Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Sous Chef

Company: SIXTY VINES LA CANTERA LLC

Location: San Antonio, TX

Posted Sep 16, 2025

Training and developing hourly personnel. You will be responsible for running an efficient kitchen, ensuring safety and sanitation protocols are always followed…

Wound Care - Registered Nurse (RN)

Company: Central Texas Rehabilitation Hospital

Location: Austin, TX

Posted Sep 16, 2025

Current state licensure as Registered Nurse. Financial & Career Growth: Higher education and certification tuition assistance, loan assistance and 401(k)…

Principal Insider Threat Analyst

Company: Verizon

Location: Irving, TX

Posted Sep 16, 2025

Producing metrics, status updates of operational tasks, as well as high level case overviews and executive summaries for technical and non-technical audiences.

Analyst - Master Data

Company: Energy Transfer Partners

Location: Dallas, TX

Posted Sep 16, 2025

Occasional visits to industrial/manufacturing settings, which may include exposure to various materials and chemicals, as well as extreme temperature conditions…

Service Manager (HVAC, Plumbing and Electrical)

Company: GC Legacy Construction

Location: Dallas, TX

Posted Sep 16, 2025

Valid driver’s license and clean driving record required. Assist technicians with field troubleshooting and technical support in real time.

SECURITY GRC ANALYST II - AI

Company: Frost Bank

Location: San Antonio, TX

Posted Sep 16, 2025

Conduct IT risk assessments and evaluate technology, infrastructure, business processes, and regulatory frameworks to mitigate risk exposure through appropriate…

JANITOR

Company: Knight Facilities Management Inc

Location: Houston, TX

Posted Sep 16, 2025

Some may require a formal training course to obtain a license. This includes serving customers in restaurants and stores, and receiving, clients or guests.

EVS - EVS Tech I

Company: Children's Medical Center

Location: Dallas, TX

Posted Sep 16, 2025

Provide corrective cleansing action for rooms and public areas while engaged in contact with staff, visitors, patients and patient's families as needed.

Make Ready Technician/Painter

Company: CAF Management

Location: Richardson, TX

Posted Sep 16, 2025

Valid driver’s license and reliable transportation. O Grasp/grip/turn and use finger dexterity (e.g., hand tools, hardware, locks). O 15+ years: 30 days.

Senior Front-End Software Engineer (Data Solutions)

Company: H-E-B

Location: San Antonio, TX

Posted Sep 17, 2025

Advanced knowledge in system and data architecture, data modeling, and design and capable of architecting and designing at the application or service level…

Carpenter

Company: Sundt Construction, Inc.

Location: Austin, TX

Posted Sep 16, 2025

Sundt is committed to the equal treatment of all employees, and/or applicants for employment, and prohibits discrimination based on race, religion, sex (…

Customer Service Representative – English/Spanish

Company: Security Finance

Location: Dallas, TX

Posted Sep 16, 2025

An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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