Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

AVP, DevOps - Hybrid

Company: Unum Group

Location: Atlanta, GA

Posted Jan 23, 2025

Unum, a Fortune 500 company and leading employee benefits provider, is seeking a forward-thinking AVP of DevOps. The role involves strategic design and implementation of DevOps, CI/CD, Quality Assurance, and GenAI solutions. The ideal candidate should have a Bachelor's degree (Master's preferred), expertise in Azure, GitHub DevOps, and CI/CD platforms, and hands-on experience with AI-driven coding tools. Key responsibilities include driving successful implementation of DevOps solutions, mentoring employees, managing domain-specific architects, and overseeing architectural designs for stability and scalability. Unum offers competitive benefits including healthcare, insurance, performance-based incentives, paid time off, and a 401(k) plan.

Center Medical Director

Company: CSL

Location: Suwanee, GA

Posted Jan 23, 2025

CSL Plasma, a global leader in plasma collection, offers operational roles aimed at enhancing center processes, boosting operational efficiencies, and ensuring fleet consistency. The company values employee well-being and diversity, fostering an inclusive environment. CSL Plasma's work is crucial for individuals with rare diseases, enabling them to lead healthy lives.

Restaurant Assistant Manager

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

Zaxby's is expanding and invites applicants to join their team. The Assistant Manager role involves managing daily operations, ensuring guest satisfaction, and maintaining operational standards. Benefits include quarterly bonus potential, free meals, paid time off, and various insurance options. The job requires leadership skills, management experience, and the ability to work flexible hours. The role involves supervising team members, maintaining cleanliness, and ensuring compliance with company guidelines and laws.

Visual Merchandiser (Perimeter)

Company: H&M

Location: Roswell, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Macon, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

Management Trainee

Company: Enterprise Mobility

Location: Alpharetta, GA

Posted Jan 23, 2025

Bioenvironmental Engineer

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

Sales Account Representative

Company:

Location: Atlanta, GA

Posted Jan 23, 2025

Software Engineer

Company: Bank of America

Location: Atlanta, GA

Posted Jan 23, 2025

Bank of America is seeking a Software Developer/Network Automation Engineer with 5-7 years of experience. The role involves designing, developing, and automating network software applications, leading solution design activities, and deploying technologies like RESTful APIs and custom integrations. The ideal candidate should have expertise in OO languages (preferably Python), understand SDLC and agile methodologies, and possess strong problem-solving and communication skills.

Senior Tax Analyst

Company: Foxit Software

Location: Atlanta, GA

Posted Jan 23, 2025

The job posting is for a Tax Compliance role with a focus on Sales Tax, VAT, GST, Corporate Income Tax, and International Withholding Tax. The role involves researching, interpreting, and applying international tax laws, compiling data for tax returns, and collaborating with external tax preparers. The candidate should have a Bachelor's degree or equivalent experience, 5+ years of relevant experience, and proficiency in NetSuite and Avalara or similar software. Excellent analytical, problem-solving, communication, and interpersonal skills are required. The role also involves process improvement and customer service. The salary range is $75,000-$90,000.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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