Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Driver (Independent Contractor)

Company: BETTER TRUCKS INC

Location: Austin, TX

Posted Oct 21, 2025

Have a valid driver's license and social security number. Earn money on your schedule with flexible routes, same-day payments, and the chance to deliver in your…

PRN Pharmacist

Company: Mims Management Group

Location: San Antonio, TX

Posted Oct 21, 2025

❖ Current and valid registration and licensure by the State Board of Pharmacy as a. Pharmacy workflow including data entry, prescription fulfillment, final…

AI Automation Analyst

Company: Invoca

Location: Austin, TX

Posted Oct 21, 2025

Teach teams how to build and maintain their own automations — driving sustainable AI fluency across Invoca. Stay current with the fast-moving AI tools market,…

Web Graphics Designer

Company: Reliable Parts Inc

Location: Dallas, TX

Posted Oct 21, 2025

Bachelor’s degree in graphic design, web design, or a related field. Proficiency in design tools such as Figma, Adobe Photoshop, and Adobe Illustrator.

Retail Store Customer Service Specialist

Company: Sherwin-Williams

Location: Austin, TX

Posted Oct 21, 2025

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products,…

IAM Analyst

Company: Ecco Select

Location: Dallas, TX

Posted Oct 21, 2025

Ensure implementation of least-privilege and zero-trust principles through access design, entitlement reviews, and workflow automation.

Analyst, Data Governance

Company: Toyota

Location: Plano, TX

Posted Oct 21, 2025

The primary responsibility of this role is to assist technical staff in the Data Management, Technology, and Information Security space with the analysis of…

Construction Project Manager

Company: AGI

Location: Irving, TX

Posted Oct 21, 2025

Coordinate closely with estimators, suppliers, and field teams to ensure timely and cost-effective execution. Manage project schedules, budgets, subcontractors,…

Sales and Marketing Manager

Company: Cavco Industries

Location: San Antonio, TX

Posted Oct 21, 2025

The Sales and Marketing Manager for the Cavco Insurance Division in the Standard Casualty Sales Channel is responsible for identifying potential new dealers and…

Lead Business Intelligence Analyst

Company: HEALTHPLANONE, LLC

Location: San Antonio, TX

Posted Oct 21, 2025

Must be able to communicate effectively, including exchanging information in person, in writing, by telephone, email or video conferencing.

Project Manager

Company: Fox and Hearn

Location: Austin, TX

Posted Oct 21, 2025

Valid driver’s license with ability to travel to project sites as needed (required). Bachelor’s degree in Construction Management, Mechanical Engineering, or…

Executive Chef - The Springs Resort and Spa. H

Company: The Springs Resort and Spa, Pagosa Springs, CO

Location: Houston, TX

Posted Oct 21, 2025

Collaborate with front-of-house leadership to ensure smooth service execution and an exceptional guest experience. Reports to: Food & Beverage Director.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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