Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Technician

Company: CVS Health

Location: Alpharetta, GA

Posted Jan 23, 2025

Sales Consultant

Company: CarMax

Location: Savannah, GA

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking a sales consultant to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides comprehensive training and mentorship. The company is committed to diversity and employee development, being recognized as one of the FORTUNE 100 Best Companies to Work For.

Registered Veterinary Technician

Company: Banfield Pet Hospital

Location: College Park, GA

Posted Jan 23, 2025

Banfield, a leading veterinary care practice, is hiring full-time or part-time Registered Veterinary Technicians (RVTs) or those in the process of accreditation. The anticipated starting hourly rate is $22 to $31, with potential sign-on bonuses and relocation assistance. Banfield values work-life balance and offers comprehensive benefits including medical, dental, vision insurance, paid time off, 401(k) savings plan, and more. They foster a collaborative work environment and provide opportunities for growth and leadership roles.

Inventory Associate: Dayshift Full Time and Part Time

Company: CarMax

Location: Kennesaw, GA

Posted Jan 23, 2025

CarMax offers a career opportunity in the auto industry with a focus on customer experience. As an Inventory Associate, one can learn the business from the ground up, handling deliveries, vehicle inventory, and ensuring customer satisfaction. The role involves outdoor work, teamwork, and attention to detail. CarMax is recognized for its commitment to training, diversity, and providing a generous range of benefits. The company is the nation's largest used car retailer with over 200 locations.

Material Handler 1st weekend (onsite)

Company: RTX

Location: Columbus, GA

Posted Jan 23, 2025

Pharmacy Technician

Company: CVS Health

Location: Kingsland, GA

Posted Jan 23, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Pharmacy Technician

Company: CVS Health

Location: Atlanta, GA

Posted Jan 22, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Licensed Insurance Sales Agent (2839)

Company: Allstate

Location: Newnan, GA

Posted Jan 23, 2025

Direct Auto Insurance, a subsidiary of National General Holdings Corp. (part of The Allstate Corporation), is seeking a Licensed Insurance Sales Agent. The role involves driving new business sales, understanding customer needs, and building rapport and trust. The agent will sell various insurance products including auto, life, Auto Club, and roadside assistance. The company offers competitive compensation, benefits like medical, dental, vision, and tuition reimbursement, and a performance-driven culture. The ideal candidate should have 6 months to 2 years of insurance experience, meet sales goals, and have strong community relationships.

Mgr. Technical Support Engineering

Company: UKG

Location: Atlanta, GA

Posted Jan 22, 2025

Sales Consultant

Company: CarMax

Location: Roswell, GA

Posted Jan 23, 2025

CarMax, a leading used car retailer, is seeking sales consultants to provide an exceptional customer experience. The role involves guiding customers through the purchasing process, from initial inquiry to financing, and ensuring smooth transactions. CarMax values honesty, transparency, and relationship-building, offering competitive wages, paid training, and opportunities for career growth. No prior auto sales experience is required, as CarMax provides mentorship and ongoing development. The company is committed to diversity and is recognized as one of the FORTUNE 100 Best Companies to Work For.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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