Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Shift Supervisor Trainee

Company: CVS Health

Location: Newnan, GA

Posted Dec 24, 2024

CVS Health is a company that values its employees and customers, offering a range of benefits including medical, dental, and vision insurance, as well as education assistance and paid time off. The Shift Supervisor Trainee role prepares an employee to perform higher-level supervisory responsibilities and provides opportunities for growth and development.

Sr Material Handler

Company: Thermo Fisher Scientific

Location: Suwanee, GA

Posted Dec 24, 2024

The job posting is for a Warehouse Colleague III position at Thermo Fisher Scientific, offering a starting pay of 22.00 per hour, along with benefits such as medical, dental, vision, 401K, tuition reimbursement, and employee stock purchase programs. The role involves processing customer orders, handling hazardous materials, and working with various departments. The company values hard work and dependability, promising great pay, benefits, and the satisfaction of contributing to a healthier, cleaner, and safer world.

Technology Auditor

Company: Google

Location: Atlanta, GA

Posted Dec 24, 2024

The job posting is for an Internal Audit role at Alphabet, requiring a Bachelor's degree in a quantitative discipline or equivalent experience, and 4 years in business intelligence, analytics, or internal audit. Preferred qualifications include certifications in CISA/CISSP/PMP/CIA/CPA/CFE. The role involves advising business and engineering groups, identifying risks, and making recommendations for controls. The Finance team provides in-depth analysis for strategic decisions. The US base salary range is $118,000-$174,000, with additional bonus, equity, and benefits.

Diesel Technician/Mechanic II

Company: Penske Motor Group

Location: Atlanta, GA

Posted Dec 24, 2024

Penske is seeking an experienced vehicle technician for a Technician II position in Atlanta, GA. The role involves performing preventative maintenance and repairs on a diverse fleet of vehicles, working independently, and mentoring new technicians. Benefits include competitive salary, shift premiums, career stability, growth opportunities, excellent benefits, and comprehensive training. Qualifications include 3+ years of vehicle maintenance experience, high school diploma or equivalent, and relevant certifications. The position requires problem-solving skills, excellent customer service, teamwork, and the ability to work in non-climate-controlled conditions.

Pharmacy Technician

Company: CVS Health

Location: Augusta, GA

Posted Dec 24, 2024

CVS Health is inviting applications for Pharmacy Technicians, emphasizing their commitment to enhancing human-centric health care. The role involves delivering compassionate care, managing prescription tasks, and ensuring regulatory compliance. Successful candidates will demonstrate accountability, caring, collaboration, innovation, and integrity. The position offers career growth opportunities and a comprehensive benefits package.

Cloud Developer, Platforms and Infrastructure, Professional Services

Company: Google

Location: Atlanta, GA

Posted Dec 24, 2024

Google Cloud is seeking a Cloud Platform and Infrastructure Developer with a Bachelor's degree in Computer Science or related field and 3 years of experience in automation, DevOps, and cloud solutions. Preferred qualifications include experience with GCP techniques and containerization technologies. The role involves providing technical guidance to customers adopting GCP services, designing cloud-based architectures, and creating best practice recommendations. The position offers a competitive salary range of $94,500-$139,000 plus bonus, equity, and benefits, with potential for travel up to 30%.

Coordinator Revenue Cycle - Must Live in Eastern Time Zone

Company: CVS Health

Location: Atlanta, GA

Posted Dec 24, 2024

CVS Health is seeking a Cash Application Associate for their Eastern Time Zone team. The role involves timely matching of remittance files to deposits, application of remittance to open deposits, and resolving issues with missing remittance files. The Associate will also research and identify unknown deposits, and recommend updates to the broader team. The position requires strong problem-solving skills, proficiency in MS Office applications, excellent communication skills, and a passion for healthcare. The role carries significant responsibility affecting cash flow, with inaccuracy potentially impacting financials. The pay range is $17.00 - $34.15, and the company offers comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, and PTO.

Senior Software Engineer, Full Stack, Google Cloud Global Networking

Company: Google

Location: Atlanta, GA

Posted Dec 24, 2024

The job posting is for a software engineer position at Google, requiring a bachelor's degree or equivalent experience, 5 years of software development experience, and 3 years of full stack development experience. The role involves developing, testing, and maintaining software solutions, with opportunities to work on critical projects and switch teams. Google Cloud is highlighted as a platform that accelerates digital transformation for organizations.

Loader 1st Shift

Company: CVS Health

Location: Augusta, GA

Posted Dec 24, 2024

CVS Health emphasizes a human-centric approach to healthcare, guided by the purpose of 'Bringing our heart to every moment of your health'. The company values its Heart At Work Behaviors™, aiming to empower employees to transform the culture and innovate solutions for more personal, convenient, and affordable healthcare. The role offers a competitive pay range, comprehensive benefits including medical, dental, vision, 401(k), life insurance, disability benefits, well-being programs, education assistance, CVS store discount, and paid time off.

Associate, Merchant Strategy & Operations

Company: DoorDash

Location: Atlanta, GA

Posted Dec 24, 2024

The Merchant Strategy & Operations team at DoorDash aims to provide top-tier restaurant selection for consumers and a sustainable growth platform for merchants. As an Associate, you'll tackle complex problems, improve platform reliability, and enhance merchant experience. This role involves working closely with various teams, using data-driven decisions, and creating solutions for high-impact merchant issues. The ideal candidate has 1-3 years of relevant experience, is analytical, and can operate at a detailed level. DoorDash offers a competitive compensation package, including equity grants, and a comprehensive benefits program.

Retail Sales Supervisor

Company: Staples

Location: Peachtree City, GA

Posted Dec 24, 2024

Staples is hiring Retail Sales Supervisors to champion customer engagement and oversee front-of-store operations. The role involves increasing sales, conversions, and service, while actively engaging customers for complete solutions. Benefits include flexible part-time or full-time hours, generous paid time off, weekly pay, career development, associate discounts, and more. Essential skills include retail sales experience, effective communication, adaptability, team coaching, and the ability to lift up to 50 pounds. Staples is an Equal Opportunity Employer.

Buyer

Company: CarMax

Location: Kennesaw, GA

Posted Dec 24, 2024

CarMax is seeking a Buyer for its used car inventory, responsible for appraisal offers and off-site auctions. The role involves independent judgment in purchasing, negotiating, and making financially sound decisions. Key duties include evaluating vehicle damage, preparing customer appraisal offers, overseeing auctions, conducting condition assessments, and leveraging technology for collaboration. The ideal candidate should have strong communication skills, attention to detail, analytical skills, and a proven track record in associate development. Flexibility for various shifts, including nights, weekends, and holidays, is required. CarMax offers the option to work remotely for certain duties.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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