Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Senior Actuary - ACT Pharmacy -RX

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is seeking a Commercial Pharmacy Actuarial team member to develop pharmacy trend forecasts, analyze financial results, and ensure pricing strategy integrity. The role involves leading a team of 3-4 analysts, optimizing discounts, formulary, clinical programs, and rebate analytics. The ideal candidate will have a Bachelor's degree, 5+ years of actuarial experience, and ASA or FSAS designation. Strong communication, problem-solving, and technical skills are required. The position offers a competitive pay range, comprehensive benefits, and opportunities for career growth.

Customer Advisor

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

CarMax is seeking a Service Customer Advocate to deliver exceptional customer service. The role involves acting as a liaison between customers and retail technicians or mechanical associates, managing repair orders, and ensuring customer understanding of all recommendations and repairs. The ideal candidate will demonstrate strong interpersonal, communication, and customer service skills, and be able to work in a high-energy, fast-paced environment. CarMax is recognized for its commitment to training, diversity, and is one of the FORTUNE 100 Best Companies to Work For.

Technical Product Marketing Manager/Sr Manager, Agentforce

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce is seeking a Technical Product Marketer for their Agentforce team. The ideal candidate will have 5-7+ years of experience in technical product marketing, product management, or solution engineering. They should possess deep technical knowledge, strong communication skills, and the ability to translate complex concepts into compelling stories. Responsibilities include partnering with Product Management, roadmapping product strategy, developing sales training materials, and staying updated with technology trends. The role involves cross-functional collaboration and up to 25% travel. Salesforce values diversity and equality, offering inclusive benefits and initiatives.

Software Engineer - UI

Company: Delta Dental Ins.

Location: Alpharetta, GA

Posted Jan 23, 2025

Delta Dental is looking for a skilled Software Engineer with experience in Web development to join their team. The role involves designing and building scalable, rich consumer-facing applications, working collaboratively with cross-functional teams in an Agile setup. The ideal candidate should have 2-5 years of experience, strong proficiency in JavaScript and Functional Programming, and knowledge of HTML5, CSS3, and ReactJS. The position offers a flexible hybrid work model with weekly in-office visits. The base pay range is $74,000 - $170,900. Delta Dental also provides a comprehensive benefits package including competitive pay, robust 401(k) matching, rich medical benefits, and a holistic wellbeing program.

Route Sales Driver

Company: Aramark

Location: Dawsonville, GA

Posted Jan 23, 2025

Aramark is seeking a Route Sales Driver to deliver products to various locations, maintaining cleanliness of vehicles, and reporting daily sales, waste, and concerns. The role requires a valid driver's license, DOT license, and previous driving experience. Aramark values safety, interpersonal skills, and the ability to work independently. The company offers opportunities for skill development and career growth.

Health and Safety Technician

Company: Cummins

Location: Morrow, GA

Posted Jan 23, 2025

Cummins Inc. is seeking a skilled Health and Safety Technician for an onsite role in Forest Park, Georgia. The successful candidate will provide technical support to production and site personnel, assist in implementing and maintaining Health, Safety and Environmental Management Systems, participate in inspection and audit programs, and report work-related incidents. The ideal candidate should have significant relevant experience, excellent communication skills, and proficiency in Microsoft applications. Cummins offers competitive compensation and benefits, including a 401(k) plan and health insurance.

Retail Key Carrier Coordinator

Company: The TJX Companies, Inc.

Location: Kennesaw, GA

Posted Jan 23, 2025

Marshalls, a retail store, is seeking a Key Carrier to contribute to the growth of their career. The role involves alternating between Coordinator and Key Carrier, maintaining all aspects of the store, and providing exceptional customer service. The company culture is positive, encouraging, and embraces change. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $14.00 to $14.50 per hour.

Vice President, Customer Success Operations (Chief of Staff)

Company: Salesforce

Location: Atlanta, GA

Posted Jan 23, 2025

Salesforce, a leading company in CRM, AI, and Data, is seeking a VP of Customer Success Operations. This role involves strategic advising, driving organizational priorities, and fostering cross-organizational relationships. The ideal candidate should have 15+ years of leadership experience, a strong marketing background, and proven ability in driving strategy and execution. Responsibilities include leading strategic initiatives, enhancing operational effectiveness, and amplifying the President's voice. The role requires exceptional communication skills, interpersonal abilities, and the capacity to thrive in dynamic environments.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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