Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

COMPUTER NETWORK DEFENSE ANALYST (Levels I-IV)

Company: BTS Software Solutions

Location: San Antonio, TX

Posted Sep 30, 2025

Relevant experience must be in computer or information systems design/development, programming, information/cyber/network security, vulnerability analysis,…

Principal Data Scientist

Company: Dell

Location: Round Rock, TX

Posted Sep 30, 2025

Ability to effectively communicate data science progress to non-technical internal stakeholders and ability to lead a team of data scientists is a plus.

Custodian

Company: Americas Auto Auction Austin Inc

Location: Buda, TX

Posted Sep 30, 2025

Must possess a valid driver’s license. Maintain order and cleanliness in the sales lot, storage areas, and outdoor sheds. Inventory and Supply Management.

JavaScript Developer

Company: JobTread Software

Location: Dallas, TX

Posted Sep 30, 2025

Bachelor's degree in Computer Science, Software Engineering, or related field. JobTread provides end-to-end construction management software that helps…

Senior Data Scientist

Company: Dell

Location: Round Rock, TX

Posted Sep 30, 2025

Ability to effectively communicate data science progress to non-technical internal stakeholders and ability to lead a team of data scientists is a plus.

DevOps Engineer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

*Bachelors degree in Computer Science or related field. *. Experience developing code in at least one high-level programming/scripting language (Python, Ruby,…

Housekeeper

Company: Service On Command

Location: Allen, TX

Posted Sep 30, 2025

Office Cleaning Team Member (Collin County – Part Time)*. With experience can go up. Experience in cleaning is *required* for this position.

Inbound Call Center Agent

Company: BrandNest

Location: Austin, TX

Posted Sep 30, 2025

In this role, you will be the first point of contact for incoming calls, providing exceptional customer support, answering inquiries, and resolving issues in a…

Database Developer

Company: eMetric

Location: San Antonio, TX

Posted Sep 30, 2025

Work with application developers to design, develop, and debug queries and stored procedures. *Bachelors degree in Computer Science or related field. *.

The Texas Tribune 2026 Student Fellowships

Company: The Texas Tribune

Location: Austin, TX

Posted Sep 30, 2025

Help the Bridge with copywriting, social media placement and field marketing of events. They help the MarCom team with copywriting, social media placement,…

3D Printing Construction Project Manager

Company: ASMBLD Modular

Location: Houston, TX

Posted Sep 30, 2025

And spend time both in our warehouse facility where we run daily operations with our team and machinery, and in the field on construction sites.

Carpenter

Company: Optimized Process Designs

Location: La Porte, TX

Posted Sep 30, 2025

Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. Recognize safety hazards and risks.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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