Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Food Service Worker

Company: Sodexo

Location: Savannah, GA

Posted Jan 22, 2025

Business Development Representative

Company: Rentokil Terminix

Location: Atlanta, GA

Posted Jan 22, 2025

The text describes a job opportunity for a Business Development Consultant at Rentokil, a global leader in pest control and related services. The role involves creating new business opportunities, building partnerships, providing technical support, and communicating company promotions. The company offers a comprehensive benefits package starting on the first day of employment, including health, wellness, savings, and retirement options. Rentokil emphasizes professional growth, work-life balance, and a commitment to environmental preservation.

Managing Consultant, Services Business Development - Global Business Platforms

Company: Mastercard

Location: Atlanta, GA

Posted Jan 22, 2025

Mastercard is seeking a Managing Consultant for Global Business Platforms in their Services Business Development team. The role involves driving growth with key Digital and Fintech partners, managing a portfolio of strategic clients, and promoting Mastercard Services solutions. The ideal candidate should have significant B2B sales experience, strong analytical and problem-solving skills, excellent communication and relationship management skills, and a commercial drive. They must be able to own and drive end-to-end sales, including prospecting, contract development, and client negotiation. The role offers a competitive salary range of $132,000-206,000 and comprehensive benefits.

Journeyman Geolocation Operator - India

Company: Leidos

Location: Augusta, GA

Posted Jan 22, 2025

Leidos is seeking a qualified Journeyman Geolocation Operator for a position in Augusta, GA. The role involves operational support, signal detection, and mentoring less experienced operators. Top Secret/SCI security clearance with polygraph is required. Preferred qualifications include a degree and linguistic skills. The pay range is $72,150.00 - $130,425.00.

Pharmacy Intern - Grad

Company: CVS Health

Location: Dalton, GA

Posted Jan 22, 2025

Pharmacy Intern

Company: CVS Health

Location: Marietta, GA

Posted Jan 22, 2025

Technical Account Manager - FA&D - Remote

Company: Ansys

Location: Atlanta, GA / Remote

Posted Jan 22, 2025

Store Manager In Training

Company: CVS Health

Location: Decatur, GA

Posted Jan 22, 2025

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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