Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Accounting Specialist

Company: Becker Wright Consultants

Location: San Antonio, TX

Posted Sep 22, 2025

Bachelor’s degree in Accounting, Finance, or a related field (or equivalent professional experience). Handle intercompany transactions, including processing and…

CNC Machine Operator

Company: CTL Medical Corporation

Location: Carrollton, TX

Posted Sep 22, 2025

CTL Amedica is an ISO 13485 certified and FDA registered Medical Device Company with offices in Carrollton, Texas. Identify and implement process improvements.

Facilities Technician | Electrician

Company: Houston Methodist Hospital

Location: Houston, TX

Posted Sep 22, 2025

This position completes basic mechanical, electrical and plumbing, carpentry and painting repairs/requests as appropriate.

Security Compliance Analyst

Company: Bexar County

Location: San Antonio, TX

Posted Sep 22, 2025

Serves as subject matter expert, individually motivated and operating with a sense of urgency and personal accountabilityUnderstands industry and regulatory IT…

Bilingual Insurance Service/Retention Representative (ON-SITE)

Company: QuestPro Consultants

Location: San Antonio, TX

Posted Sep 22, 2025

\*\*Must hold active TX P&C license, and bilingual English/Spanish*. Answers sales calls and quotes and issues policies changes according to business need.

Financial Data Analyst

Company: Brundage Management Inc.

Location: San Antonio, TX

Posted Sep 22, 2025

BMC provides services to our investments through executive level management decisions, human resources, employee recruitment and training, marketing, accounting…

Jr. Python with AI/ML

Company: TMP Worldwide India Private Limited for ERS US

Location: Southlake, TX

Posted Sep 22, 2025

Strong verbal communication and technical writing skills. Trouble issue investigation and resolution. Script development and code configuration.

Independent Sales Associate

Company: Dallas Family Dent

Location: Dallas, TX

Posted Sep 22, 2025

With the flexibility to operate independently and the backing of our esteemed brand, you'll have the tools you need to succeed.

Electrical Superintendent

Company: George-McKenna Electrical

Location: San Antonio, TX

Posted Sep 22, 2025

Valid driver's license and ability to travel to various job sites. Troubleshoot complex electrical issues and provide technical guidance to the team.

Project Accountant

Company: The Amlon Group

Location: Plano, TX

Posted Sep 22, 2025

Bachelor’s degree in Accounting, Finance, or a related field (Master’s preferred). Post transactions to the general ledger and maintain accuracy across projects…

Multimedia Specialist

Company: PCI Enterprises

Location: Heath, TX

Posted Sep 22, 2025

Develop, execute, and distribute innovative media for various projects, including eye-catching product advertisements and explainer videos, beautiful product…

Janitor/Cleaner

Company: Mason Brothers Cleaning

Location: Houston, TX

Posted Sep 22, 2025

You will be responsible for performing various cleaning tasks in commercial, residential, or industrial settings, ensuring that all areas are kept to the…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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