Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Enterprise Technology Risk Management and Information Security Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 21, 2025

Salesforce, a leading company in AI, Data, and CRM, is seeking a Risk Management and Information Security Manager. The role involves advising on control design, process improvements, and implementing security controls. The ideal candidate should have a Bachelor's degree in IT or related field, 6+ years of experience in large-scale internal control implementations, and strong skills in information security, IT SOX, and process improvement. The position offers opportunities for continuous learning, driving change, and working in a dynamic, high-performance environment.

SIU Property Investigator (Atlanta, GA)

Company: American Family Insurance

Location: Atlanta, GA

Posted Jan 21, 2025

The job posting is for a primarily home-based role investigating low to moderately complex insurance fraud activities. The role involves evaluating investigation assignments, identifying evidentiary leads, and communicating with internal and external partners. The successful candidate will also develop meaningful industry social networks, promote fraud awareness, and deliver training. The position offers a competitive salary range of $61,000.00 - $101,000.00, comprehensive benefits, and opportunities for professional growth.

Phlebotomist Floater

Company: Labcorp

Location: Atlanta, GA

Posted Jan 21, 2025

LabCorp is offering a Float Phlebotomist position in Atlanta, GA. The role involves collecting blood samples, performing data entry, processing billing information, and providing superior customer service. The position offers opportunities for growth, continuous development, and professional challenge. Benefits include comprehensive health insurance, 401(k), PTO, and tuition reimbursement. The job requires a high school diploma, phlebotomy certification, and a valid driver's license. LabCorp is an Equal Opportunity Employer.

Product Manager - Remote

Company: CRH

Location: Atlanta, GA

Posted Jan 21, 2025

Oldcastle Infrastructure, a CRH company, is seeking a Product Manager with 3+ years of experience in telecommunications and product development. The role involves researching new technologies, collaborating with cross-functional teams, and maintaining product lines. CRH offers competitive pay, benefits, and a diverse, inclusive culture. The position requires strong technical skills, analytical abilities, and stakeholder management. Travel within the US and Canada is expected (~35%).

Senior Solution Sales Executive- Source to Pay

Company: ServiceNow

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

ServiceNow, a global market leader in AI-enhanced technology, is seeking a Sr. Solution Sales Executive - Operation Technology Go-to-Market. The role involves driving growth strategy, enhancing solution sales capabilities, and orchestrating cross-functional ecosystem efforts. The ideal candidate is a proven sales & GTM leader with expertise in enterprise software sales, strong communication skills, and a deep understanding of the XYZ business. Key responsibilities include developing relationships with key accounts, driving GTM strategy, and fostering a specialist sales community. The role offers a competitive base pay, equity, variable/incentive compensation, and benefits.

Mgr Supplier Engineering

Company: Intuitive

Location: Norcross, GA

Posted Jan 21, 2025

At Intuitive, we are united behind our mission to provide minimally invasive care that is life-enhancing. We strive to foster an inclusive and diverse team, committed to making a difference in healthcare. Our team members are grounded in integrity, have a strong capacity to learn, and bring diverse experiences to help us think in new ways.

Backroom Associate 8AM-1PM shift

Company: The TJX Companies, Inc.

Location: Marietta, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as supportive, exciting, and ever-changing, with opportunities for career advancement and a range of benefits including discounts, 401(k) contributions, and health insurance. The starting pay is between $12.00 to $12.50 per hour.

Software Engineer

Company: UKG

Location: Atlanta, GA

Posted Jan 21, 2025

UKG, the largest U.S.-based private software company, is seeking innovative Software Engineers. The role involves working on cutting-edge SaaS technologies, impactful projects, and contributing to the technical foundation of flagship products. UKG offers a collaborative environment, diverse specialties, and comprehensive benefits including wellness programs, tuition reimbursement, and customizable expense reimbursement. The company values every voice and supports employees in doing their best work. Basic qualifications include a Bachelor's degree, 2+ years of software development experience, and proficiency in one or more programming languages.

Supply Chain Safety Manager - Flow Center - Hampton, GA

Company: Target

Location: McDonough, GA

Posted Jan 21, 2025

Target offers a competitive pay range of $69,000.00 - $124,200.00, with compensation based on factors like labor markets, education, work experience, and certifications. Benefits include health insurance, 401(k), employee discount, and various leave options. The role in Target Finance and Accounting provides opportunities for collaboration and impact on business decisions. As a Supply Chain Safety Manager, one would own and execute the site safety program, manage risks, and ensure compliance with regulations.

Operations Lead, Trust and Safety, Google Play

Company: Google

Location: Atlanta, GA

Posted Jan 21, 2025

Google's Trust & Safety team is seeking a seasoned professional for the role of Trust and Safety Operations Lead. The ideal candidate will have 10+ years of experience in operations, Trust and Safety, policy, program management, or related fields, with 1 year of people management experience. A Master's degree or PhD is preferred. The role involves overseeing app review workflows, implementing process improvements, collaborating with product, engineering, and other teams, and managing external vendors. The successful candidate will play a key role in ensuring the safety and quality of apps on the Google Play Store, specifically for non-mobile platforms. The US base salary range for this full-time position is $156,000-$234,000 + bonus + equity + benefits.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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