Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

DAIRY/CLERK

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

MEAT/CLERK

Company: Kroger

Location: Decatur, GA

Posted Jan 23, 2025

Engagement Director (Public Sector - Fed/Civ & Defense)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading CRM company, is seeking an Engagement Director with 7+ years of Salesforce platform experience and 10+ years of consulting services. The role involves setting customers up for success, serving as a trusted advisor, and driving delivery of expected outcomes. Key responsibilities include pre-sales alignment, project kickoff, and maintaining executive relationships. The ideal candidate should have strong platform expertise, excellent communication skills, and the ability to manage multiple strategic clients. Salesforce offers a competitive salary range and a mission-driven work environment.

MEAT/CLERK

Company: Kroger

Location: Morrow, GA

Posted Jan 23, 2025

Cashier

Company: Kroger

Location: Peachtree City, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Canton, GA

Posted Jan 23, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 23, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with a history of innovation, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Alpharetta, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Grocery Clerk

Company: Kroger

Location: Suwanee, GA

Posted Jan 23, 2025

Cashier

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages