Strong Customer Service Skills Jobs in Austin, TX

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Looking for Strong Customer Service Skills jobs in Austin, TX? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Austin, TX area.

Template Tech

Company: Wisenbaker Builder Services, Inc.

Location: Houston, TX

Posted Sep 17, 2025

Be the go-to expert the field team depends on. Solid knowledge of cabinet/countertop design, measuring, and installation. High school diploma or GED.

Pharmacy Director

Company: PharMerica

Location: San Antonio, TX

Posted Sep 17, 2025

Required: As required by state regulations; clean driving record and proof of auto insurance. Conducts job responsibilities in accordance with the standards set…

Senior Field Application Engineer – Robotics & Automation

Company: Solomon Technology Corporation

Location: Houston, TX

Posted Sep 17, 2025

You’ll be the technical expert on robot setup, integration, and troubleshooting — ensuring our AI vision systems work seamlessly in factory environments.

Senior Field Application Engineer – Software & Systems (Full Stack)

Company: Solomon Technology Corporation

Location: Houston, TX

Posted Sep 17, 2025

Bachelor’s in Computer Science, Software Engineering, or related field. Act as lead technical contact for software integration with customer systems.

Security Officer II

Company: Texas Health and Human Services Commission

Location: Austin, TX

Posted Sep 17, 2025

Applicants with an out-of-state driver’s license must provide an original certified driving record from the state of driving licensure.

Outcomes Analyst III

Company: Concentra

Location: Addison, TX

Posted Sep 17, 2025

Bachelor’s Degree in Analytical Science, Math, Computer Sciences, Economics, or related field from an accredited college/university.

Internal Communications Manager

Company: CEMEX

Location: Houston, TX

Posted Sep 17, 2025

Bachelor degree in Communications, Public Relations, Journalism or related field. Reporting to the Director, Corporate Communications, the role works closely…

Fitter Welder, 2nd Shift

Company: Johnson Controls

Location: San Antonio, TX

Posted Sep 17, 2025

The Fitter Welder Apprentice will be responsible for the local delivery and execution of the fit up, fabrication and core welding to vendors and managers in…

Graphic & Motion Designer

Company: HASC PERSONNEL SERVICES INC

Location: Houston, TX

Posted Sep 17, 2025

Stay current on motion design and animation trends, new tools, and eLearning technologies. They must frequently stand, walk, sit, use hands to handle tools or…

Senior Python, AWS Developer

Company: Infosys

Location: Houston, TX

Posted Sep 17, 2025

He demonstrates broad knowledge of highly complex business processes, conducts highly complex business process analysis, assessments, and leads/participates in…

Medical Billing Customer Service Representative (Dallas, TX)

Company: 99 Healthcare Management

Location: Dallas, TX

Posted Sep 17, 2025

Respond to a high volume of inbound calls and make outbound calls to collect payments or set up payment plans.

Construction Project Manager II

Company: Medxcel

Location: Austin, TX

Posted Sep 17, 2025

Bachelor degree in related field, preferably business, architecture, engineering, construction science or healthcare related OR ten years’ relevant experience…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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