Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Retail Sales Travel Specialist

Company: Staples

Location: Peachtree City, GA

Posted Jan 23, 2025

Staples is hiring immediately for Travel Specialist roles, offering comprehensive training. The position involves assisting customers with travel services, products, and identity-related products/services. Benefits include generous paid time off, career growth opportunities, associate discounts, and more. Essential skills include customer service experience, proficiency in Microsoft Office, and ability to work in a fast-paced environment.

Assistant Store Leader

Company: Kroger

Location: Marietta, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Jefferson, GA

Posted Jan 23, 2025

(USA) Operations Manager - Floor - Outbound

Company: Walmart

Location: Atlanta, GA

Posted Jan 23, 2025

The job involves communicating with various stakeholders, driving business plans to meet facility goals, forecasting staffing and performance, preparing business reports, ensuring compliance with standards, resolving concerns, supervising associates, and leading teams with respect, integrity, and a focus on customer service. Walmart offers competitive pay, bonuses, and comprehensive benefits including health, financial, and time-off benefits. The position requires a bachelor's degree and relevant experience, with preferred qualifications including financial modeling, budgeting, and supervisory experience.

Shift Supervisor Trainee

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 23, 2025

Personal Banker

Company: PNC

Location: Atlanta, GA

Posted Jan 23, 2025

Sorter

Company: 48forty Solutions

Location: Savannah, GA

Posted Jan 23, 2025

48forty Solutions, a leading pallet management services company in North America, is seeking a Pallet Sorter for their Savannah, GA facility. The role involves hand sorting pallets, loading/unloading materials, ensuring safety and cleanliness, and maintaining production progress. The company offers competitive pay, holiday pay, referral bonuses, career advancement, paid time off, and comprehensive insurance benefits. The work environment is physically demanding, requiring lifting up to 75 pounds and working in various conditions.

MRB (Materials Review Board) Attendant 1st shift (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pratt & Whitney, a company transforming the future of flight, is seeking curious individuals to join their team in Columbus, GA. The Quality Review Clerk/Attendant role involves inventory control, kitting, auditing, shipping, receiving, and dispositioning nonconforming material. The position requires U.S. citizenship due to access to restricted systems. Benefits include medical, dental, vision, life insurance, 401(k) match, and paid time off. The company values diversity and inclusion, fostering an environment where employees can be their whole selves.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages