Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Epic (Patient Access) Cadence/Prelude Builder

Company: Deloitte

Location: Atlanta, GA

Posted Dec 24, 2024

Deloitte is seeking an experienced Epic (Patient Access) Cadence/Prelude Builder for a remote role with occasional onsite visits. The Senior Application Analyst will guide Epic product-specific builds, enhance support models, and perform analysis of workflows and technical issues. Responsibilities include preparing requirement specifications, providing technical assistance, and reviewing new releases. The role involves all phases of application implementation, including design, build, test, installation, and maintenance. The ideal candidate should have current Epic Cadence/Prelude Certification, 3+ years of recent implementation experience, and strong analytical and communication skills.

Retail Merchandise Associate

Company: The TJX Companies, Inc.

Location: Dawsonville, GA

Posted Dec 24, 2024

Marshalls is seeking a customer service-oriented individual to contribute to their career growth. The role involves delivering a highly satisfied customer experience, maintaining a clean store, and adhering to operational standards. The company culture encourages discovery, change, and teamwork. Benefits include associate discounts, health insurance, and retirement plans. The starting pay is between $12.00 and $12.50 per hour.

Branch Office Administrator

Company: Edward Jones

Location: Dalton, GA

Posted Dec 24, 2024

Edward Jones is seeking a Branch Office Administrator (BOA) to join their team. The role involves working closely with Financial Advisors to help clients achieve their financial goals. Key responsibilities include getting to know clients well, identifying their problems, and collaborating with the Financial Advisor to provide exceptional service. The BOA will also participate in annual business planning, drive marketing activities, and benefit from comprehensive training and a supportive network. Edward Jones values diverse viewpoints and offers competitive compensation along with a robust benefits package. The ideal candidate should possess strong relationship-building skills, the ability to work independently, and proficiency in office technology.

Clerk - 1st Shift

Company: GXO

Location: College Park, GA

Posted Dec 24, 2024

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. They offer competitive compensation and a generous benefits package, including full health insurance, 401(k), life insurance, disability, and more. The company values its employees and provides a positive work environment that boosts productivity and dedication.

Management Assistant

Company: CarMax

Location: Carrollton, GA

Posted Dec 24, 2024

The job posting is for a position at CarMax in Carrollton, Georgia, focusing on assisting store managers in hiring and onboarding processes. The role involves coordinating employment processes, facilitating sales, auction, and appraisal, managing cash, and providing exceptional customer service. Additional responsibilities include handling paperwork, mentoring new associates, and performing Business Office functions. The position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced, team-oriented environment.

Retail Sales Associate, Key Holder

Company: DXL

Location: Morrow, GA

Posted Dec 24, 2024

DXL Group, a leading specialty retailer of men's Big + Tall apparel, is seeking a Retail Sales Associate, Key Holder. The role involves building long-term relationships with customers, providing exceptional service, and coaching team members. Key responsibilities include welcoming guests, understanding their needs, and serving as a product knowledge expert. The company is committed to employee development, offering quarterly bonuses and opportunities for advancement. The ideal candidate should have superior customer service skills, problem-solving abilities, and the capacity to lift up to 10 lbs. and move up to 50 lbs.

Marketing Summer Intern - Atlanta, GA

Company: CRH

Location: Atlanta, GA

Posted Dec 24, 2024

Oldcastle APG, a CRH Company, is seeking a Marketing Intern for its Summer Internship Program. The intern will work with the brand and integrated marketing team, supporting the development and execution of marketing campaigns and content creation. The role offers hands-on experience, mentorship, and the opportunity to contribute to real marketing campaigns. Key responsibilities include assisting in creating and implementing marketing strategies, managing social media platforms, tracking marketing performance metrics, and collaborating with cross-functional teams. The ideal candidate should be currently enrolled in a marketing, communications, or related program, have strong communication skills, and proficiency in Microsoft Office Suite and social media platforms. CRH offers competitive benefits, a diverse and inclusive culture, and opportunities for growth.

Senior Technical Program Manager, Global Network Technology

Company: Google

Location: Atlanta, GA

Posted Dec 24, 2024

Google is seeking a Technical Program Manager with a Bachelor's degree in a technical field and 8 years of program management experience, including 5 years in software program management. Preferred qualifications include cross-functional project management, software architecture expertise, and knowledge of networking. The role involves leading complex projects, managing software programs, and driving consensus among cross-functional teams. The goal is to implement software solutions for seamless connectivity and contribute to Google's mission of creating opportunities for everyone. The base salary range for this full-time position in the US is $168,000-$252,000, with additional benefits.

Online Grocery Pick-Up Clerk

Company: Kroger

Location: Suwanee, GA

Posted Dec 24, 2024

The job description is for an Online Grocery Pick-Up Clerk, also known as an In-Store Grocery Shopper. The role involves selecting and gathering products for customers' online orders efficiently, ensuring freshness and quality. Responsibilities include assembling orders, processing payments, and delivering orders to customers' cars. The position requires excellent communication skills, the ability to work without supervision, and basic math skills. The company values respect, honesty, integrity, diversity, inclusion, and safety. Benefits include comprehensive healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Pharmacy Intern

Company: CVS Health

Location: Canton, GA

Posted Dec 24, 2024

CVS Health is offering a 3rd year pharmacy intern position with opportunities for professional growth and making a significant impact in healthcare. The role involves ensuring patient safety, managing pharmacy operations, and delivering exceptional customer service. Interns will work under a licensed pharmacist, participating in patient care programs, and demonstrating empathy and compassion. The position requires strong communication skills, relevant work experience, and valid intern/technician licensure. Proficiency in Microsoft Office Suite is preferred.

Grocery Clerk

Company: Kroger

Location: Atlanta, GA

Posted Dec 24, 2024

The job description is for a Grocery Clerk at Kroger, a large national grocer. The role involves providing excellent customer service, assisting in meeting sales and profit goals, maintaining a clean and safe environment, and adhering to food safety regulations. Responsibilities include helping customers discover new products, informing them of specials, checking product quality, and stocking shelves. The ideal candidate should have customer service skills, effective communication, and basic math knowledge. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Cashier

Company: Kroger

Location: Athens, GA

Posted Dec 24, 2024

The job description outlines responsibilities for a Cashier/Checker role, emphasizing the importance of creating a positive customer experience, maintaining a clean and safe environment, and adhering to company values. Key tasks include processing transactions efficiently, handling various tenders, controlling loss, reporting discrepancies, and ensuring compliance with food safety regulations. The role also involves reinforcing safety programs, practicing preventive maintenance, and providing excellent customer service. The company, a large grocer with over 2,800 stores, offers comprehensive benefits including healthcare coverage, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and opportunities for growth.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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