Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Territory Sales Representative

Company: TruGreen

Location: Lithia Springs, GA

Posted Jan 23, 2025

TruGreen, America's leading lawn care company, is seeking a Territory Sales Representative. The role involves selling lawn care maintenance plans to both new and existing customers, either at their homes or over the phone. TruGreen values its employees, offering competitive wages, growth opportunities, and a supportive team environment. The job requires a customer-facing role, strong communication skills, and a reliable vehicle. Benefits include health insurance, financial resources, training, and paid time off.

Grocery Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk, emphasizing exceptional customer service, maintaining a clean and safe environment, and assisting in achieving sales and profit goals. Key duties include helping customers discover new products, informing them of specials, ensuring product freshness, and maintaining inventory. The role also involves promoting a positive attitude, adhering to food safety regulations, and reinforcing safety programs. The company values respect, honesty, integrity, diversity, inclusion, and safety, offering comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Retail Print Sales Specialist

Company: Staples

Location: Alpharetta, GA

Posted Jan 23, 2025

Staples is hiring immediately for a Print Specialist position. The role involves providing exceptional customer service, producing professionally finished products, and collaborating in a team-oriented retail culture. The job offers flexible part-time hours, generous paid time off, career growth opportunities, and various benefits including associate discounts, 401(k) plan, dental and vision insurance. Essential skills include flexibility, attention to detail, basic computer skills, and the ability to work in a high-paced environment. Staples is an Equal Opportunity Employer.

Solutions Architect (Building Materials/Construction) - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 23, 2025

CRH, a leading global building materials group, is seeking a Solutions Architect to drive growth in the data center vertical. The role involves collaborating with sales teams, understanding customer needs, and developing tailored CRH solutions. The ideal candidate should be a team player with strong communication skills, able to convey complex technical concepts to non-technical stakeholders. They should have a Bachelor's degree in a related engineering field and 5+ years of professional experience, with 3+ years in engineering, solutions architecture, or a technical role. CRH offers competitive benefits, a diverse culture, and opportunities for growth.

Patient Care Technician

Company: DaVita

Location: Winder, GA

Posted Jan 23, 2025

PT Sales Associate-1

Company: Tory Burch

Location: Dawsonville, GA

Posted Jan 23, 2025

Azure Solutions Architect (eInfochips Inc.)

Company: Arrow Electronics

Location: Norcross, GA

Posted Jan 23, 2025

The Azure Solutions Architect position at eInfochips Inc. involves designing, implementing, and optimizing technology infrastructure for scalability, reliability, and efficiency. Key responsibilities include architecture design and implementation using cloud technologies, DevOps and SRE practices, automation and optimization, collaboration and leadership, and risk management and security. The ideal candidate should have a BS/MS in computer science or engineering, 10+ years of software experience, and expertise in Azure, containerization technologies, event-driven architecture, and IaaC tools. eInfochips, an Arrow company, offers competitive compensation, benefits, and growth opportunities.

PHARMACY/TECHNICIAN

Company: Kroger

Location: College Park, GA

Posted Jan 23, 2025

People Analytics Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte Workforce Analytics is seeking a People Analytics Consultant to help clients enhance their human capital development and align workforce actions with business outcomes. The role involves engaging with clients to advance their people analytics capabilities, conducting assessments, developing strategies, and utilizing tools like Visier, Power BI, Tableau, and Workday HCM. The ideal candidate should have a Bachelor's degree, 2+ years of experience in Human Capital Consulting or related roles, and proficiency in People Analytics tools. Travel up to 50% is required. Deloitte offers a competitive wage range of $97,875 to $163,125, along with a diverse and inclusive culture that values professional development.

Oracle EBS SCM Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking a Diamond-level Oracle Partner Network Senior Consultant to lead client engagements, identify and implement technology and business solutions, and manage business requirements. The role involves functional and process design, configuration, conversion, integration, and user training. A Bachelor's degree is required, and a willingness to travel up to 50% is necessary. Preferred qualifications include Oracle certification, independent work management, strong communication skills, problem-solving abilities, mentorship experience, and an advanced degree. Deloitte offers competitive compensation, benefits, and opportunities for professional development.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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