Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Cafe Associate

Company: Walmart

Location: McDonough, GA

Posted Jan 23, 2025

Teach Young Learners

Company: EF Education First

Location: Atlanta, GA

Posted Jan 23, 2025

Clinical Innovation Payer Quality Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines a Payment Quality Manager role at Accenture Consulting, focusing on Clinical Innovation for Payer clients. Key responsibilities include leading project delivery, managing client relationships, identifying business problems, and driving transformation through people and process changes. The ideal candidate should have consulting experience, quality improvement knowledge, and strong analytical skills. They should also be able to articulate high-level client value, develop creative solutions, and possess excellent interpersonal skills. The role involves delivering data-driven consulting programs and contributing to thought capital creation. The company emphasizes diversity, equal opportunity, and commitment to veterans and individuals with disabilities.

Member Frontline Cashier

Company: Walmart

Location: Buford, GA

Posted Jan 23, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health, financial, and paid time off benefits. The position also offers opportunities for career growth and development through Live Better U, a company-paid education benefit program.

Sales & Marketing Consultant

Company: Sinclair Broadcast Group

Location: Macon, GA

Posted Jan 23, 2025

Sinclair, Inc. is seeking a marketing specialist and sales professional to drive growth of assigned accounts, uncover new opportunities, and nurture strong relationships with existing clients. The role involves delivering weekly revenue forecasts, creating effective marketing campaigns, analyzing sales reports, and providing superior customer service. Preferred skills include familiarity with cross-platform marketing solutions, CRM platforms, and excellent communication skills. The company values respect, collaboration, and customer focus.

Training Specialist

Company: ServiceTitan

Location: Atlanta, GA

Posted Jan 23, 2025

ServiceTitan is seeking a Training Specialist with 2-6 years of experience in delivering remote and on-site instructor-led training, preferably in a software customer training environment. The role involves becoming an expert in ServiceTitan's software and the home services industry, delivering engaging training courses, and contributing to video and e-learning content. The ideal candidate will also assist in developing and maintaining training programs, piloting new training initiatives, and contributing to special projects. ServiceTitan offers a range of benefits including work-life balance, family-friendly policies, ongoing learning opportunities, and comprehensive health and wellness programs.

Operating Model Strategist Manager

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture Strategy is seeking a seasoned Strategy Consulting professional with extensive experience in operating model strategy, leadership, and management skills. The role involves designing business and function operating models, supporting clients in various business objectives, and defining the right organization structure. The ideal candidate should have a minimum of 5 years of experience in operating model strategy, preferably in a consulting firm, and a Bachelor's degree. Bonus points for an MBA, experience in Strategic Cost Reduction, Digital Transformation, and analytics tools. Accenture offers a competitive salary, comprehensive benefits, and opportunities for career advancement.

Oracle Cloud Finance Consultant

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture's Oracle practice is a dynamic team of over 54,000 professionals, recognized as a Global Cloud Elite and Platinum member of the Oracle Partner Network. They leverage design thinking, agile methodologies, and cutting-edge technologies like IoT, automation, and AI to help clients transform their businesses with Oracle. The role involves leading project teams, recommending strategies, and setting up Oracle systems. Basic qualifications include at least 2 years of Oracle Cloud ERP Finance experience and one full lifecycle ERP Cloud Finance Implementations. Accenture is committed to diversity, inclusion, and equal employment opportunities.

Maintenance Custodian Associate

Company: Walmart

Location: Morrow, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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