Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Supervisor, Quality Control

Company: Henry Schein

Location: Savannah, GA

Posted Jan 23, 2025

Workforce Transformation- HRT Payroll Strategy- Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

This job posting is for a Manager position in PwC's Human Resources Function practice, focusing on helping clients optimize their talent strategies and human capital investments. The role involves gaining expertise in various aspects of human capital, including culture, change, compensation, and retirement strategies. The Manager will work on enhancing HR functional capabilities through policy changes, process optimization, and performance monitoring. PwC emphasizes the importance of being a purpose-led and values-driven leader, supported by their global leadership development framework, PwC Professional. The ideal candidate should have a Bachelor's degree and at least 5 years of experience, preferably with HR processes, technology experience, and payroll compliance knowledge.

Stage Manager

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 23, 2025

Store Attendant

Company: Sodexo

Location: Atlanta, GA

Posted Jan 23, 2025

Store Associate

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

Cyber Strategy ServiceNow Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte & Touche LLP is seeking a ServiceNow Senior Consultant for a dynamic role offering professional growth and new responsibilities. The position involves advising on process and strategy roadmaps, implementing solutions on ServiceNow Security Operations and Integrated Risk Management applications, and managing Cyber Security programs. The ideal candidate should have a BA/BS degree in a relevant field, 2+ years of ServiceNow implementation projects, and 3+ years of consulting experience in designing IRM and SecOps processes. The role requires travel up to 50%, and limited immigration sponsorship may be available. Deloitte offers a competitive wage range, comprehensive benefits, and opportunities for professional development.

Branch Manager

Company: Rentokil Terminix

Location: Athens, GA

Posted Jan 23, 2025

Teachers at Dogwood Hills KinderCare

Company: KinderCare Learning Companies

Location: Canton, GA

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are seeking dedicated teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare is committed to equal opportunity employment and believes every family deserves access to high-quality child care.

Senior Site Reliability Engineer

Company: UKG

Location: Alpharetta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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