Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Journeyman Plumbers

Company: Proman Skilled Trades (Stafford)

Location: Stafford, TX

Posted Oct 01, 2025

Valid journeyman plumber license if necessary. Must have own tools and reliable transportation. At least 5 years of commercial/residential experience in the…

Service Carpenter Intermediate - DFW area

Company: In-N-Out

Location: Lancaster, TX

Posted Oct 01, 2025

Responsible for service calls, either alone, or with the assistance of other carpenters. Available to assist on emergency store calls for the In-N-Out Burger…

Software Engineer

Company: Southwest Airlines

Location: Dallas, TX

Posted Oct 01, 2025

Ability to analyze and manage large, complex, and vague Business or technical problems, articulating the problem or root cause, and translating the analysis…

Analyst/Sr Analyst, IT Cybersecurity Incident Response

Company: American Airlines

Location: Dallas, TX

Posted Oct 01, 2025

Bachelor’s degree in Cybersecurity, Information Technology, Risk Management, or a related field. Ability to translate technical cybersecurity risks into…

Service Carpenter Intermediate - Austin, TX area

Company: In-N-Out

Location: Lancaster, TX

Posted Oct 01, 2025

Responsible for service calls, either alone, or with the assistance of other carpenters. Available to assist on emergency store calls for the In-N-Out Burger…

Customer Service and Sales Associate

Company: GlobalGateway Recruiting

Location: Houston, TX

Posted Oct 01, 2025

Share product knowledge, answer questions, and promote current offers. This is a *full-time, entry-level opportunity* that includes paid training, leadership…

Sr AI Engineer

Company: Paycom Payroll Llc

Location: Grapevine, TX

Posted Oct 01, 2025

Bachelor's degree in Computer Science, Machine Learning, Artificial Intelligence, or related field. Master's degree in Computer Science, Machine Learning,…

Carpenter

Company: The Walsh Group

Location: Mesquite, TX

Posted Oct 01, 2025

The Carpenter constructs, erects, installs structures made of wood, plywood, wallboard, and other materials using carpentry hand tools, power tools, and…

Flex Security Officer - Austin

Company: GardaWorld Security Services U.S.

Location: Austin, TX

Posted Oct 01, 2025

If you have a valid Drivers License. Uniform provided at no cost. This position is a non - guaranteed of hours but has a strong possibility for 32 - 40 hours…

Senior Accountant

Company: Tyrex Group Ltd.

Location: Austin, TX

Posted Oct 01, 2025

Full cycle accounting and recording of daily financial transactions including cash, A/R in the financial system. _*This is a 100% ON-SITE position*_.

Financial Data Control Analyst

Company: Macquarie Group Limited

Location: Houston, TX

Posted Oct 01, 2025

In this role, you will engage with stakeholders to determine data requirements, identify and resolve issues, design solutions, streamline processes, and…

Sales Associate

Company: Club Car Wash

Location: Manor, TX

Posted Oct 01, 2025

Flexible Scheduling - You undoubtedly have commitments to your family, friends, school or sports teams. Create a positive experience for every customer, every…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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