Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

SCA Cook II

Company: Sodexo

Location: Atlanta, GA

Posted Jan 24, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time SCA Cook II. The role involves preparing large quantities of nutritious dishes, ensuring customer service, and maintaining a healthy/safe working environment. The company offers a flexible work environment, ongoing training, and comprehensive benefits including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic values diversity and inclusion, fostering an environment where all employees are respected and valued.

EPM OneStream Technical Consultant, Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 24, 2025

PwC is offering a Manager position in their Enterprise Performance Management practice within Finance Consulting services. The role involves working with high-level executives to optimize finance functions and improve business contributions. Key responsibilities include developing new skills, resolving team issues, coaching others, analyzing complex ideas, and leading transformation programs. Preferred qualifications include OneStream certifications and a Master's in Business Administration. The job requires experience in professional services, managing large transformation programs, and leading core accounting areas. PwC offers a competitive salary range of $100,000 - $232,000 plus potential bonuses, along with comprehensive benefits.

H&M Sales Advisor (Part-Time)

Company: H&M

Location: Alpharetta, GA

Posted Jan 24, 2025

Senior, International Tax

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte's International Tax Services practice is seeking a strategic thinker with experience in various industries. The Tax Senior Consultant role involves providing tax consulting and compliance services, identifying tax issues, and preparing work papers and tax returns. The ideal candidate should have 3+ years of international tax experience, a relevant degree, and be able to travel 25%. The role requires a hybrid work model with in-person co-location 2-3 days per week. Deloitte offers a competitive wage range, benefits, and opportunities for professional development.

Management Trainee

Company: Enterprise Mobility

Location: Lithia Springs, GA

Posted Jan 24, 2025

Merrill Market Supervision Manager - Greater Atlanta

Company: Bank of America

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administration, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and strong skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Merrill Market Supervision Manager - Greater Atlanta

Company: Merrill

Location: Atlanta, GA

Posted Jan 24, 2025

Merrill Wealth Management, a leading global provider of wealth management and investment services, seeks a professional with extensive experience in compliance, administrative, and business functions. The role involves supporting Market Executives in managing risks, ensuring adherence to regulations, and contributing to market profitability. Key responsibilities include managing Financial Advisor business needs, coaching personnel on sales practice conduct, and partnering to manage risks of business growth initiatives. Required qualifications include relevant licenses and a minimum of 5 years of professional experience. Desired qualifications include a Bachelor's degree, Market Supervision Manager experience, and skills in risk management, decision making, influence, negotiation, problem solving, relationship building, adaptability, business acumen, collaboration, oral and written communications, and client solutions advisory.

Full Time Tax Consultant (M&A) (Summer/Fall 2025, Winter 2026)

Company: Deloitte

Location: Atlanta, GA

Posted Jan 24, 2025

Deloitte is seeking a Full Time Tax Consultant for Mergers & Acquisitions. The role involves managing taxes as part of a business strategy, analyzing tax effects of complex decisions, and reducing overall tax rates. The successful candidate will work directly with clients, collaborating with high-performing teams to solve complex tax issues. They should be able to prioritize tasks, work independently, and demonstrate strong communication skills. The ideal candidate will have a Bachelor's or Master's degree in a relevant field, strong academic record, and meet minimal CPA licensure requirements. Travel up to 50% and ability to work in a hybrid model are required. The wage range is $79,920 to $146,880.

Inventory Associate

Company: CarMax

Location: Roswell, GA

Posted Jan 24, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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