Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Operations Finance Manager I

Company: Aramark

Location: Atlanta, GA

Posted Jan 21, 2025

Retail Sales Associate, Full Time - N Georgia Premium

Company: Gap Inc.

Location: Dawsonville, GA

Posted Jan 21, 2025

Old Navy is a fashion retailer that emphasizes making style accessible to everyone. They offer high-quality, must-have fashion essentials for the whole family. The company values creating a positive work environment, fostering community, and providing excellent customer service. As a Brand Associate, one would be responsible for engaging customers, promoting loyalty programs, and delivering an exceptional customer experience. Old Navy offers competitive benefits including merchandise discounts, Paid Time Off, 401(k) plans, and health insurance.

Senior Analyst, Sales Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Jan 21, 2025

DoorDash is seeking a Senior Analyst in Sales Strategy & Operations to drive marketing recommendations, customer insights, and strategic initiatives for their small business (SMB) cohort. The role involves using SQL to explore data, conducting analyses, and communicating insights in presentations. The ideal candidate will have a Bachelor's degree, 3+ years of data analytics experience, and proficiency in SQL, Excel, PowerPoint, and Tableau. They should be data-driven, a strong business thinker, and comfortable in a fast-paced environment. DoorDash offers a comprehensive benefits package including a 401(k) plan, paid time off, and health benefits.

Technical Consultant I/II Risk Control- All-Lines

Company: Liberty Mutual Insurance

Location: Atlanta, GA

Posted Jan 21, 2025

Liberty Mutual offers a role providing consultative services in risk control, requiring a bachelor's degree and 5+ years of related experience. The position involves on-site evaluations, service plan creation, and mentoring. It requires strong communication, technical knowledge, and proficiency in Microsoft Office. The company values diversity, equity, and inclusion, offering comprehensive benefits and learning opportunities.

Senior Auditor - SOC 1 Project Manager

Company: Unum Group

Location: Atlanta, GA

Posted Jan 21, 2025

Unum, a Fortune 500 company, is seeking a senior-level project manager for its SOC 1 project and SOX 404 testing. The role involves providing reasonable assurance on the effectiveness of internal controls over financial reporting, collaborating with team members and external auditors, and mentoring junior colleagues. The ideal candidate should have a relevant four-year degree, 3-7 years of experience, and professional certification. They must possess strong problem-solving skills, critical thinking, and project management abilities. Unum offers competitive benefits including health, vision, dental, disability insurance, a 401(k) plan, and flexible work environments.

Lead Software Engineer

Company: Mastercard

Location: Atlanta, GA

Posted Jan 21, 2025

Customer Experience Coor

Company: The TJX Companies, Inc.

Location: Augusta, GA

Posted Jan 21, 2025

TJ Maxx Store 0456 in Augusta, GA is seeking a customer service-oriented individual to lead a team of associates. The role involves promoting an excellent customer experience, overseeing front-of-store operations, and maintaining a clean, organized store. The successful candidate will have strong communication and organizational skills, a history in retail, and 1 year of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The position offers a starting pay range of $13.00 to $13.50 per hour, with potential for a 401(k) match, medical/dental/vision benefits, and more based on service or hours requirements. TJ Maxx values diversity and encourages applicants to bring their unique perspectives to work.

Pharmacy Intern - Grad

Company: CVS Health

Location: Morrow, GA

Posted Jan 21, 2025

CVS Health offers challenging opportunities for pharmacist interns to learn and grow professionally, contributing to better healthcare. As a Graduate Pharmacist Intern, you'll work under a licensed pharmacist, ensuring patient safety, and delivering exceptional care. Key responsibilities include leading with heart, supporting pharmacy staff, identifying business opportunities, and driving growth. Required qualifications include a PharmD degree, relevant work experience, and valid pharmacist intern/technician licensure. Preferred qualifications include immunization eligibility and proficiency in Microsoft Office Suite.

Teacher

Company: KinderCare Learning Companies

Location: Atlanta, GA

Posted Jan 21, 2025

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are looking for dedicated teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, mental health support, and more. KinderCare is committed to equal opportunity employment.

PART TIME Backroom Coordinator

Company: The TJX Companies, Inc.

Location: Winder, GA

Posted Jan 21, 2025

TJ Maxx Store 1298 in Winder, GA is seeking a flexible, organized, and team-oriented individual for a receiving and merchandising role. The position involves executing standards, ensuring efficient processing, and maintaining a clean store. Key responsibilities include orchestrating truck deliveries, training associates, and promoting a positive customer experience. The ideal candidate should have 1 year of retail experience and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $13.00 to $13.50 per hour.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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