Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

. NET Full Stack React Developer

Company: Infosys

Location: Richardson, TX

Posted Sep 18, 2025

You will play an important role in creating the high-level design artefacts. Should be able to communicate by telephone, email or face to face.

Air Conditioning Service Technician - Commercial / Residential - COMMISSION OPPORTUNITIES

Company: Mend Services

Location: Buda, TX

Posted Sep 18, 2025

Own standard HVAC hand tools State of Texas Contractors license (a plus). Current State of Texas driver’s license. Adhere to local, state and federal codes.

Chef de Cuisine

Company: Primo's

Location: San Antonio, TX

Posted Sep 18, 2025

Deep understanding of kitchen operations, including cost control and inventory management. Collaborate with ownership on menu development, seasonal specials,…

Director of Electrical Training

Company: Tradecraft

Location: San Antonio, TX

Posted Sep 18, 2025

*Certifications:* State Master Electrician license required. Flexibility: Protected time to remain active in the field.

JSC Construction Carpenter 5 of 5

Company: Amentum

Location: Houston, TX

Posted Sep 18, 2025

Must have, and maintain, a valid Texas driver’s license with REAL ID. Must be able to provide a certified Birth Certificate (with state seal), Passport, or INS…

Graphic Designer - Entry Level

Company: Vantage LED

Location: Round Rock, TX

Posted Sep 18, 2025

*Digital Content Review and Quality Control:* Assist with quality control for our content creation service for incoming requests, outgoing content, and…

Construction Worker

Company: Mercantil Personell

Location: San Antonio, TX

Posted Sep 18, 2025

Previous experience in construction or a related field is preferred but not mandatory. Operate hand tools and power tools as directed by supervisors.

Graphics Account Team Lead

Company: Accredo Packaging, Inc.

Location: Sugar Land, TX

Posted Sep 18, 2025

Education: Bachelor’s degree in graphic design or a related field strongly preferred. Experience: Experience in graphic design or a related field strongly…

OTR Truck Driver

Company: RJ Machine

Location: Dallas, TX

Posted Sep 18, 2025

Valid CDL Class A license. Minimum 2 years of long-haul or regional driving experience. Maintain accurate driver logs and trip records in compliance with DOT…

Plumbing Service Technician

Company: Service Wizard

Location: Austin, TX

Posted Sep 18, 2025

Valid plumbing license or certification as required by state regulations. Valid driver's license and reliable transportation. 401(k) with company match.

Director of Plumbing Training

Company: Tradecraft

Location: San Antonio, TX

Posted Sep 18, 2025

Design and deliver an accelerated entry-level plumbing curriculum focused on safety, tools, pipe systems, fixtures, troubleshooting, codes, and installation…

Data Scientist

Company: Beckett Collectibles

Location: Plano, TX

Posted Sep 18, 2025

Bachelor’s or Master’s degree in Data Science, Statistics, Computer Science, or a related field. This position requires strong analytical skills, proficiency in…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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