Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Roswell, GA

Posted Jan 23, 2025

AWS Software Development Engineer - Location Negotiable / Remote

Company: Accenture

Location: Atlanta, GA

Posted Jan 23, 2025

Accenture, a global collective of innovators, is seeking a Principal Software Engineer for their Managed Detection & Response practice. The ideal candidate will have extensive experience in building AWS cloud native services, infrastructure as code, CICD pipelines, and coding in Java, SQL, and Python. They should be comfortable in a true-agile, highly paced environment, and have a low tolerance for mediocrity. The role involves solving deep technical problems, building creative solutions, and contributing to all aspects of the software development lifecycle.

Insurance Agent

Company: COUNTRY Financial

Location: Peachtree City, GA

Posted Jan 23, 2025

(USA)Tire & Battery Technician - Automotive

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Augusta, GA

Posted Jan 23, 2025

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to human-centric healthcare. The role involves delivering compassionate care, managing prescriptions, and ensuring regulatory compliance. New hires must complete a training program and satisfy state licensing requirements. The position offers opportunities for career growth and a range of benefits, including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and more. CVS Health values accountability, caring, collaboration, innovation, and integrity.

Service Technician II

Company: Windsor Communities

Location: Atlanta, GA

Posted Jan 23, 2025

Facility Administrator

Company: DaVita

Location: Augusta, GA

Posted Jan 23, 2025

DaVita is seeking a Healthcare Operations Manager (Facility Administrator) for an outpatient clinic setting. The role involves leading a team, managing clinic operations, and directly impacting patient care. The company values work-life balance, personal and professional growth, and offers comprehensive benefits including medical, dental, vision, 401k match, and more. The ideal candidate should have a Bachelor's degree or RN license, minimum 3 years of management experience, and current CPR certification. The role requires collaboration, intermediate computer skills, and proficiency in MS Office. DaVita is committed to diversity and belonging, and is an equal opportunity employer.

STARBUCKS/BARISTA

Company: Kroger

Location: Athens, GA

Posted Jan 23, 2025

Cloud Security Architect Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte's Government and Public Services Cyber Practice offers an excellent opportunity for cyber professionals to elevate their careers. The role involves advising, implementing, and managing cyber solutions across various verticals including strategy, defense, identity, infrastructure, data, and application security. The successful candidate will work with cutting-edge tools, grow professionally, and contribute to creating a cyber-minded culture. Key responsibilities include managing cloud resources, ensuring compliance with federal and state regulations, conducting security reviews, and implementing security architecture/policies. The ideal candidate should have a Bachelor's degree, relevant cloud experience, and clearance eligibility. Deloitte's inclusive culture and focus on sustainability, equity, and trust make it a rewarding place to work.

Catering Services Worker

Company: Aramark

Location: Jefferson, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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