Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Power Equipment Operator Shift 2

Company: Walmart

Location: Lithia Springs, GA

Posted Jan 23, 2025

Wait Staff Non-Tipped

Company: Sodexo

Location: College Park, GA

Posted Jan 23, 2025

SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, is seeking a full-time Wait Staff Non-Tipped. The role involves providing prompt and courteous service to customers, serving food, greeting and seating customers, and possibly assisting with food preparation. The company values teamwork, adaptability, reliability, and a safe working environment. Benefits include flexible work hours, ongoing training, comprehensive benefits package, and a commitment to diversity and inclusion.

Dishroom Attendant

Company: Sodexo

Location: College Park, GA

Posted Jan 23, 2025

SodexoMagic is seeking a Dishroom Attendant for varying shifts at DELTA SKY CLUB - ATL. The role involves maintaining and cleaning kitchen work areas, washing dishes, sweeping, mopping, and removing garbage. The company offers a flexible work environment, ongoing training, and a comprehensive benefits package including paid time off, medical, dental, vision, tuition reimbursement, and more. SodexoMagic, a joint venture between Earvin 'Magic' Johnson and Sodexo, values diversity and inclusion, providing equal employment opportunities.

Sales Management Trainee

Company: Enterprise Mobility

Location: Columbus, GA

Posted Jan 23, 2025

Enterprise Mobility is currently hiring for its Management Training Program, offering a clear career path with opportunities in various fields. The role involves training in sales, business development, customer service, retail management, and operations. The position is based in Columbus, GA, with potential for work in surrounding areas. The company provides a comprehensive benefits package, including competitive compensation, paid time off, health insurance, employee discounts, and a 401(k) plan. The role requires a Bachelor's degree, a valid driver's license, and authorization to work in the US.

Customer Service - Donor Support Technician

Company: CSL

Location: Smyrna, GA

Posted Jan 23, 2025

The job involves preparing the donor and equipment for the pheresis process, monitoring the donor and process, responding to alarms, recording incidents, maintaining a clean environment, and ensuring accurate data recording. The role requires a high school diploma, minimal work experience, and the ability to perform basic math. Physical requirements include standing, walking, reaching, bending, kneeling, and lifting up to 25 pounds. The company offers benefits including health care, life insurance, disability, a 401(k) program, paid time off, and observed holidays.

Manager, Transfer Pricing

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Deloitte is seeking a Manager in Transfer Pricing with 5+ years of experience in a consulting environment. The role involves working in a multidisciplinary team to analyze and resolve international transfer pricing issues for multinational enterprises. Responsibilities include supervising engagement staff, developing client understanding, managing detailed economic and financial analyses, and drafting client materials. Deloitte's Transfer Pricing group is highly regarded, offering a rewarding professional experience with competitive compensation and growth opportunities. The role requires hybrid work model with occasional travel and one of the following active accreditations: CPA, licensed attorney, Enrolled Agent, or relevant degree.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Decatur, GA

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Pharmacy Customer Service Associate

Company: Walgreens

Location: Statesboro, GA

Posted Jan 23, 2025

The job description involves delivering a distinctive and delightful customer experience, including greeting customers, offering assistance, resolving issues, and ensuring positive interactions. The role also includes operating a cash register, processing prescriptions under pharmacist supervision, maintaining store cleanliness, and assisting with inventory management. The employee is expected to adhere to company policies, maintain knowledge of healthcare and pharmacy developments, and handle various clerical tasks. PTCB certification is preferred but not mandatory.

Pharmacy Technician / Pharm Tech Apprenticeship

Company: Walgreens

Location: Albany, GA

Posted Jan 23, 2025

Walgreens is transforming its pharmacy technician roles to a more patient-centric environment. As a Walgreens Pharmacy Technician or Apprentice, you'll interact with customers, develop strong patient relationships, and have access to the latest technology to grow your career. Walgreens offers an 'earn while you learn' Pharmacy Technician Training Program, recognized by ASHP and the Department of Labor, which guides you towards becoming a PTCB Certified Pharmacy Technician. The role involves assisting pharmacists, using pharmacy systems, maintaining customer service, and participating in inventory management. Fluency in English, good math and computer skills, and preferably prior retail or Walgreens experience are required. PTCB certification is preferred but not mandatory. The role offers training, personal development opportunities, and potential for eight college credit hours through the Walgreens pharmacy technician apprenticeship program.

Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 23, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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