Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Insurance Agent

Company: COUNTRY Financial

Location: Albany, GA

Posted Jan 24, 2025

RN Senior Clinical Policy and Procedures Healthcare Compact Lics

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 23, 2025

WellMed, part of the Optum family, is recruiting a Senior Clinical Policy and Procedures RN for roles in San Antonio, TX, Atlanta, GA, Charlotte, NC, Appleton WI, and Fort Knox, KY. The position involves developing and implementing clinical policies, procedures, and best practices. The RN will collaborate with key stakeholders, ensure compliance with regulations, and guide support staff. Optum, a clinician-led care organization, offers resources, data, and support for improving patient care. The role is self-directed, with opportunities for complex problem-solving and serving as a resource for others. Required qualifications include a BSN degree, active RN license, 5+ years of healthcare experience, policy writing skills, and proficiency in Microsoft Office. Preferred qualifications include an MSN degree and solid program management experience.

Pharmacy Intern

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Benefits Senior Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading company in CRM, AI, and Data, is seeking a Benefits Senior Manager. The role involves developing strategies for US healthcare and time off programs, managing vendor relationships, ensuring compliance, and analyzing benefits data. The ideal candidate should have a Master's degree, 7-10 years of benefits management experience, and strong analytical and negotiation skills. Salesforce is committed to equality and offers comprehensive benefits.

Outside Sales Representative

Company: Spectrum

Location: Dalton, GA

Posted Jan 23, 2025

Staff Pharmacist

Company: CVS Health

Location: Athens, GA

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Morrow, GA

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Warner Robins, GA

Posted Jan 23, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling all customer relations issues. The role requires deductive reasoning, analytical skills, computer skills, and advanced communication abilities. The pay range is $16.00 - $23.00, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and PTO.

Patient Care Technician

Company: DaVita

Location: Douglasville, GA

Posted Jan 23, 2025

DaVita is recruiting a Patient Care Technician for an outpatient dialysis center in Douglasville, Georgia. The role involves providing direct patient care, monitoring patients before, during, and after dialysis treatment, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. The position requires flexibility to work various shifts and potentially float to different clinics.

Automotive Detailer- Overnights

Company: CarMax

Location: Norcross, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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