Strong Customer Service Skills Jobs in Atlanta, GA

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Looking for Strong Customer Service Skills jobs in Atlanta, GA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Atlanta, GA area.

Store Associate

Company: CVS Health

Location: Atlanta, GA

Posted Dec 24, 2024

CVS Health emphasizes a mission-driven approach to healthcare, offering Retail Store Associates opportunities to positively impact customers through compassionate service and comprehensive benefits.

Patient Care Technician

Company: DaVita

Location: Conyers, GA

Posted Dec 24, 2024

DaVita, an outpatient dialysis center, is seeking a Patient Care Technician. The role involves direct patient care, monitoring patients before, during, and after dialysis, and building long-term relationships with patients. The company offers comprehensive benefits, paid training, and opportunities for career advancement through programs like Clinical Ladders and Bridge to your Dreams. No dialysis experience is required, and healthcare experience is a plus. DaVita is committed to diversity and equal opportunity, fostering an inclusive environment for all team members.

1LOD Assurance - Risk and Compliance - Financial Services - Principal, Business Consulting

Company: Infosys

Location: Atlanta, GA

Posted Dec 24, 2024

Infosys Consulting is seeking a Principal, Business Consulting for Risk and Compliance in Financial Services. The role involves leading consulting engagements to establish assurance frameworks for the first line of defense (1LOD), collaborating with senior client stakeholders, and contributing to the firm's development by guiding and mentoring teams. The ideal candidate should have a minimum of 10 years of experience in the Financial Services industry, strong audit experience, and excellent presentation skills. Benefits include competitive pay, comprehensive insurance, and a 401(k) plan.

Business Control Manager

Company: FanDuel

Location: Atlanta, GA

Posted Dec 24, 2024

FanDuel is a leading sports-tech entertainment company with a presence in all 50 US states and internationally. They offer diverse career opportunities across gaming, sports betting, daily fantasy sports, advance-deposit wagering, and media. With approximately 17 million customers and 28 retail locations, FanDuel is a subsidiary of Flutter Entertainment plc. The company values innovation, teamwork, and integrity, providing competitive compensation, benefits, and resources for professional development. They are currently seeking a Business Control Manager to lead risk and control initiatives within their Casino Business Unit.

Enterprise Sales Manager

Company: Thomson Reuters

Location: Atlanta, GA

Posted Dec 24, 2024

Thomson Reuters is seeking a strategic and results-driven Regional Sales Manager to lead their growing account executive team and drive revenue growth. The ideal candidate should have a proven track record in managing sales teams, exceeding targets, and building strong customer relationships. Key responsibilities include leading a team of enterprise account executives, developing account management strategies, and collaborating with cross-functional teams. The role offers a comprehensive benefits package and a focus on work-life balance. Thomson Reuters values diversity, inclusion, and equal employment opportunities.

Store Associate

Company: CVS Health

Location: Savannah, GA

Posted Dec 24, 2024

CVS Health is seeking Retail Store Associates to join their team, emphasizing a human-centric approach to healthcare. The role involves providing excellent customer service, managing cash transactions, maintaining the sales floor, supporting store activities, and assisting in the pharmacy. The company offers competitive pay, comprehensive benefits, and opportunities for career growth. No specific educational requirements are stated, but previous retail or customer service experience is preferred.

Produce Clerk

Company: Kroger

Location: Macon, GA

Posted Dec 24, 2024

The job description is for a position in a large grocery chain, Kroger, focusing on customer service and sales. The role involves creating a positive customer experience, maintaining a clean and safe environment, assisting in meeting sales targets, and upholding company values. Responsibilities include answering customer queries, preparing produce, promoting products, maintaining stock, ensuring product quality, and reporting safety issues. The ideal candidate should have stress management skills, effective communication, basic math knowledge, and a current food handler's permit. Kroger offers comprehensive benefits including healthcare, flexible scheduling, emotional and financial support, associate discounts, tuition reimbursement, and growth opportunities.

Vice President, Subadvisory Client Service

Company: BlackRock

Location: Atlanta, GA

Posted Dec 24, 2024

BlackRock's Client Experience Delivery team is seeking a Client Service Officer (CSO) with 5-7 years of client-facing experience. The CSO will build trusting relationships with complex clients, provide independent service support, and ensure delivery of operational needs. The role involves proactive engagement, understanding intricate operating models, and exceeding client servicing expectations. BlackRock offers a strong retirement plan, tuition reimbursement, comprehensive healthcare, and a hybrid work model.

Teachers at Dunwoody KinderCare

Company: KinderCare Learning Companies

Location: Roswell, GA

Posted Dec 24, 2024

KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, offers a variety of early education and child care options. They are seeking dedicated teachers to join their team, providing a world-class experience in their classrooms. The role involves implementing KinderCare's curriculum, creating a safe and nurturing environment, partnering with parents, and supporting the center's success. Benefits include discounted child care, medical, dental, and vision coverage, employee assistance programs, health and wellness programs, and more. KinderCare is committed to equal opportunity employment and believes every family deserves access to high-quality child care.

STORE/NIGHT CLERK

Company: Kroger

Location: Buford, GA

Posted Dec 24, 2024

Kroger is a leading grocery store chain that values diversity, inclusion, and safety. They strive to create an environment where customers feel welcome and appreciated. The company offers comprehensive benefits, including healthcare coverage, flexible scheduling, and tuition reimbursement. They also provide opportunities for growth and development through industry-leading training programs.

NP - Inpatient Malignant Hematology

Company: Emory Physician Group Practices

Location: Atlanta, Georgia

Posted Dec 24, 2024

Emory Healthcare is offering a Nurse Practitioner position in the Malignant Hematology team at Emory University Hospital. The role involves assisting in patient evaluation and treatment, documenting care, conducting interviews, and performing procedures under physician direction. Minimum qualifications include completion of an accredited Nurse Practitioner program, current licensure in Georgia, ANCC certification, and BLS/Healthcare Provider certifications. ACLS may be required. Emory Healthcare values diversity, equity, and inclusion, and is committed to providing equal opportunities for all.

Forklift Operator - Cedartown, GA

Company: CRH

Location: Rome, GA

Posted Dec 24, 2024

Oldcastle APG, a CRH Company, is seeking a forklift operator for a fast-paced, outdoor manufacturing facility. The role involves operating various equipment, organizing product, and validating shipping documentation. Requirements include at least 2 years of forklift experience, high school diploma, and ability to perform routine maintenance. CRH offers competitive pay, benefits, and a diverse, inclusive culture. The job is physically demanding, often in extreme weather conditions.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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