Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T0750)

Company: Target

Location: Valdosta, GA

Posted Jan 23, 2025

Target is offering an On-Demand role with flexible scheduling, allowing employees to work as much or as little as they like. The role involves advocating for guest experience, providing excellent service, and engaging with guests to understand their needs. Employees are expected to communicate effectively, remain focused in a fast-paced environment, and handle cash transactions accurately. The position requires flexibility, as shifts may vary, and regular attendance is necessary. Successful candidates will receive training and have the opportunity to develop skills for a career at Target.

Retail Sales Associate - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 23, 2025

Gap, an iconic American brand, is seeking a customer service-oriented individual to engage and connect with customers, providing excellent service and product expertise. The role involves assisting customers, offering style suggestions, promoting loyalty programs, and ensuring a seamless omni-channel experience. The ideal candidate is a good communicator, problem solver, and team player, with the ability to handle customer interactions professionally. Benefits include merchandise discounts, competitive Paid Time Off, volunteer hours, extensive 401(k) plan, and comprehensive insurance. Gap Inc. is committed to diversity and inclusion, recently recognized by Forbes as one of the World's Best Employers and Best Employers for Diversity.

Registered Nurse

Company: DaVita

Location: Atlanta, GA

Posted Jan 23, 2025

Biodiversity and Sustainability Specialist - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

CRH, a leading global building materials group, is seeking a Biodiversity and Sustainability Specialist. The role involves supporting the implementation of CRH's strategic approach to biodiversity and operational water, conducting risk assessments, and guiding operating companies in developing biodiversity and water management plans. The ideal candidate should have postgraduate experience, strong academic credentials in ecology or sustainability, and proficiency in Office365. CRH offers competitive benefits and a diverse, inclusive culture.

Operations & Technology Transformation, Guidewire Developer - ETL/Data Migration - Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Operations and Technology Transformation team offers market-leading expertise in various sectors, including Insurance. They advise, design, implement, and deploy innovative technology-enabled solutions. The ideal candidate for the Senior Consultant, Operations & Technology Transformation, Insurance, Guidewire Developer - ETL/Data Migration role is curious, analytical, and confident with a passion for the insurance industry. They should have extensive experience in Property & Casualty Insurance Solutions with Guidewire, Duck Creek, Majesco, or similar packages, and 4 years of hands-on ETL experience with Informatica and/or Microsoft SSIS. The role involves leading client interactions, defining systems strategy, developing system requirements, and managing large-scale system implementations.

Sr. Workday Technical Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Spring Internship - Management Trainee Intern

Company: Enterprise Mobility

Location: Statesboro, GA

Posted Jan 23, 2025

The Enterprise Management Internship offers university/college students a chance to gain valuable business and leadership skills in a team-based environment. Interns will handle tasks such as managing a fleet of vehicles, customer service, marketing strategies, and building relationships. The role pays $15/hour and is located in Statesboro, GA. Qualifications include being at least 18 years old, a current college/university Junior or Senior, having 6 months of relevant experience, a valid driver's license, and U.S. work authorization. The internship runs for 10-12 weeks starting the week of February 11th, 2025.

Specialty Sales (Style, Tech, Beauty) (T2121)

Company: Target

Location: Marietta, GA

Posted Jan 23, 2025

Target, a Fortune 50 company, is seeking a Style Consultant. The role involves providing excellent guest service, maintaining a welcoming environment, and ensuring product availability. Key responsibilities include creating a guest-ready shopping experience, staying current with trends, and executing visual merchandising. The ideal candidate should have a strong interest in apparel, excellent communication skills, and the ability to work in a fast-paced environment. Target offers training and competitive benefits.

Financial Services Asset Management Advisory Manager

Company: PwC

Location: Atlanta, GA

Posted Jan 23, 2025

PwC is offering a Manager position in its Customer Service practice within Operations Consulting services. The role involves helping clients optimize their operations for competitive advantage, focusing on product innovation, supply chain, procurement, manufacturing, service operations, and capital asset programmes. The Manager will work as part of a team, solving complex business issues, and developing new skills. Key responsibilities include coaching team members, analyzing complex ideas, and using data to inform decisions. The ideal candidate will have a Bachelor's degree in Accounting & Finance, Business Administration/Management, Corporate Finance, or Economics and Finance, with at least 6 years of experience. A Master's degree in Business Analytics, Financial Mathematics, or related fields is preferred. PwC is committed to diversity and equal opportunity, and offers a competitive salary range of $100,000 - $232,000.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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