Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Sr Medical Screener - Reception Technician (Customer Service)

Company: CSL

Location: Suwanee, GA

Posted Jan 21, 2025

The job involves greeting donors at a plasma collection center, conducting registration procedures, and ensuring donors are qualified for the pheresis process. Responsibilities include assisting with screening, educating new donors, maintaining equipment, and ensuring accurate data recording. The role requires a high school diploma, clerical or customer service experience, and the ability to work in a fast-paced environment. Benefits include health care options, life insurance, disability coverage, a 401(k) program, paid time off, and observed holidays.

Shift Supervisor Trainee

Company: CVS Health

Location: Newnan, GA

Posted Jan 21, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising activities, and ensuring smooth store operations. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Successful trainees can be considered for Operations Supervisor or Shift Supervisor positions, which involve leading store staff, maintaining customer loyalty through excellent service, and handling store procedures. The role requires deductive reasoning, analytical skills, and computer proficiency, with a flexible schedule including early mornings, overnight, and weekend shifts. Benefits include medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, and a CVS store discount.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Conyers, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as positive, with a focus on embracing change and encouraging each other. Benefits include an associate discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

(USA) Personal Shopper - Sam's

Company: Walmart

Location: Marietta, GA

Posted Jan 21, 2025

Deals Delivering Deal Value IT Senior Associate

Company: PwC

Location: Atlanta, GA

Posted Jan 21, 2025

This job posting is for a Senior Associate position within Delivering Deal Value at PwC. The role involves working on complex business issues from strategy to execution, supporting the IT function within M&A, and experiencing the complete deal cycle. Key responsibilities include assisting the team across the deal spectrum, planning and overseeing integration and separation projects, developing financial models, and building relationships. The ideal candidate will have a Master's degree in Accounting, Finance, Engineering, Information Technology, or Operations Management, along with proven analytical skills, project management abilities, and effective communication skills.

Maintenance Technician - Newnan, GA

Company: CRH

Location: Newnan, GA

Posted Jan 21, 2025

Oldcastle Infrastructure, a CRH company, is seeking a maintenance technician. The role involves assisting with various duties such as installing equipment, maintaining mechanical systems, and repairing machines. The company offers competitive benefits, a diverse culture, and opportunities for growth. Job requirements include reading and comprehending instructions, using power and hand tools, and maintaining a clean work environment.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Atlanta, GA

Posted Jan 21, 2025

Marshalls, a retail store, is seeking a customer-focused individual to contribute to the growth of their career. The role involves delivering excellent customer service, maintaining a clean store environment, and adhering to operational standards. The company culture is described as supportive, positive, and embracing of change. Benefits include a discount, 401(k) contributions, and various insurance options. The starting pay range is $12.00 to $12.50 per hour.

Executive Underwriter, Managed Care Stop Loss

Company: Liberty Mutual Insurance

Location: Atlanta, GA / Remote

Posted Jan 21, 2025

Liberty Mutual offers an exciting opportunity for an experienced underwriter to join the Medical Stop Loss (HMO Re/PEI) team. The role involves contributing to the growth and profitability of the product line through marketing, underwriting, and managing products and services. The underwriter will establish and maintain relationships with brokers and clients, review and negotiate policy terms, and underwrite new and renewal business. The position requires a bachelor's degree, 6+ years of underwriting experience, and strong analytical, communication, and interpersonal skills.

Senior AI/ML Engineer - Remote

Company: UnitedHealth Group

Location: Atlanta, GA

Posted Jan 21, 2025

Optum AI, part of UnitedHealth Group, is seeking a skilled machine learning professional to join their team. The role involves developing and implementing AI models, focusing on extending and improving LLM capabilities, and contributing to the responsible AI agenda. The successful candidate will collaborate with the Optum AI team, drive adoption of new science, and be rewarded for performance in a challenging environment. Required qualifications include a master's degree in a relevant STEM field and extensive experience in ML, NLP, and Generative AI. Preferred qualifications include a Ph.D. in Machine Learning with a focus on NLP and GenAI, and experience with advanced deep learning and graph science methods.

Sales Consultant

Company: CarMax

Location: Norcross, GA

Posted Jan 21, 2025

CarMax is a company that provides an iconic customer experience, with a focus on honesty and transparency. They offer competitive wages and training to their sales consultants, who work in a high-energy environment to meet goals and develop as part of a team.

Field Property Claims Adjuster

Company: Liberty Mutual Insurance

Location: Decatur, GA

Posted Jan 21, 2025

Liberty Mutual is seeking a Field Property Claims Adjuster for a role in Stone Mountain, GA. The position involves investigating and resolving complex homeowner claims, preparing repair estimates, and providing exceptional customer service. The ideal candidate should have claims handling experience, understanding of building construction, strong communication skills, and computer literacy. The role offers opportunities for growth and progression, and Liberty Mutual is committed to fostering a diverse and inclusive workplace.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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