Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

JANITOR (FULL TIME AND PART TIME)

Company: SSC

Location: Crandall, TX

Posted Sep 22, 2025

Performs tasks in accordance with all federal, state and county guidelines. Associates may also be eligible for paid and/or unpaid time off benefits in…

Senior Software Engineer

Company: General Motors

Location: Austin, TX

Posted Sep 22, 2025

Bachelor’s degree in Computer Science or a related field. Design and develop a scalable data platform to support growing data volume and complexity.

Truck Driver Class A CDL

Company: Road Maker Contractors LLC

Location: San Antonio, TX

Posted Sep 22, 2025

At least one-year verifiable driving experience in a truck. Ability to hook and unhook tractor trailers. Automatic trucks on the fleet.

Chef Manager (TRO)

Company: Civitas Senior Living

Location: Austin, TX

Posted Sep 22, 2025

Regulatory Compliance: Knowledge of DHSR Dietary regulations and state-required Food Service Orientation Manual completion.

Housekeeper

Company: CAF Management

Location: Plano, TX

Posted Sep 22, 2025

Must maintain valid driver’s license, car registration and proper automobile insurance if driving a vehicle for business purposes.

Data & AI Engineer

Company: Truity Credit Union

Location: Houston, TX

Posted Sep 22, 2025

Bachelor’s degree in Data Science, Computer Science, or related technical field. Integrate LLM-based agents for structured and unstructured data extraction, Q&A…

SpEd Teacher

Company: School of Science & Technology

Location: San Antonio, TX

Posted Sep 22, 2025

Train certified teachers of special population, general education teachers and other staff and ensure they understand and comply with confidentiality of…

Facility Assistant; 5:30 pm - 5:30 am

Company: Schenker, Inc.

Location: Wilmer, TX

Posted Sep 22, 2025

Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status,…

Level III Machinist/ CNC Programmer

Company: Pacesetter Personnel Services

Location: Houston, TX

Posted Sep 22, 2025

Performs mechanical assembly, inspection and test. Adhere to general safety rules, manufacturing procedures, company policies and procedures.

Chef de Cuisine

Company: Triple B Hospitality Group

Location: San Antonio, TX

Posted Sep 22, 2025

Recruit, schedule, train, and develop kitchen staff; provide coaching, feedback, and corrective action as appropriate.

Service Plumber

Company: Air Dynamics Plumbing, Heating & Air

Location: Dallas, TX

Posted Sep 22, 2025

Valid *driver’s license* with a clean driving record. Experience using a CRM or field management software (such as ServiceTitan).

Customer Service Sales Representative

Company: UniVista Insurance

Location: San Antonio, TX

Posted Sep 22, 2025

1-year customer service experience preferred, preferably in an insurance-related field with a 2-20/440 license. Experience in sales or telemarketing is a plus.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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