Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Advisory Manager - M&A Data Analytics

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking Manager level candidates for its M&A Transactions Services Analytics practice. The role involves working as a key member of client deal teams, gathering, normalizing, validating, and analyzing transactional data. The candidate will use business intelligence tools to provide meaningful insights to clients, directly interacting with C-suite and private equity executives. The position requires a Bachelor's Degree in a relevant field, minimum 5 years of experience analyzing large datasets, and strong understanding of multiple business cycles. The role involves front-line client interaction with significant growth opportunities.

Phlebotomist Specialist

Company: Labcorp

Location: Morrow, GA

Posted Jan 23, 2025

Veterinarian

Company: Banfield Pet Hospital

Location: Atlanta, GA

Posted Jan 23, 2025

Commercial Leader - Americas

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

Registered Nurse

Company: DaVita

Location: Atlanta, GA

Posted Jan 23, 2025

Manager, Sales Recruiting

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading CRM company, is seeking a Manager, Sales Recruiting to lead a team of recruiters. The role involves partnering with business leaders, creating a strong recruitment strategy, and driving hiring goals. The ideal candidate should have experience in a fast-paced sales environment, a proven track record in sales recruiting leadership, and strong business acumen. Salesforce is committed to equality and diversity, offering competitive compensation and benefits.

VP - ES Global People Services

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce is seeking a VP of Employee Success People Services to lead a global team, driving operational excellence and a premier employee experience. The role involves optimizing Tier 0, 1, and 2 services, integrating AI-powered Agentforce, and fostering collaboration with Centers of Expertise. Key responsibilities include service design and optimization, employee-centric service delivery, operational excellence, collaboration and relationship building, team leadership and development, and technology and process innovation. The ideal candidate should have a Bachelor's degree in HR or related field, 10+ years of HR experience, expertise in HRIS systems, and a proven track record in managing People Services functions in a global environment.

Store Associate

Company: CVS Health

Location: Buford, GA

Posted Jan 23, 2025

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, handling cashier duties, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No prior retail experience is required, but a high school diploma is preferred.

Lead, Part Time - Merchant's Walk

Company: Gap Inc.

Location: Marietta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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