Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Store Manager In Training

Company: CVS Health

Location: Savannah, GA

Posted Jan 13, 2025

CVS Health is offering a Store Manager In Training (SMIT) program, a 16-week development role designed to prepare individuals for a CVS Store Manager position. The program includes self-paced, collaborative training with virtual and hands-on learning experiences. Key aspects of the role involve effective communication, customer care, merchandising strategies, and inventory management. CVS Health supports growth and offers a competitive pay range, comprehensive benefits, and various well-being programs. The company values its employees and communities, providing a range of benefits including medical, dental, vision, 401(k), life insurance, disability benefits, and more. The application window for this opening closes on 03/09/2025.

ServiceNow HRSD Solutions Delivery Manager

Company: Deloitte

Location: Atlanta, GA

Posted Jan 13, 2025

Deloitte Consulting is seeking a ServiceNow HRSD Solutions Delivery Manager for their Human Capital as a Service (HCAS) team. The role involves maintaining project deadlines, leading workstreams, managing project risks, and contributing to proposal development. The ideal candidate should have 6+ years of consulting or industry experience with ServiceNow HRSD, project leadership, and mentoring skills. Active ServiceNow certifications and superior communication skills are preferred. The role offers opportunities for professional growth and a competitive salary range of $144,600 to $241,000. Deloitte values a diverse, equitable, and inclusive culture, focusing on sustainability, equity, and trust.

Retail Department Supervisor

Company: The TJX Companies, Inc.

Location: McDonough, GA

Posted Jan 13, 2025

TJ Maxx Store 1308 in McDonough, GA is seeking a flexible, organized, and team-oriented individual for a merchandising role. The position involves executing receiving and merchandising standards, ensuring a clean and organized store, and promoting a positive customer experience. The ideal candidate should have superior communication skills, 1 year of retail experience, and 6 months of leadership experience. Benefits include an associate discount, 401(k) contributions, and various discounts on insurance and services. The starting pay range is $13.00 to $13.50 per hour.

IT Service Operations Specialist II

Company: UKG

Location: Alpharetta, GA

Posted Jan 13, 2025

UKG, the largest U.S.-based private software company, is seeking an IT Service Operations Specialist. The role involves day-to-day support for cloud infrastructure incidents, leading bridges/war rooms, and collaborating with global teams. The ideal candidate should have 3+ years of experience in a SaaS environment, 1+ year in a Cloud environment, and 2+ years in an Agile/SRE environment. Preferred skills include experience with JIRA, ServiceNow, Salesforce, and Aha, and excellent problem-solving skills.

Inside Sales Representative II

Company: Thermo Fisher Scientific

Location: Suwanee, GA

Posted Jan 13, 2025

Thermo Fisher Scientific is looking for an Inside Sales Representative to join their team. The role involves developing customer relations, making sales calls, and expanding business within a defined territory. The ideal candidate will have strong interpersonal skills, experience in healthcare/science sales, and the ability to work independently. The company offers a supportive environment with dedicated managers and encouraging coworkers.

Senior Revenue Manager

Company: Dolby

Location: Atlanta, GA

Posted Jan 13, 2025

Dolby, a leader in entertainment innovation, seeks a Senior Revenue Manager for its Finance team in Atlanta. The role involves managing the accounting for the licensing Order-to-Cash cycle, ensuring accurate revenue reporting, and maintaining compliance with Dolby's revenue accounting policies. Key responsibilities include overseeing the order management process, reviewing complex royalty payments, and collaborating with cross-functional teams. The ideal candidate should have a strong understanding of US GAAP revenue recognition accounting literature, excellent communication skills, and 8-10 years of accounting experience, preferably with Big Four public accounting experience. Dolby offers a collegial culture, challenging projects, and excellent compensation and benefits.

Registered Nurse

Company: DaVita

Location: Augusta, GA

Posted Jan 13, 2025

DaVita, an Italian term meaning 'giving life', is recruiting a Nurse for an outpatient dialysis center. The role involves delivering compassionate care to patients with end-stage renal failure or chronic kidney disease. No dialysis experience is required, and training will be provided. The nurse will build long-term relationships with patients, work in a positive team environment, and oversee patient care with support from PCTs. DaVita offers comprehensive benefits, including medical, dental, vision, 401(k) match, and paid time off. The company is committed to diversity and belonging, and is an equal opportunity employer.

Senior ES Product Manager

Company: Salesforce

Location: Atlanta, GA

Posted Jan 13, 2025

Salesforce is seeking an experienced AI and Agentforce Product Manager to lead the development and lifecycle of Employee Success (ES) Agent and AI products. The role involves defining product strategy, building roadmaps, and collaborating with cross-functional teams. Key responsibilities include market research, stakeholder discovery, and data-driven decision making. The ideal candidate should have a strong background in product management, AI, and user-centered design.

Senior Quality Engineer

Company: BD

Location: Conyers, GA

Posted Jan 13, 2025

The job description is for a Senior Quality Engineer role at BD, a global medical technology company. The role involves assisting Quality Assurance Management in maintaining a department of qualified Quality Engineers, providing them with necessary tools and a conducive work environment. The Senior Quality Engineer also acts as a subject-matter resource for various departments and suppliers. Essential duties include representing the corporation, participating in project teams, ensuring design control principles, mentoring staff, analyzing non-conformances, and ensuring compliance with procedures. Qualifications include a B.S/M.S in Engineering or related field, relevant experience, and extensive knowledge of medical device regulations and quality systems.

Pharmacy Technician

Company: CVS Health

Location: McDonough, GA

Posted Jan 13, 2025

CVS Health emphasizes a heart-centric approach to healthcare, focusing on enhancing human-centric services. The company aims to transform healthcare by improving access, lowering costs, and providing personalized, convenient, and affordable solutions. Pharmacy Technicians play a crucial role in delivering operational and service excellence, ensuring accurate and timely prescription fulfillment, and contributing to positive patient experiences. CVS Health offers comprehensive benefits, including medical, dental, vision, retirement savings plans, and well-being programs. The role requires rigorous training, adherence to safety protocols, and the ability to handle various physical demands.

Pharmacy Technician

Company: CVS Health

Location: Columbus, GA

Posted Jan 13, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by a single purpose: 'Bringing our heart to every moment of your health.' The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. Technicians are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. They must comply with all relevant laws and regulations, and complete necessary training and certification requirements.

Lead Software Engineer-DevOps

Company: UKG

Location: Alpharetta, GA

Posted Jan 13, 2025

UKG is a leading software company offering impactful roles with comprehensive benefits and a focus on innovation. The job emphasizes collaboration, leadership, and growth opportunities within a diverse, inclusive environment.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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