Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

PHARMACY/CERTIFIED TECH

Company: Kroger

Location: Carrollton, GA

Posted Jan 23, 2025

The job description involves providing exceptional customer service, maintaining a safe and inclusive environment, and adhering to HIPAA regulations. Responsibilities include supporting health and wellness initiatives, assisting pharmacists, and compounding medications. The role requires a high school diploma or equivalent, national/state registration, and the ability to handle confidential information. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Pharmacy Intern

Company: CVS Health

Location: Augusta, GA

Posted Jan 23, 2025

ISSO Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Newnan, GA

Posted Jan 23, 2025

The job description outlines responsibilities for a Grocery Clerk (Bakery/Deli) at a Kroger store. Key duties include preparing items per customer requests, offering product samples, informing customers of specials, maintaining freshness, recommending items, using equipment according to guidelines, preparing foods according to logs, measuring ingredients, labeling and stocking merchandise, reporting discrepancies, understanding store layout, staying current with ads, gaining product knowledge, maintaining inventory, ensuring proper temperatures, promoting trust, answering customer questions, adhering to food safety regulations, reinforcing safety programs, displaying a positive attitude, practicing preventive maintenance, and reporting accidents or issues. The role requires strong customer service skills, stress management, effective communication, basic math, and the ability to obtain a food handler's permit. Previous bakery or deli experience is beneficial. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Courtesy Clerk/Grocery Bagger

Company: Kroger

Location: Kennesaw, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience through exceptional service and maintaining a clean, safe environment. Responsibilities include bagging groceries, assisting customers, maintaining store cleanliness, and ensuring adherence to safety and food safety regulations. The company values respect, honesty, integrity, diversity, inclusion, and safety. Qualifications include customer service skills, effective communication, and stress management. Benefits include healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

PRODUCE/CLERK

Company: Kroger

Location: Savannah, GA

Posted Jan 23, 2025

The job description involves creating a positive customer experience, maintaining a clean and safe environment, assisting in sales goals, and embodying the company's core values. Responsibilities include modeling the 3A's of Friendly service, promoting corporate brands, maintaining product knowledge, and ensuring quality and freshness. The role requires effective communication, stress management, and the ability to work in a high-paced environment. Qualifications include stress handling, communication skills, basic math knowledge, and a food handler's permit. The company offers comprehensive benefits, including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Evening Concierge (M-F, 3p-11p)

Company: Bozzuto

Location: Atlanta, GA

Posted Jan 23, 2025

Bozzuto is a company that values community, inclusivity, and exceptional experiences. They are looking for a Resident Concierge with 2+ years of experience in hospitality or related fields. The role involves creating stellar first impressions, solving problems, planning events, and fostering a sense of community. Bozzuto offers competitive compensation, health benefits, paid leave, retirement planning, and tuition reimbursement. They are committed to their employees' well-being and professional growth, fostering a diverse and inclusive work environment.

Assistant Manager, Customer Operations - Buckhead Station

Company: Gap Inc.

Location: Atlanta, GA

Posted Jan 23, 2025

Old Navy is a fashion brand that aims to democratize style and make shopping enjoyable. Established in 1994, it offers high-quality, affordable essentials for families. The company culture is community-oriented, fostering authenticity and high performance. The role involves leading a team, driving sales, and providing exceptional customer service. Benefits include merchandise discounts, competitive PTO, volunteer time, extensive 401(k), health insurance, and a commitment to diversity and inclusion.

Loader Operator - Camak, GA

Company: CRH

Location: Augusta, GA

Posted Jan 23, 2025

Midsouth Aggregates, a CRH company, is seeking a night shift employee for its quarry operations. The role involves maintaining and operating conveyor, screening, and crushing equipment, as well as loading aggregate materials using a front-end loader and haul trucks. The successful candidate will examine parts for damage or excessive wear, clean material from returned cars, check loaded material for quality, and accurately retrieve and write down car numbers. Knowledge of mining equipment, aggregate sizes, and classifications is required. The position offers competitive pay, comprehensive benefits, and opportunities for growth within the CRH family.

Cashier

Company: Kroger

Location: Rome, GA

Posted Jan 23, 2025

Bakery/Deli Clerk

Company: Kroger

Location: Atlanta, GA

Posted Jan 23, 2025

STORE/NIGHT CLERK

Company: Kroger

Location: Calhoun, GA

Posted Jan 23, 2025

The job description involves creating an outstanding customer experience, maintaining a safe and clean environment, assisting in reaching sales and profit goals, and embracing the company's core values. Responsibilities include promoting trust and respect, gaining product knowledge, recommending items, maintaining freshness, adhering to food safety regulations, reinforcing safety programs, and reporting any safety risks or illegal activities. The qualifications include stress management, basic math skills, and effective communication. The company offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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