Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Retail Sales Associate Associate

Company: The TJX Companies, Inc.

Location: Roswell, GA

Posted Jan 23, 2025

TJ Maxx Store 0029 in Roswell, GA is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company offers a flexible schedule, competitive pay, and a range of benefits including associate discounts, 401(k) contributions, and health insurance. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work. The position has a starting pay range of $12.00 to $12.50 per hour.

Pharmacy Technician

Company: CVS Health

Location: Conyers, GA

Posted Jan 23, 2025

Teachers at South Fayetteville KinderCare

Company: KinderCare Learning Companies

Location: Peachtree City, GA

Posted Jan 23, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They emphasize building confidence in kids, families, and the future. The company values its teachers, center staff, and field leaders, providing them with comprehensive benefits and opportunities for career growth. They operate in more than 2,000 sites and centers across 40 states, committed to providing high-quality child care to all families.

Cook

Company: Aramark

Location: Americus, GA

Posted Jan 23, 2025

Veterinary assistant

Company: Banfield Pet Hospital

Location: Roswell, GA

Posted Jan 23, 2025

The Veterinary Assistant plays a crucial role in supporting veterinarians and technicians, ensuring high-quality pet care. They act as additional hands, communicating with the team to maintain patient flow, and provide professional service. Their tasks include performing procedures without vet or tech assistance, educating clients on pet health, and ensuring a safe hospital environment. They also assist with surgeries, maintain cleanliness, and mentor other paraprofessionals. The role requires strong communication, organizational, and problem-solving skills, along with the ability to multi-task and work with animals. The assistant must adhere to the Five Principles of Mars, Inc., demonstrating leadership, efficiency, and a customer focus.

CaseWare Conversion Manager

Company: Aprio

Location: Atlanta, GA

Posted Jan 23, 2025

Aprio is a nationally ranked CPA and advisory firm with 22 US office locations and over 2100 team members. They offer a top-rated culture, vast growth opportunities, and competitive compensation. The firm is currently seeking a CaseWare Conversion Manager to join their dynamic team. The role involves coordinating Caseware file conversions, advising the conversion team on best practices, and working closely with leadership to ensure deadlines are met. Qualifications include a Bachelor's degree in accounting, CPA preferred, 5 years of financial statement preparation experience, 3 years of supervisory experience, strong familiarity with Caseware and Caseview software, and excellent analytical and interpersonal skills.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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