Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Salesforce Lightning Developer

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

Accenture is offering a Salesforce Technical Consultant / Developer (Lightning) role, inviting candidates with at least 2 years of web application development experience and 6 months of Salesforce Lightning platform customization. The role involves developing high-performing solutions, conducting needs assessments, and assisting in client development, training, and support. Key responsibilities include analyzing business requirements, implementing Salesforce solutions, participating in development workstreams, and maintaining client relations. Preferred skills include prototyping, experience with JavaScript frameworks, and Salesforce Communities development. Accenture values diversity and inclusion, offering competitive compensation and benefits.

Merchandise and Stocking Associate

Company: Walmart

Location: Athens, GA

Posted Jan 22, 2025

The job posting for a Merchandising & Stocking Associate at Sam's Club emphasizes a fast-paced, physically demanding role. The associate will be responsible for tasks such as moving inventory, unloading trucks, fulfilling club pick-up orders, and assisting members. Key responsibilities include maintaining a clean, organized store, ensuring product quality, and providing excellent member service. The role offers competitive pay, performance-based bonuses, and a range of benefits including health, financial, and time-off benefits. The job requires thriving in fast-paced environments, prioritizing member satisfaction, and being comfortable with change.

Produce Associate

Company: Walmart

Location: Albany, GA

Posted Jan 22, 2025

Adobe Experience Manager Functional Lead

Company: Accenture

Location: Atlanta, GA

Posted Jan 22, 2025

Accenture Interactive is a leading digital agency that focuses on creating meaningful customer experiences. They drive growth for clients by designing, building, and running impactful experiences. Their approach involves transforming organizations, creating award-winning campaigns, and leveraging top-notch skills to build and manage platforms. They offer an end-to-end content lifecycle approach, ensuring relevant and immersive experiences. The role involves planning and performing analysis of content management activities, guiding design and implementation, and serving as a bridge between business and technical teams. The ideal candidate should have 5+ years of full lifecycle implementation experience, 3+ years in WCM applications, and a Bachelor's degree or equivalent. Bonus points for experience in eliciting business requirements, leading functional discussions, and working with various Digital Experience packaged solutions.

Member Frontline Cashier

Company: Walmart

Location: Loganville, GA

Posted Jan 22, 2025

Freezer, Cooler and Deli Stocker Associate

Company: Walmart

Location: Douglasville, GA

Posted Jan 22, 2025

Sam's Club is seeking a freezer, cooler, and deli stocker. The role involves stocking shelves, maintaining cleanliness, ensuring product quality, and providing excellent customer service. The successful candidate will prioritize member satisfaction, be a problem solver, and adapt well to changes. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Member Frontline Cashier

Company: Walmart

Location: Peachtree City, GA

Posted Jan 22, 2025

Sam's Club is seeking friendly, multi-tasking individuals to join their team as Member Frontline Cashier Associates. These associates play a crucial role in member satisfaction by greeting, assisting with purchases, maintaining a clean area, and providing exceptional customer service. The job involves fast-paced environments, especially during peak times, and requires standing for long periods. Rewards include competitive pay, performance-based bonuses, and comprehensive benefits such as health coverage, 401(k), and paid time off. The position also offers opportunities for career growth and education benefits.

Member Assist Cart Attendant

Company: Walmart

Location: Savannah, GA

Posted Jan 22, 2025

Meat Cutter and Wrapper

Company: Walmart

Location: Albany, GA

Posted Jan 22, 2025

Sam's Club is seeking a dedicated and customer-focused meat team member. The role involves not just cutting meat, but also making crucial decisions about quality, packaging, and display. The successful candidate will thrive in a fast-paced environment, prioritize member satisfaction, and maintain a clean, member-ready area. They will also leverage digital tools to enhance sales and customer experience. Benefits include competitive pay, health benefits, 401(k), and various other perks. The hourly wage range is $16.00 to $23.00.

Baker and Packager Associate

Company: Walmart

Location: Albany, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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