Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Food & Safety Brands Specialist

Company: Rentokil Terminix

Location: Alpharetta, GA

Posted Jan 13, 2025

Rentokil, a global leader in pest control and related services, is offering a Food Safety & Brand Standards Specialist role with a range of benefits starting on day 1. The role involves traveling approximately 50% of the time, with competitive pay and opportunities for bonuses. Ideal candidates have experience in food service, restaurant, or grocery operations, and a Bachelor's degree in relevant fields is preferred. The company emphasizes professional growth, health and wellness benefits, and work-life balance.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: College Park, GA

Posted Jan 12, 2025

The job posting for a Marshalls store in College Park, GA emphasizes providing a satisfying customer experience, maintaining a clean store environment, and supporting career growth. The company values diversity and offers benefits like an associate discount, EAP, and 401(k) match.

Operations Supervisor - 1st Shift

Company: GXO

Location: Lithia Springs, GA

Posted Jan 12, 2025

GX Logistics is seeking an Operations Supervisor to lead a team, ensuring efficient warehouse operations, and providing training. The role offers competitive compensation, benefits, and career growth opportunities. The ideal candidate has relevant experience, Microsoft Office skills, and flexibility for overtime.

RN - Home Health

Company: Enhabit Home Health & Hospice

Location: Savannah, GA

Posted Jan 13, 2025

Enhabit Home Health & Hospice offers a new career opportunity with a $5,000 sign-on bonus. The company is ranked as one of the best places to work in the country and prioritizes employee development, benefits, and well-being.

Program Manager, Environmental Health and Safety

Company: Google

Location: Atlanta, GA

Posted Jan 12, 2025

Google seeks a Program Manager with a Bachelor's degree, 1 year of program management experience, and expertise in Environmental, Health and Safety and stakeholder management. The role involves leading complex projects, coordinating cross-functional teams, and ensuring projects meet quality standards. The successful candidate will collaborate on maintaining PMO standards, develop and manage projects, and provide training to project managers. The position offers a competitive salary range of $99,000-$145,000, bonus, equity, and benefits.

(USA) Staff Pharmacist

Company: Walmart

Location: Rome, GA

Posted Jan 12, 2025

The role of a Staff Pharmacist at Walmart involves being at the forefront of patient communications, building relationships, and advocating for patient wellbeing. The position emphasizes the use of clinical knowledge, leadership, and community involvement. The fast-paced pharmacy environment is equipped with necessary resources and technology. Key responsibilities include providing pharmaceutical care, understanding business operations, modeling customer service, ensuring compliance, and maintaining confidentiality.

Workday Adaptive Planning Senior Consultant

Company: Deloitte

Location: Atlanta, GA

Posted Jan 12, 2025

The role is a Senior Consultant for Workday Adaptive Planning at Deloitte, focusing on full-lifecycle implementation initiatives for finance, supply chain, or manufacturing and distribution planning/execution transformations. The position requires 5+ years of consulting or industry experience, experience on two Workday Adaptive Planning or similar EPM implementations/deployments, and the ability to travel up to 50% on average.

Shift Supervisor Trainee

Company: CVS Health

Location: Americus, GA

Posted Jan 13, 2025

CVS Health values bringing heart to every moment of health care, focusing on customer service, employee empowerment, and innovation. The Shift Supervisor Trainee role prepares employees for supervisory positions, emphasizing management, customer service, and CVS culture.

Pharmacy Technician

Company: CVS Health

Location: Marietta, GA

Posted Jan 12, 2025

CVS Health emphasizes its commitment to human-centric health care, guided by the purpose of 'Bringing our heart to every moment of your health'. The company aims to deliver enhanced, personalized, convenient, and affordable health care solutions. Pharmacy Technicians play a crucial role in this mission, supporting pharmacy teams to ensure smooth operations, accurate prescription fulfillment, and exceptional patient service. They are expected to demonstrate empathy, genuine care, and a growth mindset, contributing to a safe, inclusive, and engaging team dynamic. The role involves completing basic inventory activities, delivering additional health care services, and adhering to all relevant laws and regulations.

Shift Supervisor Trainee

Company: CVS Health

Location: Decatur, GA

Posted Jan 12, 2025

CVS Health is offering a Shift Supervisor Trainee position, an entry-level role designed to prepare employees for higher-level supervisory roles. The role involves working effectively with store management and crews, supervising the store's crew, and assisting customers with their queries, problems, and complaints. The company emphasizes a human-centric approach to healthcare, focusing on personal, convenient, and affordable solutions. Upon successful completion of the training, trainees can be considered for promotion to Operations Supervisor or Shift Supervisor roles. These roles involve leading the store staff, ensuring smooth operations, and maintaining excellent customer service. The company offers a competitive pay range, comprehensive benefits, and various well-being programs.

Dialysis Operations Manager Facility Administrator

Company: DaVita

Location: Atlanta, GA

Posted Jan 12, 2025

DaVita's Healthcare Operations Manager role offers a positive work environment with growth opportunities, team leadership, and comprehensive benefits. The position emphasizes patient care, autonomy, and collaboration with clinical and financial teams.

Principal Associate SailPoint Engineer

Company: Capital One

Location: Atlanta, GA

Posted Jan 12, 2025

Capital One is seeking a Principal Associate SailPoint Engineer to work on the SailPoint identity platform for Identity Access Management needs. The role involves automating processes, building relationships, providing updates, supporting rollouts, and delivering software components. Required qualifications include 3 years of experience in Java or Python, SailPoint IdentityIQ, troubleshooting IGA Rules, workflows, customizations, and SQL queries. Preferred qualifications include a Bachelor's Degree, AWS experience, Cyber Security Domain expertise, and ITIL or AWS certifications.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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