Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sous Chef

Company: Cowboys Golf Club

Location: Grapevine, TX

Posted Sep 29, 2025

Provides direct service to guests as needed, including serving guests and general clerical/cashier duties. Ensures a pleasant visit for each guest; maintains…

Senior Data Analyst, Credit Risk Management

Company: PenFed Credit Union

Location: Irving, TX

Posted Sep 29, 2025

Minimum of three (3) years of experience in data analysis & reporting, credit risk policy & analysis, credit risk management, or modeling in financial services…

Team Lead, Market Operations

Company: Carvana

Location: Houston, TX

Posted Sep 29, 2025

Frequent driving requires excellent visual activity and manual dexterity. Must be able to stay in stationary potions for extended periods of time (when driving)…

Custodian - Warehouse; 5:30 pm - 5:30 am

Company: Schenker, Inc.

Location: Wilmer, TX

Posted Sep 29, 2025

This is an entry-level position. Must: *Be able to operate sitdown forklift and reach truck. May perform minor maintenance and repairs.

Welder's Helper

Company: Blackhorn Fences & Welding

Location: Cibolo, TX

Posted Sep 29, 2025

Must have two valid forms of identification. Ability to read tape measures and basic hand-held measuring tools. Job Title | Welder’s Helper (Full-Time).

Custodian

Company: KIPP Texas Public Schools

Location: Houston, TX

Posted Sep 29, 2025

Learn building systems such as the fire alarm, burglar, main shut off and electrical breaker systems. Perform general cleaning duties including sweeping and…

Carpenter Foreman

Company: Riata Deck and Fence

Location: Austin, TX

Posted Sep 29, 2025

Ability to read blueprints and construction drawings. Lead and supervise carpentry crews on residential deck, fence, and outdoor living projects.

Data Analyst

Company: Stier Solutions

Location: Leander, TX

Posted Sep 29, 2025

Carry out data profiling with Informatica IDQ to assess completeness, accuracy, and validity of incoming data while documenting issues such as duplicate entries…

Licensed Journeyman Electrician

Company: Walker Engineering

Location: Houston, TX

Posted Sep 29, 2025

Hired candidates with an active journeyman or master's license are eligible for a $1K signing bonus after 90 days of employment.

Field Canvassing Manager

Company: Confidential

Location: Houston, TX

Posted Sep 29, 2025

A valid driver’s license and a clean driving record are essential for this role. 2+ years of experience in small team management, field marketing, door-to-door…

Senior Data Analyst, Credit Risk Management - San Antonio Texas

Company: PenFed Credit Union

Location: San Antonio, TX

Posted Sep 29, 2025

Minimum of three (3) years of experience in data analysis & reporting, credit risk policy & analysis, credit risk management, or modeling in financial services…

HVAC Technician (10 years exp required)

Company: Confidential HVAC Company

Location: Houston, TX

Posted Sep 29, 2025

Valid driver's license with a clean driving record. Van driving skills for transportation of equipment and tools. Diagnose and repair HVAC system issues.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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