Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Information Security Analyst

Company: LIBRARY AND ARCHIVES COMMISSION

Location: Austin, TX

Posted Sep 29, 2025

Graduation from an accredited four-year college or university with major coursework in information technology security, computer information systems, computer…

Optical Retail Sales Associate FT Bilingual Austin, TX #069

Company: Eyemart Express

Location: Austin, TX

Posted Sep 29, 2025

Adjust and repair frames as needed. Process payments and refunds using our Point of Sale system. You'll ensure accurate measurements and prescription…

Lead Service Delivery and Compliance Analyst

Company: Targa Resources

Location: Houston, TX

Posted Sep 29, 2025

Experience in providing technical solutions to non-technical individuals. Support continual service improvement initiatives by identifying gaps in service…

Account Manager (Facility Solutions Manager)

Company: City Wide Facility Solutions of San Antonio

Location: San Antonio, TX

Posted Sep 29, 2025

Must have valid driver's license and reliable transportation. Manage Contractor relationships including – Negotiate pricing and other contract terms, manage…

Brand Manager Partnership Opportunity

Company: Aspire Mortgage Advisors

Location: Plano, TX

Posted Sep 29, 2025

Publish LinkedIn articles and valuable front-facing content to establish Wally as a thought leader. Strong knowledge of social media trends, content formats,…

Graphics Designer (Entry Level)

Company: FRONTIER BANK OF TEXAS

Location: Austin, TX

Posted Sep 29, 2025

Maintain knowledge of design trends, tools, and marketing best practices to continuously improve design work. Collaborate with the Marketing Officer to develop…

Information Security Tech Lead Analyst

Company: Citigroup

Location: Irving, TX

Posted Sep 29, 2025

Two (2) years of experience must include: Assessing vulnerabilities and providing support for integrated applications with an understanding of the different…

Commissioned Security Officer

Company: TRI SHIELD SECURITY & INVESTIGATIONS LLC

Location: Austin, TX

Posted Sep 29, 2025

*Officer must have own firearm if working commissioned post*. Control traffic and parking by directing visitors. Good working knowledge of security operations.

Retail Pharmacist

Company: Impact Infusion Care, LLC

Location: San Antonio, TX

Posted Sep 29, 2025

Current and unrestricted pharmacist license in Texas. Dispense prescription medications to patients and provide medication counseling.

Project Manager

Company: Emp IT Solutions Inc.

Location: Houston, TX

Posted Sep 29, 2025

OSHA 10 certification required; OSHA 30 preferred. Lead design coordination and ensure timely integration into project documentation. What We’re Looking For.

Electrician

Company: Queue Labor

Location: Round Rock, TX

Posted Sep 29, 2025

Must have reliable transportation and a valid driver’s license. Must provide your own *basic tools* and *PPE*. Ensure job site safety and cleanliness.

$18/$19 Non-Com (Unarmed) Security Officer Needed 3rd Shift S. Austin -University Environment

Company: GuardTexas

Location: Austin, TX

Posted Sep 29, 2025

Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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