: H&M

Location: Milledgeville, GA

Posted Jan 24, 2025

H&M is currently hiring for an Assistant Manager position, also known as a Department Manager. The role involves supporting sales and profit goals, delivering the best customer experience, managing a team, and ensuring H&M standards are met. Responsibilities include analyzing sales and profit KPIs, managing team performance, and maintaining store operations. The ideal candidate is inclusive, positive, creative, and has customer service experience. Benefits include a 25% staff discount, health coverage, and a dynamic work environment.

Associate General Counsel, Regulatory Affairs - CA, CT, or MN preferred - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 24, 2025

UnitedHealthcare is inviting applications for a legal role aimed at simplifying the healthcare experience, creating healthier communities, and removing barriers to quality care. The successful candidate will execute delivery of legal services, drive implementation of new legislation, counsel senior management on regulatory matters, and provide legal support to regulatory issues. They will also collaborate with colleagues across the UnitedHealth Group's legal and compliance departments. The role offers flexibility to work remotely from anywhere within the U.S., and comes with a competitive salary range of $122,100 to $234,700 annually. UnitedHealth Group is committed to diversity, equity, and inclusion, and is an Equal Employment Opportunity/Affirmative Action employer.

Principal AI/ML Engineer - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 24, 2025

Optum AI, part of UnitedHealth Group, is seeking a PhD-level AI/ML professional with extensive experience in healthcare and deep learning. The role involves driving end-to-end ML projects, building and deploying models, and conducting in-depth analysis of healthcare data. The successful candidate will work on cutting-edge projects, partner with world-class experts, and have the flexibility to work remotely. Required qualifications include a PhD in AI, computer science, or related field, 10+ years of industry/academic experience in ML, and advanced understanding of deep learning with applications in NLP and multimodal modeling.

Registered Client Service Associate**

Company: Morgan Stanley

Location: Columbus, GA

Posted Jan 24, 2025

The Registered Client Service Associate role at Morgan Stanley involves providing exceptional service to clients and supporting Financial Advisors/Private Wealth Advisors. Key responsibilities include cultivating and enhancing client relationships, executing transactions, answering account-related questions, educating clients on digital tools, and onboarding/maintaining client accounts. The role also involves administrative support such as managing calendars, preparing expense reports, and providing general in-office support. Essential qualifications include a high school diploma or equivalent, relevant industry experience, and specific financial services licenses. Strong interpersonal skills, organizational abilities, and proficiency in Microsoft Office are also required.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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