Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Veterinary Assistant - 000285

Company: Banfield Pet Hospital

Location: Norcross, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers. These professionals work closely with other pet health care experts, advocating for pets and educating clients on pet health. They support veterinarians and technicians, ensuring pet and client safety, and maintaining cleanliness. Vet Assistants at Banfield use their technical skills daily, communicate effectively, and mentor team members. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Retail Sales

Company: Cracker Barrel

Location: Macon, GA

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Macon, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Cook

Company: Cracker Barrel

Location: Kennesaw, GA

Posted Jan 23, 2025

Retail Sales

Company: Cracker Barrel

Location: Dalton, GA

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member for a role that involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and top-notch training. The company values diversity, equity, and inclusion, and provides a culture of belonging, competitive pay, and benefits such as health insurance, 401K, and employee discounts. The role requires the ability to stand for long periods, lift up to 40 pounds, and work with food items.

Retail Sales

Company: Cracker Barrel

Location: Kingsland, GA

Posted Jan 23, 2025

Cracker Barrel Old Country Store is seeking a Retail Sales team member in Kingsland, GA. The role involves managing the retail shop, providing excellent guest service, and maintaining stock. The position offers flexible hours, potential for promotion, and comprehensive training. The company values diversity, equity, and inclusion, and provides a culture of belonging, top-notch training, diverse career paths, and competitive benefits. The job requires the ability to stand for long periods, lift up to 40 pounds, and work with various food items.

Cleaning Crew Member

Company: Cracker Barrel

Location: Tifton, GA

Posted Jan 23, 2025

The Cleaning Crew Member role at Cracker Barrel Old Country Store in Tifton, GA involves maintaining cleanliness of the restaurant, kitchen, and retail shop, primarily during the 3rd shift. Responsibilities include working alongside kitchen, dining room, and retail shop teams to keep various areas clean. Qualifications include being 18 years old, able to stand for long periods, lift up to 40 pounds, and work with hot and cold food items. The company values diversity, equity, and inclusion, offering a culture of belonging, top-notch training, diverse career paths, and competitive pay and benefits.

Server

Company: Cracker Barrel

Location: Alpharetta, GA

Posted Jan 23, 2025

Client Service Coordinator - 005082

Company: Banfield Pet Hospital

Location: Duluth, GA

Posted Jan 23, 2025

The Client Service Coordinator (CSC) is responsible for managing the flow of clients and pets through the hospital, ensuring efficient productivity of the veterinary medical team, and providing exceptional client service. The CSC promotes hospital services, maximizes pet visits, and coordinates care in a friendly and efficient manner. They educate clients about wellness plans, preventative care, and hospital services, and handle administrative tasks including managing finances and maintaining accurate records. The role requires strong communication skills, organizational abilities, problem-solving skills, and client service skills.

Host

Company: Cracker Barrel

Location: Marietta, GA

Posted Jan 23, 2025

The job posting for a Host at Cracker Barrel Old Country Store in Marietta, GA, emphasizes a welcoming and friendly environment. The role involves greeting guests, managing seating, and potentially growing within the company. Cracker Barrel highlights its commitment to diversity, equity, and inclusion, offering top-notch training, diverse career paths, and competitive benefits. The company culture is described as family-oriented, with a focus on employee wellbeing and success.

To-Go Hospitality

Company: Cracker Barrel

Location: Newnan, GA

Posted Jan 23, 2025

Cracker Barrel Old Country Store in Newnan, GA is seeking a To-Go Specialist. The role involves supporting the catering and to-go side of the business, ensuring guests can enjoy their homestyle favorites on-the-go. Responsibilities include taking detailed orders, swiftly packing meals, and maintaining a clean and well-stocked To-Go area. The position offers growth opportunities, great benefits, and a culture of hospitality. It's a tipped role with no tipping-out required. Cracker Barrel is committed to an inclusive culture, valuing diversity and equality.

Adobe and Google Analytics Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Interactive is a leading digital agency that prioritizes customer experience as a core part of its operations. They offer a wide range of services including product and service transformation, creative campaign development, and platform integration. The Adobe & Google Analytics Consultant role involves delivering intermediate analytics services, creating measurement strategies, and presenting data-driven insights to clients. The ideal candidate should have a bachelor's degree, 2+ years of digital marketing/analytics experience, and proficiency in Google Analytics and Adobe Analytics. Bonus points for agency experience, problem-solving skills, and familiarity with website testing platforms.

Veterinary Assistant

Company: Banfield Pet Hospital

Location: Winder, GA

Posted Jan 23, 2025

Banfield Pet Hospital offers rewarding Veterinary Assistant careers, where professionals can advocate for pets, educate clients, and advance their careers. The role involves assisting veterinarians and technicians, maintaining hospital standards, and educating clients about preventive care. Benefits include 401(k) participation, paid time off, and Optimum Wellness Plans for pets. Banfield supports professional growth with development plans, learning opportunities, and community involvement.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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