Strong Customer Service Skills Jobs in Atlanta, GA

62,941 open positions · Updated daily

Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Field Performance Engineer

Company: GE Vernova

Location: Atlanta, GA

Posted Jan 23, 2025

Lead AI/ML Scientist - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 23, 2025

Optum, a global organization, offers an opportunity to work with a team that directly improves health outcomes through technology. The culture is guided by diversity and inclusion, with comprehensive benefits and career development opportunities. Optum AI, UnitedHealth Group's enterprise AI team, focuses on developing AI/ML solutions for various businesses, including Optum Health, Optum Financial, Optum Insight, and Optum Rx. The role involves driving end-to-end Machine Learning projects, developing novel ML algorithms, and collaborating with an interdisciplinary team. Required qualifications include a Master's or PhD in computer science, hands-on experience in ML, and proficiency in Python, Apache Spark, and DevOps Tools.

District Support Pharmacist PT

Company: CVS Health

Location: Kennesaw, GA

Posted Jan 23, 2025

CVS Health is seeking a District Support Pharmacist (DSP) to play a critical role in cultivating a culture of excellence within each pharmacy. The DSP will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager and Rx District Leader. The role involves supporting safe and accurate prescription fulfillment, contributing to positive patient experiences, and maintaining relevant clinical and technical skills. The ideal candidate should have an active Pharmacist License, NPI, and be not on the DEA Excluded Parties list. Preferred qualifications include 1-2 years of related work experience.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Athens, GA

Posted Jan 23, 2025

The job involves developing and supporting membership by providing information on benefits, promoting products, processing memberships, and meeting sales goals. Safety of the facility is maintained by following safety standards and procedures. Member orders are fulfilled by reviewing, pulling items, scanning, wrapping, and palletizing them. Work assignments are completed by collaborating with managers and co-workers, identifying priorities, and adapting to change. Member service is provided by acknowledging members, identifying needs, assisting with purchasing decisions, and promoting company products. Competitive pay, performance-based bonuses, and various benefits are offered, including health, financial, and paid time off benefits. Other benefits include disability coverage, company discounts, and education benefits.

Business Development Representative

Company: UKG

Location: Atlanta, GA

Posted Jan 23, 2025

Key Carrier

Company: The TJX Companies, Inc.

Location: Norcross, GA

Posted Jan 23, 2025

The Key Carrier role is a leadership position that extends the Coordinator role, requiring open availability including nights and weekends. Key responsibilities include maintaining store operations, providing exceptional customer service, acting as Manager on Duty, ensuring adherence to company policies, and coaching associates. The role also involves promoting a positive work environment, addressing customer issues, and participating in shrink reduction goals. Benefits include discounts, EAP, 401(k) contributions, and more, depending on service or hours requirements. The starting pay range is $14.00 to $14.50 per hour.

Clerk III - Weekend Day Shift

Company: GXO

Location: College Park, GA

Posted Jan 23, 2025

Shift Supervisor Trainee

Company: CVS Health

Location: Atlanta, GA

Posted Jan 23, 2025

Pharmacy Intern

Company: CVS Health

Location: Statesboro, GA

Posted Jan 23, 2025

Sr. Manager, Engineering

Company: OpenGov

Location: Atlanta, GA

Posted Jan 23, 2025

OpenGov is a mission-driven company that provides cutting-edge technology to transform local and state governments. They are seeking an experienced Sr Manager Engineering to lead their innovative team in designing and implementing robust cloud-native applications. The role involves strategic vision, leadership and management, technical expertise, collaboration and communication, and operational excellence. OpenGov offers a collaborative, diverse, and supportive environment with opportunities for professional growth, continuous learning, and flexible work arrangements. They have won several awards for being a top workplace and best startup employer.

2026 Commercial and Investment Banking - Middle Market Banking & Specialized Industries - Summer Analyst

Company: JPMorgan Chase

Location: Atlanta, GA

Posted Jan 23, 2025

JPMorgan Chase is offering a Summer Analyst program in the Middle Market Banking & Specialized Industries (MMBSI) Program. This 9-week program includes training, mentorship, and project work to develop skills for a career in financial services. Participants will gain experience in client management, credit structuring, and cash management. The program offers two tracks: a diversified experience track and a focused program experience track in Capital & Advisory Solutions. Job responsibilities include working on financial models, preparing marketing materials, identifying treasury product solutions, and collaborating with deal teams. Required qualifications include strong communication skills, problem-solving abilities, and attention to detail. Preferred qualifications include a minimum GPA of 3.2, coursework in business, finance, or accounting, and authorization to work in the U.S.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

Related Pages