Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Customer Experience Agent I - SOTF - US-3

Company: Sysco

Location: Kennesaw, GA

Posted Jan 23, 2025

The CSR I role at US1411 SOTF, LLC involves interacting extensively with customers to build relationships and ensure satisfaction. Key responsibilities include proactive communication, timely and accurate response to customer correspondence, and resolving customer queries. The role requires strong MS Office skills, a positive attitude, and the ability to work in a fast-paced team environment. Preferred qualifications include restaurant supply/commercial food service experience. The job involves managing time effectively, maintaining customer service quality, and staying updated with product knowledge.

Salesforce B2B Commerce Cloud Architect

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte Digital is seeking a Salesforce B2B Commerce Cloud Architect with extensive experience in leading technical teams to architect, build, and deploy unique eCommerce solutions. The role involves leading project discovery workshops, understanding CloudCraze architecture, and communicating platform capabilities to clients. The ideal candidate should have 5+ years of IT experience, 2+ years of Salesforce.com Development experience, and 2+ years of experience with SalesForce B2B Commerce Cloud Solution. The role requires travel up to 50% and offers a competitive wage range of $131,175 to $218,625.

Relief Merchandiser

Company: Coca-Cola

Location: Gainesville, GA

Posted Jan 23, 2025

Bioenvironmental Engineer

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

Retail Sales Associate (Part Time)

Company: Coca-Cola

Location: Atlanta, GA

Posted Jan 23, 2025

The Coca-Cola Store is seeking enthusiastic part-time Retail Sales Associates. The role involves working on the sales floor and cash wrap, generating revenue through selling merchandise, and assisting guests. Responsibilities include greeting and helping customers, stocking and transporting merchandise, maintaining visual standards, and handling cash. The ideal candidate should be a team player, have good communication skills, and enjoy interacting with people. The position offers a starting pay of $13.50/hr, up to $15.90/hr, and a discount on Coke merchandise. Candidates must be able to work flexible hours, including weekends and holidays, and pass a drug screen and background check.

Airborne Cryptologic Language Analyst

Company:

Location: Norcross, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analyst

Company:

Location: Augusta, GA

Posted Jan 23, 2025

Airborne Cryptologic Language Analysts are crucial in translating intelligence communications during flight, providing threat warnings and actionable intelligence. They require fluency in foreign languages, successful completion of various courses, and meet specific physical and health standards. High school seniors or diploma holders can apply, with non-graduates needing a minimum AFQT Test score of 65.

Bioenvironmental Engineer

Company:

Location: Valdosta, GA

Posted Jan 23, 2025

The text discusses the Air Force's commitment to environmental safety, emphasizing the role of Bioenvironmental Engineers in identifying and mitigating potential hazards. These specialists, through engineering and scientific principles, ensure the health and safety of Airmen and their families worldwide. The text also outlines the requirements for joining the Air Force, including a Bachelor of Science in engineering from an ABET-accredited institution, completion of specific courses, and age restrictions.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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