Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Google Cloud Architect

Company: Premier Cloud Inc.

Location: Austin, TX

Posted Oct 22, 2025

This is a hands-on, high-impact role that involves leading design, implementation, and optimization initiatives across technologies such as *Anthos, Kubernetes,…

Retail Customer Service Associate

Company: FedEx Office

Location: Austin, TX

Posted Oct 22, 2025

Processes financial transactions using a Point of Sale terminal (POS),including handling cash and making change. Assists in the training of store team members.

Director of Property Leasing & Marketing $90,000 Base + Bonus $120K

Company: Greenline Apartment Management

Location: Houston, TX

Posted Oct 22, 2025

3+ years of marketing and social media experience. A keen eye for design, creativity, and audience engagement. 3+ years of active sales.

Security Officer - Flex Financial Patrol

Company: Allied Universal®

Location: San Antonio, TX

Posted Oct 22, 2025

A valid driver’s license will be required for driving positions only. As a condition of employment, applicants will be subject to a background investigation in…

Business Data Analyst

Company: Associa

Location: Richardson, TX

Posted Oct 22, 2025

Present findings in a clear, engaging manner to both technical and non-technical audiences. Bachelor's degree in Business, Data Analytics, Statistics, Economics…

Floor Burnisher - Floor Technician (1st Shift) @ Baylor University Medical Center - Dallas, TX

Company: Aramark

Location: Dallas, TX

Posted Oct 22, 2025

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world.

RN Hiring Event CHRISTUS Santa Rosa Hospital Westover Hills

Company: Christus Health

Location: San Antonio, TX

Posted Oct 22, 2025

RN License in state of employment or compact. If additional credentials are required per the Position Requirements section, a grace period to obtain the…

Clinical Pharmacist - Prior Authorization (AZ Licensed)

Company: CVS Health

Location: Austin, TX

Posted Oct 22, 2025

The clinical pharmacist will also perform foreign drug reviews, medical record reviews, case analysis, provide clinical support and collaboration for…

Division Accountant

Company: Ernest Health

Location: Mesquite, TX

Posted Oct 22, 2025

Demonstrates general computer skills including: data entry, word processing, email, and record management. Also responsible for assisting in the implementation,…

Domain Architect, Windows Endpoint

Company: Vanguard

Location: Dallas, TX

Posted Oct 22, 2025

As a Windows Endpoint Domain Architect, you’ll lead the design and evolution of infrastructure architecture for 30,000+ Windows endpoints, driving secure,…

Pharmacist FT

Company: Kindred Hospital San Antonio Central

Location: San Antonio, TX

Posted Oct 22, 2025

Current state license in good standing. Medication ordered is appropriate for patient height, weight, age, renal function and disease state.

Data Project Manager

Company: Vaco by Highspring

Location: San Antonio, TX

Posted Oct 22, 2025

The ideal candidate has experience managing data movement or integration projects, driving milestones, and serving as the liaison between business and technical…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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