Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Deskside Support Technician III - Flowery Branch, GA

Company: GXO

Location: Buford, GA

Posted Jan 23, 2025

XPO Logistics is seeking a Deskside Technician III with advanced troubleshooting skills in corporate networked environments, printers, and mobile devices. The role involves providing technical expertise, resolving escalated issues, and supporting end users on Microsoft Office applications. XPO offers competitive compensation, generous benefits, and opportunities for career growth. The company emphasizes a positive work environment, investing in technology and fostering innovation.

Senior SAP Technical Liaison

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

(USA) Pharmacy Tech Certified Sam's

Company: Walmart

Location: Peachtree City, GA

Posted Jan 23, 2025

Community Sales Assistant

Company: Taylor Morrison

Location: Alpharetta, GA

Posted Jan 23, 2025

Taylor Morrison is seeking a motivated and customer-oriented individual to join their team as a Community Sales Assistant. The role involves assisting with administrative tasks, customer inquiries, and ensuring a smooth home buying process. Key responsibilities include preparing contracts, greeting prospective homebuyers, responding to inquiries, scheduling appointments, coordinating with construction and design teams, and providing feedback to management. The ideal candidate should have proficiency with Microsoft software, strong organizational skills, excellent communication abilities, and flexibility to prioritize tasks.

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, and promoting a safe and clean environment. The role involves assisting in reaching sales and profit goals, demonstrating company values, and ensuring adherence to food safety regulations. Previous customer service, bakery/deli, or retail experience is beneficial. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

FINISHING TEAM MEMBER 2ND SHIFT onsite

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking curious individuals to join their team in Columbus, GA. The role involves setting up and operating equipment, resolving process problems, and performing preventive maintenance. The company values diversity and inclusion, fostering an environment where employees can be their whole selves. Benefits include medical, dental, vision, life insurance, 401(k) match, and paid time off.

MEAT/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

Grocery Clerk

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Brunswick, GA

Posted Jan 23, 2025

Cashier

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with a history of innovation, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Software Engineer II, Human Capital Management

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 23, 2025

JPMorgan Chase is offering an exciting opportunity for a Software Engineer II-Human Capital Management. The role involves designing and delivering trusted technology products, executing software solutions, and maintaining high-quality production code. The ideal candidate should have formal training in software engineering, experience with Oracle HCM, and proficiency in coding. The position offers a competitive total rewards package and a chance to work in a diverse and inclusive environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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