Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Pharmacy Intern

Company: CVS Health

Location: Hinesville, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Business Office Associate

Company: CarMax

Location: Roswell, GA

Posted Jan 22, 2025

This job posting is for a Business Office Associate position at CarMax in Roswell, Georgia. The role involves providing exceptional customer service, facilitating the sales, auction, and appraisal process, and managing cash and paperwork. Key responsibilities include assisting store personnel, processing paperwork for sales and auctions, handling customer inquiries, and mentoring new associates. The position requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. The work involves a variety of schedules, including nights, weekends, and holidays.

PRODUCE/CLERK

Company: Kroger

Location: Atlanta, GA

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Milledgeville, GA

Posted Jan 22, 2025

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional care. Interns will work under a licensed pharmacist, participate in patient care programs, and demonstrate empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

ServiceNow Platform Architect

Company: ServiceNow

Location: Atlanta, GA

Posted Jan 22, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Principal Architect for its Digital Technology group. The role involves defining and leading the strategy for the ServiceNow platform, driving its evolution, and ensuring scalability and adoption of GenAI capabilities. The ideal candidate should have extensive experience in software development, with 5+ years in the ServiceNow platform and 2+ years in architecture experience. They should possess strong technical expertise, be ServiceNow certified (CAS and CAD preferred), and have proficiency in API management and JavaScript. The role requires mentorship, collaboration with stakeholders, and a continuous improvement mindset. ServiceNow values inclusivity and welcomes candidates from diverse backgrounds.

Workday Core HCM Lead

Company: Deloitte

Location: Atlanta, GA

Posted Jan 22, 2025

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Canton, GA

Posted Jan 22, 2025

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent customer service skills, communication, and the ability to work without supervision. Previous experience in personal shopping, production, or warehouse environments is desired. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Operations Manager (Non-Complex)

Company: Walmart

Location: Statesboro, GA

Posted Jan 22, 2025

Retail Sales Specialist

Company: Staples

Location: Conyers, GA

Posted Jan 22, 2025

Environmental Services Worker-SGHS Brunswick - EVS

Company: Aramark

Location: Brunswick, GA

Posted Jan 22, 2025

The EVS Worker at Aramark is responsible for maintaining a clean and safe environment, adhering to safety regulations, and providing excellent customer service. Key duties include cleaning patient rooms, restrooms, and common areas, maintaining equipment, and reporting maintenance issues. The role requires physical effort, adaptability, and a positive attitude. Previous custodial experience is preferred, and the position may involve wearing uniforms and using PPE. Aramark values diversity and equal employment opportunities.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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