Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Retail Sales Travel Specialist

Company: Staples

Location: College Park, GA

Posted Jan 23, 2025

Staples is hiring immediately for Travel Specialist roles, offering comprehensive training. The position involves assisting customers with travel services, products, and identity-related products/services. Benefits include generous paid time off, career growth opportunities, associate discounts, and more. Essential skills include customer service experience, proficiency in Microsoft Office, and ability to work in a fast-paced environment.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: McDonough, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: McDonough, GA

Posted Jan 23, 2025

Residential Lawn Specialist/Aerator

Company: TruGreen

Location: Lithia Springs, GA

Posted Jan 23, 2025

District Support Pharmacist

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

CVS Health is seeking a Staff Pharmacist to join their team, emphasizing the role's importance in delivering human-centric health care. The position involves managing pharmacy operations, ensuring patient safety, and promoting a culture of empathy and compassion. The ideal candidate will have an active pharmacy license, immunization certification, and a degree in pharmacy. Benefits include comprehensive medical, dental, and vision coverage, a 401(k) plan, and well-being programs.

Sr. Salesforce Developer

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Government and Public Services (GPS) practice is seeking a Senior Salesforce Developer with front-end web development experience and LWC/Apex experience. The role involves developing end-to-end Salesforce solutions, automating business processes, and participating in daily scrum meetings. The ideal candidate should have 4+ years of experience in a Sr. Salesforce Developer role, experience with Salesforce administration and development, and advanced Salesforce.com development tools and techniques. The position requires a U.S. Citizen with the ability to travel 20 - 50%, and preferred certifications include Salesforce Administrator, Platform App Builder, and/or Platform Developer. Deloitte offers a diverse, equitable, and inclusive culture, and a competitive wage range of $102,750-$171,250.

Business Technology Solutions Consultant - Health Plan

Company: ZS

Location: Atlanta, GA

Posted Jan 23, 2025

ZS, a management consulting and technology firm, is seeking a passionate individual for a role focused on leading end-to-end projects using cloud technologies. The successful candidate will work on complex business problems, drive technology expertise for client value, and ensure project delivery within budget and time. They will also guide and mentor team members, collaborate with ZS experts, and contribute to innovation and risk minimization. The role requires academic excellence, 5+ years of healthcare consulting experience, strong communication skills, and extensive knowledge of major cloud platforms. ZS offers a comprehensive rewards package, flexible work culture, and commitment to diversity and inclusion.

Staff Systems Engineer

Company: Northrop Grumman

Location: Warner Robins, GA

Posted Jan 23, 2025

Territory Sales Representative

Company: TruGreen

Location: Buford, GA

Posted Jan 23, 2025

Retail Print Sales Specialist

Company: Staples

Location: Canton, GA

Posted Jan 23, 2025

Staples is hiring immediately for a Print Specialist position. The role involves providing exceptional customer service, producing professionally finished products, and collaborating in a team-oriented retail culture. The job offers flexible part-time hours, generous paid time off, career growth opportunities, and various benefits including associate discounts, 401(k) plan, dental and vision insurance. Essential skills include flexibility, attention to detail, basic computer skills, and the ability to work in a high-paced environment. Staples is an Equal Opportunity Employer.

Territory Sales Representative

Company: TruGreen

Location: Kennesaw, GA

Posted Jan 23, 2025

EVS Operator

Company: Warner Bros. Discovery

Location: Atlanta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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