Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 24, 2025

Old Navy is a fashion retailer that aims to democratize style and make shopping enjoyable. They offer high-quality, affordable essentials for the whole family. The company, founded in 1994, cultivates a community of authentic individuals in a fast-paced environment. The role involves providing excellent customer service, product expertise, and promoting brand loyalty. Benefits include a merchandise discount, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and health insurance. Old Navy is committed to diversity and inclusion.

Registered Nurse

Company: DaVita

Location: Athens, GA

Posted Jan 24, 2025

Senior Release Manager

Company: UKG

Location: Atlanta, GA

Posted Jan 24, 2025

UKG, a leading provider of HR, payroll, and workforce management solutions, is seeking a Product Operations Release Manager (P3). The role involves leading the planning, coordination, and execution of software releases, ensuring high-quality product delivery. The ideal candidate should have 3+ years of experience in Release Management in a SaaS organization, strong understanding of Agile methodologies, and excellent communication skills. The company values innovation, continuous improvement, and customer satisfaction, offering a culture of belonging and comprehensive benefits.

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0750)

Company: Target

Location: Valdosta, GA

Posted Jan 24, 2025

Target, a Fortune 50 company, is seeking a Guest Advocate. The role involves providing exceptional guest service, solving guest concerns, and promoting Target's services and benefits. Key responsibilities include greeting guests, understanding their needs, and assisting with various services like Order Pick Up, Drive-Up, and Registry. The ideal candidate should have strong communication skills, a welcoming attitude, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T2129)

Company: Target

Location: Peachtree City, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0734)

Company: Target

Location: Albany, GA

Posted Jan 24, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

GM and Food (General Merchandise, Closing, Fulfillment, Inbound, Food and Beverage , Starbucks) (T1165)

Company: Target

Location: Marietta, GA

Posted Jan 24, 2025

Target is seeking a General Merchandise Expert for a dynamic role involving guest service, product management, and operational efficiency. The role requires a welcoming attitude, strong communication skills, and the ability to work in a fast-paced environment. Key responsibilities include creating a guest-focused experience, managing inventory, executing pricing and presentation processes, and ensuring a safe, compliant work environment. Target offers comprehensive training and competitive benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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